Data Recovery - KrollOntrack vs Seagate Data Recovery

[elizmm]

Would anyone happen to know which company is a better for data recovery?

http://www.krollontrack.com/ or http://www.seagate.com/about/contact-us/data-recovery/

Both are supposed to be top notch, but Kroll Ontrack has better PR and a nice site, they have some impressive recoveries like a harddrive from a space shuttle that exploded..

If anyone had any experience with either one please share.

[Netster]

What do you need it for?

[elizmm]

Dead drives, need the data back and not worth risking it with some local mom and pop shop.

[Netster]

Do you know their prices bc they are usually very steep. I have actauly had success recovering a drive that was found floating in water.

[elizmm]

$700-$3000 Per drive. Water will not damage a drive even if floating in water unless the drive is powered on and even then you will only fry the circuit board, you can replace the board for $15 and the drive will be good to go.

I am dealing with real hard drive problems.

[elikay]

hate to hijack a thread but, anyone know good recovery software? I have a hard drive with a my pictures and docs on a separate partition. I was able to get those, however when I try opening the other partition it asks me to format. It is an internal HD which I am trying to recover using a different pc.

[Name Changed]

hate to hijack a thread but, anyone know good recovery software? I have a hard drive with a my pictures and docs on a separate partition. I was able to get those, however when I try opening the other partition it asks me to format. It is an internal HD which I am trying to recover using a different pc.

I have used a software called Get Data Back, by Runtime Software.

I have had a lot of sucess recovering all different type of drives.

It will only be able to recover if it is in FAT or NTFS format.

[elizmm]

And now back to our featured presentation..

Anyone have any experience with any big reliable data recovery companies?

[elikay]

I have used a software called Get Data Back, by Runtime Software.

I have had a lot of sucess recovering all different type of drives.

It will only be able to recover if it is in FAT or NTFS format.

Thanks! will try!

[SuperFlyer]

They all have insanely expensive prices, but some allow you to say what kind of files you want to recover, or give you a list of recoverable files.
If you only need a couple of specific files, that might be a good idea.

I don't remember unfortunaly who are used.

[DH Data Recovery]

If you still need advice I can help you. I've dealt with every major data recovery company and I am partners with all of them.

[elizmm]

If you still need advice I can help you. I've dealt with every major data recovery company and I am partners with all of them.

Ontrack vs Segate which is better?

Seagate has lower prices but are they as good?

I have 3 drives

1. Dead, the HD attempts to power up but just dies, I replaced the board with same results

2. Drive appears but crashes when it hits some bad sectors, tried spinrite but still crashes. I did get some files from that drive but I need them all.

3. Cannot retrieve data - drive powers up and I see the drive in drive management but it cannot open.

These are all 3tb external segate drives and all crashed about same time, they were used heavily.

[DH Data Recovery]

I will go through all drives with you. I can probably recover at least 2 out of three btw however I obviously must see the drives. I will suggest that if you are willing to send out the drives for me to look at, and the data is important to you and worth the money then don't continue plugging them in anymore. If you aren't willing to spend the money and want to experiment on  your own we can do that however it is at your own risk.

ok here goes.

Drive #1 -  changing the board of a drive doesn't work anymore as all the new drives have rom that have to be soldered off and moved to the new board as well. Please give me more info about this drive.

Drive #2 - Spinrite is the biggest no no in data recovery - it damages the drive as it tries to repair bad sectors and have a few major flaws. #1 Even though it says its repairing the bad sectors - its not actually cloning or imaging the data to a different drive!! that means that it continues to damage a bad drive while not doing any sort of recovery process. I've actually had one of my colleagues in the field discuss this with the guy that made spinrite - I believe his name is steve - but they havent made any changes in that part of the software. Flaw #2 - If it does see data and tries to rescue it - it may move it to a dif part of teh sector and will corrupt this sector of data. #3 while a drive fails time is sometimes critical and trying to repair a drive isn;t our concern we want to recover data immediatly without compromising the rest of the drive, rather copy all the good sectors and then come back to focus on the bad sectors. For all these reasons and many more, spinrite is a really bad choice.

Drive #2 and Drive #3 I should be able to recover most of the data hopefully, using data recovery tool such as PC-3000 (which is a $10000 strictly Data Recovery tool) and Deepspar (which is a $4000 Special Data recovery Cloning tool taht has really incredible abilities!)

If you need any further assisstance or would like to attemot on your own I can try to advise you further what to use and what to stay away from

[DH Data Recovery]

@name changed. although youv'e had some success with runtime software and out of the whole pack of similarly priced data recovery software this is def one of the best, it can also further damage a bad drive. when it searches for your data it searches through all sectors and the head thrashes through the drive to find the files. I'm not discouraging diy programs - I'm just saying procedd with caution - Ive gotten drives where the whole platter was scratched off because ppl attempted to recover it themselves.