I ordered three platinum AU's, got one platinum (addressed to au) and two gold (addressed to me)? Is this common? (AmEx is on a screw up roll for me. In two weeks, they double pulled credit, messed up au's, and froze accounts for a fr. Can't seem to get anything right. I'm tempted to ask for compensation.) Btw experian number to dispute pull is 1888 397 3742? Thanks.