Author Topic: AMEX Reconsideration (Read 331171 times)

compddd · « **Reply #1040 on:** May 27, 2016, 11:45:14 AM »

Quote from: joeberg on May 27, 2016, 10:54:05 AM

+1
Sometimes it can take weeks .

+1 to the it can take weeks thing. I'm on week 2 of a pending app that got glitched and sent to special team.

sedge · « **Reply #1041 on:** May 27, 2016, 05:16:49 PM »

+1
Just got approved today for BRG (75k mail offer) on a 5/7 app that was initially denied but reconed.

Dave A · « **Reply #1042 on:** May 27, 2016, 06:18:30 PM »

Got the "it's with the executive team" line (which may not actually be a line...), who apparently won't be back 'till Tuesday...

yochiek93 · « **Reply #1043 on:** May 29, 2016, 12:20:45 PM »

Quote from: Dave A on May 27, 2016, 06:18:30 PM

Got the "it's with the executive team" line (which may not actually be a line...), who apparently won't be back 'till Tuesday...

I've gotten that but asked the recon rep to check and poof approved

Iz · « **Reply #1044 on:** May 29, 2016, 12:22:29 PM »

Quote from: yochiek93 on May 29, 2016, 12:20:45 PM

I've gotten that but asked the recon rep to check and poof approved

I think it depends what the issue is. Some issues they can deal with; others they really can't.

chinagel · « **Reply #1045 on:** June 01, 2016, 02:54:26 PM »

did 2bm. one approved one pending if i wait 5 days for them to approve will it be another hp

mochjas · « **Reply #1046 on:** June 01, 2016, 03:12:28 PM »

Quote from: chinagel on June 01, 2016, 02:54:26 PM

did 2bm. one approved one pending if i wait 5 days for them to approve will it be another hp

it was reported here that it is a second pull but I do not know from experience

David Smith · « **Reply #1047 on:** June 01, 2016, 03:49:43 PM »

Quote from: chinagel on June 01, 2016, 02:54:26 PM

did 2bm. one approved one pending if i wait 5 days for them to approve will it be another hp

There will be another pull the day the application is processed.

Iz · « **Reply #1048 on:** June 07, 2016, 03:29:17 PM »

Quote from: Iz on May 26, 2016, 05:39:26 PM

I already have a personal plat, but I got an offer in the mail, so I applied for another one. First it said that it was "canceled" because I have that card. So I called and asked for recon. Now the status changed to "in progress".

Quote from: cholent on May 26, 2016, 09:53:50 PM

So recon un-cancelled it and sent it for what they said is a manual review. Now wait or call recon again?

Quote from: Iz on May 26, 2016, 09:59:56 PM

I think we're in the exact same position. I called again, and they said that there's nothing to do but wait... I don't think HUCA or DROPR applies here...

Quote from: joeberg on May 27, 2016, 10:54:05 AM

+1
Sometimes it can take weeks .

Quote from: compddd on May 27, 2016, 11:45:14 AM

+1 to the it can take weeks thing. I'm on week 2 of a pending app that got glitched and sent to special team.

After almost two weeks, and several calls, and downgrading my old platinum to green, they finally approved it.

How about you, cholent?

cholent · « **Reply #1049 on:** June 07, 2016, 03:30:51 PM »

Quote from: Iz on June 07, 2016, 03:29:17 PM

After almost two weeks, and several calls, and downgrading my old platinum to green, they finally approved it.
How about you, cholent?

Waited and it got approved on its own last week. Glad yours went through!

Iz · « **Reply #1050 on:** June 07, 2016, 03:31:43 PM »

Quote from: cholent on June 07, 2016, 03:30:51 PM

Waited and it got approved on its own last week. Glad yours went through!

Iz · « **Reply #1051 on:** June 07, 2016, 05:21:55 PM »

I just had a long talk with Recon, and I learned a few things (yes, I know DROPR...):
1 - The "executive team" does actually exist, and they are in Utah, and it is actually possible to talk with them!
According to the "executive" I spoke with:
2 - The old Amex policy of a maximum of 4 credit (not charge) cards has been changed to 5 cards. The reason it was changed is that many customers needed more than 4 (personal, business, etc.). [She was able to cancel an old card and approve a new one on the spot.]
3 - Multiple apps in a short time period (I forget the exact time frame) have a standard mandatory 5 day waiting period.
4 - They do not approve more than 2 credit (not charge) cards within 90 days.
I believe that my own experience belies some of these assertions, but I thought it worthwhile to post this info as data points.

benjie1305 · « **Reply #1052 on:** June 07, 2016, 05:25:05 PM »

3 and 4 are definitely not absolute truths.

ari2955 · « **Reply #1053 on:** June 07, 2016, 07:05:41 PM »

How did you manage to speak with executive team?

Iz · « **Reply #1054 on:** June 07, 2016, 07:16:18 PM »

Quote from: ari2955 on June 07, 2016, 07:05:41 PM

How did you manage to speak with executive team?

It's funny: all the previous times I asked, they said it's impossible. This time, I didn't even ask; the rep just asked me to hold, and then the exec picked up.