Author Topic: United Award Change Fees  (Read 13806 times)

Online chucksterace

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Re: United Award Change Fees
« Reply #75 on: May 28, 2013, 10:31:03 AM »
One of my flight times changed by 5 min. Anybody think they would waive the redeposit fee for that?
5 min earlier. Trying to use it that maybe I will miss the connections.

Where the flights to and how long is the connection time?

Why do you want to redeposit?
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Online sky121

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Re: United Award Change Fees
« Reply #76 on: May 28, 2013, 10:31:29 AM »
One of my flight times changed by 5 min. Anybody think they would waive the redeposit fee for that?
5 min earlier. Trying to use it that maybe I will miss the connections.

IME sometimes the rep will and sometimes not. Might have to HUCA.
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Offline A3

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Re: United Award Change Fees
« Reply #77 on: May 28, 2013, 02:03:49 PM »

Where the flights to and how long is the connection time?

Why do you want to redeposit?

Thank you Chuckstrace for getting the miles redeposited and money refunded.

 

Online chucksterace

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Re: United Award Change Fees
« Reply #78 on: May 28, 2013, 02:53:27 PM »
Thank you Chuckstrace for getting the miles redeposited and money refunded.

No prob. Anytime
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Offline aviz

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Re: United Award Change Fees
« Reply #79 on: July 09, 2013, 11:15:56 AM »
Based on the United Award Change Fee below- what will it cost a non-premier to change the Origin City AND the Date AND the Airline (within 21 days)? For example from PHL-TLV to EWR to TLV?
$75 or $150?

Is the 21 day rule based on the current date on the ticket or the new date (or both)?

http://www.united.com/web/en-US/content/mileageplus/awards/travel/ticketing.aspx

Didnt want to start a new thread.... but is there a wiki or a post somwhere that compares the fees for award changes /cancellations ?

maybe comparing BA, AA, United, SW (no fees) ...

I know I've seen post about fuel surcharges and stuff when Dan post about getting to israel and stuff....
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Offline aviz

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Re: United Award Change Fees
« Reply #80 on: July 09, 2013, 11:24:27 AM »
nevermind... found dans post here.. but not sure if its updated...

http://www.dansdeals.com/archives/23207#comments

also doenst include BA...
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Offline shmooz

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Re: United Award Change Fees
« Reply #81 on: July 09, 2013, 02:57:15 PM »
On an award  flight from TLV, I may change it that day if something better opens up.
Will I pay the change fee if I have the PP card?

If yes, I've read here that the callback line will waive fees sometimes, is there a way to call that desk directly?

Offline MEIR613

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Re: United Award Change Fees
« Reply #82 on: July 09, 2013, 03:46:00 PM »
On an award  flight from TLV, I may change it that day if something better opens up.
Will I pay the change fee if I have the PP card?
Yes
If yes, I've read here that the callback line will waive fees sometimes, is there a way to call that desk directly?
Why not let them call you.


Offline shmooz

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Re: United Award Change Fees
« Reply #83 on: July 09, 2013, 04:48:14 PM »
Why not let them call you.

How to do that in Israel? There is only an american number input.

Offline Thingywingy

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Re: United Award Change Fees
« Reply #84 on: July 15, 2013, 06:01:34 PM »
Just wanted to make sure my info is correct. Within 24hrs of booking I can cancel a United reward ticket for 100% refund on miles and fees?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline MEIR613

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Re: United Award Change Fees
« Reply #85 on: July 15, 2013, 06:31:22 PM »
Just wanted to make sure my info is correct. Within 24hrs of booking I can cancel a United reward ticket for 100% refund on miles and fees?
Yes.

Offline ari2955

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Re: United Award Change Fees
« Reply #86 on: July 16, 2013, 04:56:25 PM »
What's the deadline for canceling a united award ticket (not flying united metal) and get the miles credited back to account?

Offline magnus

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Re: United Award Change Fees
« Reply #87 on: July 17, 2013, 05:55:17 PM »
Questions.  Booked an international award flight before the June policy change.  Just standard A->B->A R/T

a) If I wanted to prepend a domestic C->A (outside of 21 day window), would that cost me $75?
b) If I were to do (a), would my change policy now reflect the new change policy or still be the old one.
c) If I did (a) and flew the C->A leg, but now need to change the dates for A->B->A, is that allowed and will that cost any extra change fees (assuming A->B is over 21 days away)?

I believe the answers are a) $75; b) old; and I'm guessing c) not allowed.
 
Thanks

Offline magnus

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Re: United Award Change Fees
« Reply #88 on: July 23, 2013, 04:59:56 PM »
Questions.  Booked an international award flight before the June policy change.  Just standard A->B->A R/T

a) If I wanted to prepend a domestic C->A (outside of 21 day window), would that cost me $75?
b) If I were to do (a), would my change policy now reflect the new change policy or still be the old one.
c) If I did (a) and flew the C->A leg, but now need to change the dates for A->B->A, is that allowed and will that cost any extra change fees (assuming A->B is over 21 days away)?

I believe the answers are a) $75; b) old; and I'm guessing c) not allowed.

So I talked to a couple United agents and they gave me different answers.  However, I hope the following is true:
a) Yes, $75.  Change in origination or destination causes a $75 fee.
b) Itinerary locks into original booking policy.  Regardless of changes to itinerary, it is grandfathered in.
c) Once an itinerary is underway, you can make date changes to the remaining itinerary with no additional fees.  Assuming that the award fare is available. 

Offline magnus

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Re: United Award Change Fees
« Reply #89 on: July 24, 2013, 04:09:09 AM »
So I talked to a couple United agents and they gave me different answers.  However, I hope the following is true:
a) Yes, $75.  Change in origination or destination causes a $75 fee.
b) Itinerary locks into original booking policy.  Regardless of changes to itinerary, it is grandfathered in.
c) Once an itinerary is underway, you can make date changes to the remaining itinerary with no additional fees.  Assuming that the award fare is available.

And now I've called a couple times since to see if I could get consistent answers, and sadly, no.
One lady (from the callback number) adamantly claimed that even on the old policy, any date change to the itinerary regardless of the 21 days would cost $75 (so I hung up on her as quick as I could).
One lady told me that once i change my ticket, I no longer have the old policy's fees.  And also that if I try to change my return flight after already flying the outbound, I will be subject to the same fee as a not yet flown date change. (this was through the standard UNITED1 number).
I also tried the Around the World Alliance desk and their answer was somewhere in between the two above.

Ugh.  Can anyone recommend a good number to call to get the most knowledgeable United reps on this matter and also when the best time to call is?  I'm guessing calling in the wee hours of the night is probably not the right time. =(