After spending $10 in the hat box in Chicago i did not receive a confirmation E- mail i SM them and this is what i got back
I assure you that we will keep our promise.
So, even though you have not received a confirmation email, I have made special arrangement and issued credit in the amount of $10.00 to your card account ending in 31003 for the 'Small Business' promotion.
This credit will reflect on your upcoming statement.
I hope this action taken by me brings a smile to your face.
Thank you for keeping us in your wallet. Happy Shopping using your American Express Card.
Sincerely,
Achuina Pamei
Email Servicing Team
American Express Interactive Services