never got points- and even called up and they told me no can do. and never get an upgrade with hertz via my gold account- just a little convincing and ill get one.
I have called and gotten the points with a little insistence. I even once got 1300 points for a two week rental w/o asking when there was a special hertz promo...
considering the gold account can be had for free with a promo, why not?