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Update: 6/16/15:
So I smed chase again and got the same response, denying to match to 140k. I then called Chase and got a very nice rep who tried to match it for me but was unsuccessful. It said in her system that they were only matching to 140k credit cards that were applied before April 30th. I applied May 14th. She then gave me 5k Ritz points as a courtesy and told me to try to call Ritz Rewards and ask them to replace my 2 free nights with the equivalent amount of points (probably not 140k). I did just that and the Ritz rep said she cannot do that. Blah blah.....
This really sucks <img src="http://s3.amazonaws.com/tapatalk-emoji/emoji35.png" />

Update: 3/23/15: Many recent reports of successful match to 140k offer via SM
Updated link: https://creditcards.chase.com/credit-cards/ritz-carlton-card.aspx
Standard offer is for 2 free nights at Ritz Cat 1-4 which is not too bad either.

Update 2/9/15: DEAD     
current offer  140k bonus points +$300 airline credit annual fee 395 not waived
link https://www.theritzcarltonrewardscard.com/offer140k

To get $300 airline credit call 1-855-896-2222
don't buy gift cards from Chase affiliated airlines (United, SW..)
As Chase may be able to see what you purchased

JetBlue seat upgrades and delta seat upgrades worked for me.
Airline GC are very YMMV as there are reports of chase asking for receipts.
(Seat upgrades are officially covered in the T & C.)
« Last edited by jj1000 on March 14, 2018, 12:50:13 PM »

Author Topic: Ritz Carlton CC Master Thread  (Read 648678 times)

Offline yitzyul

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Re: Ritz Carlton CC Master Thread
« Reply #2720 on: December 31, 2018, 04:38:14 PM »
Got my AF on Dec 1st IF I cancel in Jan will I get prorated or I need to cancel today? ( Was hoping to do a airline spend but won't make 2019)

Offline LoLo

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Re: Ritz Carlton CC Master Thread
« Reply #2721 on: December 31, 2018, 05:13:20 PM »
You can downgrade to Marriott card.

Offline yitzyul

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Re: Ritz Carlton CC Master Thread
« Reply #2722 on: December 31, 2018, 05:32:34 PM »
You can downgrade to Marriott card.
And the AF will be prorated??

Offline Moshe26

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Re: Ritz Carlton CC Master Thread
« Reply #2723 on: January 23, 2019, 04:09:32 PM »
how long does it usually take for the TC to be posted on account? i bought $100 AA gcs 6 days ago and still nothing

Offline LoLo

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Re: Ritz Carlton CC Master Thread
« Reply #2724 on: January 23, 2019, 04:19:49 PM »
It's not automatic, you gotta call.

Offline Moshe26

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Re: Ritz Carlton CC Master Thread
« Reply #2725 on: January 23, 2019, 04:37:12 PM »
It's not automatic, you gotta call.
oh ok ill call now. need to downgrade the card before Jan 31st to get my 450 fee back.

Offline LoLo

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Re: Ritz Carlton CC Master Thread
« Reply #2726 on: January 23, 2019, 04:39:58 PM »
Good luck convincing them it was an upgrade. Call after 8-9pm you might have a better chance to get an Indian rep.

Offline Moshe26

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Re: Ritz Carlton CC Master Thread
« Reply #2727 on: January 23, 2019, 04:46:45 PM »
Good luck convincing them it was an upgrade. Call after 8-9pm you might have a better chance to get an Indian rep.
why in the past its been pretty easy. i dont remember having to call to have it reimbursed 

Offline LoLo

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Re: Ritz Carlton CC Master Thread
« Reply #2728 on: January 23, 2019, 04:50:35 PM »
You might be confusing it with the amex plat or CSR. Ritz always required call-in, see Wiki.

Offline oldguy

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Re: Ritz Carlton CC Master Thread
« Reply #2729 on: January 23, 2019, 06:12:15 PM »
Good luck convincing them it was an upgrade. Call after 8-9pm you might have a better chance to get an Indian rep.
Chat might work better

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Re: Ritz Carlton CC Master Thread
« Reply #2730 on: January 23, 2019, 06:13:44 PM »
Chase chat? Or referring to SM?

Offline ludmila

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Re: Ritz Carlton CC Master Thread
« Reply #2731 on: January 23, 2019, 08:09:08 PM »
Chase chat? Or referring to SM?
Does Chase have a chat?
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

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Re: Ritz Carlton CC Master Thread
« Reply #2732 on: January 23, 2019, 08:09:47 PM »
Not afaik.

Offline Naftuli19

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Re: Ritz Carlton CC Master Thread
« Reply #2733 on: January 23, 2019, 08:12:24 PM »
Sometimes You Will Never Know the True Value of A Moment Until It's Become A Memory...

Offline ludmila

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Re: Ritz Carlton CC Master Thread
« Reply #2734 on: January 23, 2019, 08:14:41 PM »
No chat
That is what I thought, I never saw a chat link on their site, and then someone mentions chat, I thought it might be a recently added feature.
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

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Re: Ritz Carlton CC Master Thread
« Reply #2735 on: January 23, 2019, 08:15:37 PM »
That is what I thought, I never saw a chat link on their site, and then someone mentions chat, I thought it might be a recently added feature.
Waiting for the day they add it hate calling chase for DW or someone else!
Sometimes You Will Never Know the True Value of A Moment Until It's Become A Memory...

Offline oldguy

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Re: Ritz Carlton CC Master Thread
« Reply #2736 on: January 24, 2019, 01:08:10 AM »
Chase chat? Or referring to SM?
Does Chase have a chat?
Sorry, I meant SM

Offline Moshe26

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Re: Ritz Carlton CC Master Thread
« Reply #2737 on: January 24, 2019, 03:03:48 PM »
Sorry, I meant SM

worked! thank you!

"Thank you for contacting J.P. Morgan regarding the travel
credit benefit for your The Ritz-Carlton® Rewards Credit
Card. It will be my pleasure to take a look at your
account.

 we credited your Ritz-Carlton Rewards® Credit Card
account for the transaction you recently inquired about
for $300. You can see this on one of your next two credit
card statements.

You have $0 remaining of the $300.00 Annual Travel Credit
benefit for the 2019 calendar year.

We appreciate your business and thank you for choosing
Chase. If you have any other questions or concerns, you
can call the number below or send us a secure message.

Thank you,

Europa
Chase Email Servicing"

Offline oldguy

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Re: Ritz Carlton CC Master Thread
« Reply #2738 on: January 24, 2019, 04:02:32 PM »
worked! thank you!

"Thank you for contacting J.P. Morgan regarding the travel
credit benefit for your The Ritz-Carlton® Rewards Credit
Card. It will be my pleasure to take a look at your
account.

 we credited your Ritz-Carlton Rewards® Credit Card
account for the transaction you recently inquired about
for $300. You can see this on one of your next two credit
card statements.

You have $0 remaining of the $300.00 Annual Travel Credit
benefit for the 2019 calendar year.

We appreciate your business and thank you for choosing
Chase. If you have any other questions or concerns, you
can call the number below or send us a secure message.

Thank you,

Europa
Chase Email Servicing"
Your Welcome!
That's what I always do. I think the phone reps look much more into hings than the SM reps

Offline Moshe26

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Re: Ritz Carlton CC Master Thread
« Reply #2739 on: January 24, 2019, 04:30:12 PM »
Your Welcome!
That's what I always do. I think the phone reps look much more into hings than the SM reps
good to know. altho wont be needing it anymore as the AF finally hit after 3 years of having the card  ;D.
now question is should i downgrade or close the card? whats most recommended?