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American Express reconsideration (personal and business):
866-314-0237
1-800-582-6471

Another number they gave me on the phone for Biz: 800 952 7560
Also, 1800-567-1083
Also: 1800-334-0400 (gave me for Gold)

To check your application status: americanexpress.com/applicationstatus

Random: see this great article about negotiating tactics with Customer Service Reps
« Last edited by TimT on March 16, 2016, 09:34:16 PM »

Author Topic: AMEX Reconsideration  (Read 332284 times)

Offline Ephraimh

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Re: AMEX Reconsideration
« Reply #200 on: May 16, 2014, 12:59:27 PM »

Amex recon at 866-314-0237 is down?😳
Finally working now

Offline shmooz

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Re: AMEX Reconsideration
« Reply #201 on: May 29, 2014, 08:23:49 PM »
anyone know their hours of operation?

Offline Centro

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Re: AMEX Reconsideration
« Reply #202 on: June 06, 2014, 04:07:44 PM »
I applied for 1 personal and 2 business,
The personal was approved and the 1st business was approved after a phone call, but when I asked that (nice) rep about the 2nd business card she told me that I gotta wait 5 days until the system can pull the credit again,

She even tried to get it through but they told me that the system doesn't allow her to do it,

Any point of calling again (being that she did try)? Or DROPR?
« Last Edit: June 06, 2014, 06:14:47 PM by centro »

Offline etech0

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Re: AMEX Reconsideration
« Reply #203 on: June 11, 2014, 12:16:35 PM »
Just tried for the SPG and Blue Cash Everyday for my spouse, and both are pending (spouse has no amex cards yet, and has had a chase card for about 7 years). Can I HUCA for my spouse?
Workflowy. You won't know what you're missing until you try it.

Offline TimT

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Re: AMEX Reconsideration
« Reply #204 on: June 11, 2014, 12:20:33 PM »
Just tried for the SPG and Blue Cash Everyday for my spouse, and both are pending (spouse has no amex cards yet, and has had a chase card for about 7 years). Can I HUCA for my spouse?
have your spouse call & then you be the proxy

Offline etech0

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Re: AMEX Reconsideration
« Reply #205 on: June 11, 2014, 12:24:09 PM »
have your spouse call & then you be the proxy
On the phone with them now. They are calling chase to verify our change in address, and he asked me to hold in case chase has questions for me.
Workflowy. You won't know what you're missing until you try it.

Offline etech0

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Re: AMEX Reconsideration
« Reply #206 on: June 11, 2014, 12:24:42 PM »
have your spouse call & then you be the proxy
What do you mean by proxy?
Workflowy. You won't know what you're missing until you try it.

Offline TimT

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Re: AMEX Reconsideration
« Reply #207 on: June 11, 2014, 12:28:26 PM »
What do you mean by proxy?
Have your spouse ask if you could take over the conversation. Amex is calling chase ?

Offline etech0

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Re: AMEX Reconsideration
« Reply #208 on: June 11, 2014, 12:36:53 PM »
Have your spouse ask if you could take over the conversation. Amex is calling chase ?
1. Spouse is not available now
2. Yes, because Chase has our verified new address and Amex wants to ask someone that they trust (?) if it's really our address.
Workflowy. You won't know what you're missing until you try it.

Offline etech0

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Re: AMEX Reconsideration
« Reply #209 on: June 11, 2014, 12:37:44 PM »
1. Spouse is not available now
2. Yes, because Chase has our verified new address and Amex wants to ask someone that they trust (?) if it's really our address.
Update:
3. Mazal Tov! Approved and approved. Amex had to call chase twice :) (because I had to call them for each card) but it's all good now!
Workflowy. You won't know what you're missing until you try it.

Offline TimT

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Re: AMEX Reconsideration
« Reply #210 on: June 11, 2014, 12:42:21 PM »
Update:
3. Mazal Tov! Approved and approved. Amex had to call chase twice :) (because I had to call them for each card) but it's all good now!
great

Offline Novo

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Re: AMEX Reconsideration
« Reply #211 on: June 11, 2014, 02:29:49 PM »
What do you mean by proxy?
you can have yourself added as a permanent proxy 
I try my best :-\
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If you wanna go far, go together

Offline Centro

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Re: AMEX Reconsideration
« Reply #212 on: June 12, 2014, 02:22:45 PM »
I applied for 1 personal and 2 business,
The personal was approved and the 1st business was approved after a phone call, but when I asked that (nice) rep about the 2nd business card she told me that I gotta wait 5 days until the system can pull the credit again,

She even tried to get it through but they told me that the system doesn't allow her to do it,

Any point of calling again (being that she did try)? Or DROPR?
Approved (w/o calling)!

Offline Novo

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Re: AMEX Reconsideration
« Reply #213 on: June 12, 2014, 05:58:51 PM »
Approved (w/o calling)!
did they pull your credit again?
I try my best :-\
Quote from: Centro
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If you wanna go far, go together

Offline Centro

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Re: AMEX Reconsideration
« Reply #214 on: June 12, 2014, 06:47:23 PM »
did they pull your credit again?
Donno.

Offline joey123

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Re: AMEX Reconsideration
« Reply #215 on: July 17, 2014, 02:46:52 PM »
I applied for 1 personal and 2 business,
The personal was approved and the 1st business was approved after a phone call, but when I asked that (nice) rep about the 2nd business card she told me that I gotta wait 5 days until the system can pull the credit again,

She even tried to get it through but they told me that the system doesn't allow her to do it,

Any point of calling again (being that she did try)? Or DROPR?

I did a 3BM Amex Biz, and called Recon. They tole me that they sent my application from further review and put in a special request that my credit not be pulled again. They did this for all 3 apps. I then HUCA'd, and the rep told me that nothing more can be done, and I need to wait approx 5 days before they reach a decision.

Should I HUCA, or is it a waste of time at this point?

THanks
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Offline joey123

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Re: AMEX Reconsideration
« Reply #216 on: July 20, 2014, 10:33:24 AM »
I did a 3BM Amex Biz, and called Recon. They tole me that they sent my application from further review and put in a special request that my credit not be pulled again. They did this for all 3 apps. I then HUCA'd, and the rep told me that nothing more can be done, and I need to wait approx 5 days before they reach a decision.

Should I HUCA, or is it a waste of time at this point?

THanks

BUMP. Any recommendations would be greatly appreciated. Thanks
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Offline bubble347

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Re: AMEX Reconsideration
« Reply #217 on: July 20, 2014, 11:02:32 AM »
BUMP. Any recommendations would be greatly appreciated. Thanks
I can't answer your question, however I can tell you that I had a similar situation and I waited the five days and there was only 1 pull on my credit. I don't think that the wait causes them to pull your credit again.
Watch this inspiring video.

Offline Lkwder

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Re: AMEX Reconsideration
« Reply #218 on: July 28, 2014, 02:37:33 AM »
Was approved for a SPG personal card, but with a small CL. I called to have them give me an increase, which I was denied. So I called again & asked to have them move some of my CL from another card to this one, but that was denied too. I tried HUCA, but kept getting same response. Any help would be greatly appreciated!!
TIA!!

Offline htg123

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Re: AMEX Reconsideration
« Reply #219 on: July 28, 2014, 02:47:01 AM »
In general AMEX are pretty stiff with shifting credit...Chase is a charm