Author Topic: priceline question  (Read 1265 times)

Offline rng

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priceline question
« on: July 03, 2014, 03:14:50 PM »
I booked a hotel on Priceline (name your own price) and due to unforeseen circumstances plans have changed.
is there any way in hell that i can cancel/get a refund or this?? anyone have any experience with this?

Offline MarkS

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Offline HowYaDoin

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Re: priceline question
« Reply #2 on: January 05, 2015, 02:28:47 PM »
Interesting to note that i tried booking a flight on Priceline and i get a message "unable to confirm booking prices are always changing yada yada yada" after a few attempts i tried on another browser not linking through my ebates account and it worked just fine.
This is the second time I had this problem so i wouldnt call this a fluke, seems as if Priceline doesn't enjoy giving ebates their couple of percentage points.

Offline ponash123

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Re: priceline question
« Reply #3 on: February 08, 2018, 09:52:01 AM »
I booked an airline ticket with Priceline, I've used them many times before and have always been happy.

I discovered at the airport that my ticket was actually an 'Economy Light' ticket which didn't entitle me to any luggage.

I was forced to pay $70 each way to check a bag.

I checked my confirmations, my emails etc, nowhere does it say anything about Economy Light.

I tried chatting and calling but got nowhere. They're saying that they can't refund me for a charge they didn't charge me.

I wouldn't have bought this ticket had I known it didn't come with any bags.

Any ideas? I would dispute the charge, but I'm wary because the actual charge for the baggage is from the airlines, not Priceline.

Offline shaulyaakov

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Re: priceline question
« Reply #4 on: February 08, 2018, 11:57:42 AM »
I booked an airline ticket with Priceline, I've used them many times before and have always been happy.

I discovered at the airport that my ticket was actually an 'Economy Light' ticket which didn't entitle me to any luggage.

I was forced to pay $70 each way to check a bag.

I checked my confirmations, my emails etc, nowhere does it say anything about Economy Light.

I tried chatting and calling but got nowhere. They're saying that they can't refund me for a charge they didn't charge me.

I wouldn't have bought this ticket had I known it didn't come with any bags.

Any ideas? I would dispute the charge, but I'm wary because the actual charge for the baggage is from the airlines, not Priceline.

I've noticed OTAs have started updating their verbiage on bag fees (usually you have to click through a link to see it). It could be there was a disclaimer there about certain fares not including bags. Either way, it shouldn't hurt to try a dispute

Offline ponash123

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Re: priceline question
« Reply #5 on: February 08, 2018, 12:07:47 PM »
They do write that baggage fees are not included, which I was fully aware of. But I always check the airline's baggage policy before booking and it clearly stated that a standard economy ticket includes one checked bag

Offline Miracle

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Re: priceline question
« Reply #6 on: October 31, 2018, 09:58:31 AM »
I booked 7 tickets and noticed in addition to the ticket prices, they added a $105 charge for using PrineLine.com
Does that make sense? I didn't know they charged for booking online. Do they or is this a mistake?
thanks,

Offline shaulyaakov

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Re: priceline question
« Reply #7 on: October 31, 2018, 10:32:51 AM »
I booked 7 tickets and noticed in addition to the ticket prices, they added a $105 charge for using PrineLine.com
Does that make sense? I didn't know they charged for booking online. Do they or is this a mistake?
thanks,

Priceline charges for trips beginning outside the US or RT on 2 different airlines. Do either of these apply? $105 still seems high. Was it a name your own price situation?

Offline Miracle

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Re: priceline question
« Reply #8 on: October 31, 2018, 01:40:16 PM »
Priceline charges for trips beginning outside the US or RT on 2 different airlines. Do either of these apply? $105 still seems high. Was it a name your own price situation?
Flying from TLV to NYC.
There were two different airlines because of the stop overs - which they generated for me...
No name your own price situation. Just simple : Inserted multi destination, and dates, plus traveling with 6 other people. They did not mention anywhere they'd be charging me (unless in the fine print which I didn't read but that would be rude to do that..)

Offline shaulyaakov

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Re: priceline question
« Reply #9 on: October 31, 2018, 01:45:18 PM »
Flying from TLV to NYC.
There were two different airlines because of the stop overs - which they generated for me...
No name your own price situation. Just simple : Inserted multi destination, and dates, plus traveling with 6 other people. They did not mention anywhere they'd be charging me (unless in the fine print which I didn't read but that would be rude to do that..)
I mean if the fee was on the checkout page what's the issue?

In any event, Priceline usually charges when the origin is out of the US, which it was

Offline Miracle

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Re: priceline question
« Reply #10 on: October 31, 2018, 01:46:08 PM »
I mean if the fee was on the checkout page what's the issue?

In any event, Priceline usually charges when the origin is out of the US, which it was
There was no mention of the fee on the check out page. That's my surprise.

Offline shapsam

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Re: priceline question
« Reply #11 on: October 31, 2018, 05:40:59 PM »
There was no mention of the fee on the check out page. That's my surprise.
The total of both charges is more than the price quoted on the final check out page?

Offline Miracle

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Re: priceline question
« Reply #12 on: October 31, 2018, 05:42:03 PM »
The total of both charges is more than the price quoted on the final check out page?
Looking at the receipt, I noticed it says Processing Fee is $15 per ticket (7 tickets.)
Mystery solved. I just didn't know they had processing fees.

Offline ludmila

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Re: priceline question
« Reply #13 on: November 01, 2018, 01:22:53 AM »
Looking at the receipt, I noticed it says Processing Fee is $15 per ticket (7 tickets.)
Mystery solved. I just didn't know they had processing fees.
Did it show the processing fee on the checkout page?
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Offline Miracle

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Re: priceline question
« Reply #14 on: November 01, 2018, 02:27:42 AM »
Did it show the processing fee on the checkout page?
That was my problem with the situation. It didn't say anything about processing fee -- at least one I didn't notice. Could be it was there. But the receipt I got in email says it.