When is the device with a Keyboard being released?
RIM obviously has no idea who their consumer base is if they are moving toward all touchscreen devices
Q10 is the keyboard device. You're right, RIM (BB, for the sticklers) is trying to figure out who (if anyone) is going to buy into BB10, once they figure that out they will produce and market devices accordingly.
I think they are satisfying their customer base while also targeting the iOS/Android user. This may fail anyway but I dont think they are forgetting who their customers are
They (effectively) don't have customers, at current market share they're going to have a hard time maintaining their loyal customer base.