Author Topic: Amtrak  (Read 18720 times)

Offline A3

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Re: Amtrak
« Reply #75 on: December 27, 2015, 02:12:45 PM »
Any Auto train TR?
Hows the kosher food, standard airline?

We are taking it from Lorton VA to Sanford FL January 17th imyh.

Offline DoB

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Re: Amtrak
« Reply #76 on: January 17, 2016, 08:06:24 PM »
I have an upgrade coupon that can only be used up to 12 hours in advance.

I currently hold an Acela business class ticket that I'd like to upgrade to first class.  Acela first class comes with a free meal.  Kosher meals are available with 24 hours notice.

So if I can only upgrade to first class 12 hours in advance, but I need to order the kosher meal at least 24 hours in advance, how on earth can I get a meal that I can eat?  AmtrakInsider, any tips?  I tried to add the meal info to my business class reservation, but the system rejected it with an error message (I was watching the ticket agent's console at NYP).  If I order the kosher meal 12 hours in advance when I upgrade, will I get it despite not meeting the 24 hour requirement?

Offline A3

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Re: Amtrak
« Reply #77 on: January 17, 2016, 09:13:33 PM »
Fish Dinner on the Auto Train.

Offline AmtrakInsider

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Re: Amtrak
« Reply #78 on: January 17, 2016, 11:56:58 PM »
Unfortunately, due to the structure of Amtrak's reservation system, 24 hours minimum for Acela (72 hours for long distance) is really needed for the commissary to receive proper notification of a special meal and ensure that it gets delivered to the proper train in advance of your travel. The upgrade coupons are set for 12 hours and there is generally not a way around that. I will flag your concern to the Loyalty Department, but they are currently preparing for the launch of AGR 2.0 so I may not get an answer quickly. Sorry about that.

AI

I have an upgrade coupon that can only be used up to 12 hours in advance.

I currently hold an Acela business class ticket that I'd like to upgrade to first class.  Acela first class comes with a free meal.  Kosher meals are available with 24 hours notice.

So if I can only upgrade to first class 12 hours in advance, but I need to order the kosher meal at least 24 hours in advance, how on earth can I get a meal that I can eat?  AmtrakInsider, any tips?  I tried to add the meal info to my business class reservation, but the system rejected it with an error message (I was watching the ticket agent's console at NYP).  If I order the kosher meal 12 hours in advance when I upgrade, will I get it despite not meeting the 24 hour requirement?

Offline AmtrakInsider

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Re: Amtrak
« Reply #79 on: January 17, 2016, 11:59:54 PM »
Sorry I missed your post. As you saw, the food is probably a step above standard airline food, especially when you include the setup tray. You have a choice of fish, chicken, or beef. All OU/Pas Yisrael/Chalav Yisrael/Chassidhe Sechita. For breakfast, there is an omlette option, but not on the Auto Train since they have a continental breakfast only. The meals were upgraded a few years ago and use the same caterer as El Al First. Hope you're having a good trip.

AI

Any Auto train TR?
Hows the kosher food, standard airline?

We are taking it from Lorton VA to Sanford FL January 17th imyh.

Offline A3

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Re: Amtrak
« Reply #80 on: January 18, 2016, 01:47:42 AM »
Sorry I missed your post. As you saw, the food is probably a step above standard airline food, especially when you include the setup tray. You have a choice of fish, chicken, or beef. All OU/Pas Yisrael/Chalav Yisrael/Chassidhe Sechita. For breakfast, there is an omlette option, but not on the Auto Train since they have a continental breakfast only. The meals were upgraded a few years ago and use the same caterer as El Al First. Hope you're having a good trip.

AI
Thank you. Great trip indeed.

Offline DoB

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Re: Amtrak
« Reply #81 on: January 18, 2016, 06:08:38 AM »


Unfortunately, due to the structure of Amtrak's reservation system, 24 hours minimum for Acela (72 hours for long distance) is really needed for the commissary to receive proper notification of a special meal and ensure that it gets delivered to the proper train in advance of your travel. The upgrade coupons are set for 12 hours and there is generally not a way around that. I will flag your concern to the Loyalty Department, but they are currently preparing for the launch of AGR 2.0 so I may not get an answer quickly. Sorry about that.

