It may be the writers personal opinion, but he makes a very strong point which is that the "new" blackberry is way behind the similar phones (iPhone & Android) its competing with. From a hardware standpoint - it was outdated before it was even released. The only thing BB has in this favor is that its users have such low expectations out of the phone and have been abused for so long by RIM that it may not bother them. How do you compare the BB OS to the iphone or android! It's so severely limited.