AI

Thanks.  Unfortunately I'll be on 2128 tomorrow evening, which I'm sure doesn't give enough time for a resolution.

The agent at NYP thought making the kosher meal reservation while applying the upgrade coupon would be worth a try.  But based on what you're saying, I'm guessing that the system won't even take the meal reservation, just like it rejected it yesterday (because I was still in BC) - am I right?

Or maybe you can toss an extra kosher meal (I'd prefer the beef, if I have a choice) onto tomorrow's 2128 while nobody's looking? 

Offline AmtrakInsider

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Re: Amtrak
« Reply #82 on: January 19, 2016, 03:43:03 PM »
I submitted the request on your behalf. We'll see what happens.

AI


Thanks.  Unfortunately I'll be on 2128 tomorrow evening, which I'm sure doesn't give enough time for a resolution.

The agent at NYP thought making the kosher meal reservation while applying the upgrade coupon would be worth a try.  But based on what you're saying, I'm guessing that the system won't even take the meal reservation, just like it rejected it yesterday (because I was still in BC) - am I right?

Or maybe you can toss an extra kosher meal (I'd prefer the beef, if I have a choice) onto tomorrow's 2128 while nobody's looking? 

Offline DoB

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Re: Amtrak
« Reply #83 on: January 20, 2016, 09:22:29 PM »
I submitted the request on your behalf. We'll see what happens.

AI

Thank you! I also called it in and the agent put some sort of request on the account as well.

And then this happened - https://www.washingtonpost.com/news/dr-gridlock/wp/2016/01/19/all-trains-are-stopped-on-marcs-penn-line/ - and 2128 was cancelled. I ended up on 2124 (departing over an hour after 2128's scheduled time, once service resumed), of course without my meal.

But thank you for trying!

Offline shmooz

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Re: Amtrak
« Reply #84 on: January 29, 2016, 10:07:18 AM »
Sorry I missed your post. As you saw, the food is probably a step above standard airline food, especially when you include the setup tray. You have a choice of fish, chicken, or beef. All OU/Pas Yisrael/Chalav Yisrael/Chassidhe Sechita. For breakfast, there is an omlette option, but not on the Auto Train since they have a continental breakfast only. The meals were upgraded a few years ago and use the same caterer as El Al First. Hope you're having a good trip.

AI

Hi Amtrak Insider, Do you know what brand of meat is used?

Offline A3

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Re: Amtrak
« Reply #85 on: January 30, 2016, 07:38:55 PM »
Hi Amtrak Insider, Do you know what brand of meat is used?
IIRC our meal was from Borensteins??? In Jamaica NY.. If he can't help, maybe see where the meal will come from for your specific ride.

Offline AmtrakInsider

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Re: Amtrak
« Reply #86 on: February 02, 2016, 11:27:02 AM »
They all come from Borensteins. Good luck.

IIRC our meal was from Borensteins??? In Jamaica NY.. If he can't help, maybe see where the meal will come from for your specific ride.

Offline DoB

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Re: Amtrak
« Reply #87 on: February 07, 2016, 09:37:13 AM »
I just got an email from a friend on this morning's 51 out of NYP - the kosher meals for four that he ordered aren't on the train!  Any magic you can do, AmtrakInsider?  His train just left BAL and he's going all the way to CHI (and connecting there to 5 to EMY).

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Re: Amtrak
« Reply #88 on: February 07, 2016, 07:05:49 PM »
I just got an email from a friend on this morning's 51 out of NYP - the kosher meals for four that he ordered aren't on the train!  Any magic you can do, AmtrakInsider?  His train just left BAL and he's going all the way to CHI (and connecting there to 5 to EMY).

Looks like his meals were loaded at WAS.

Offline MaaYanky

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Re: Amtrak
« Reply #89 on: April 24, 2016, 11:57:19 PM »
Any ideas on a great route to travel from NYP that has a bedroom?

Pesach food would be pretty cool too!