Author Topic: Starwood AMEX Master Thread  (Read 355233 times)

Offline Thingywingy

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Re: Starwood AMEX Master Thread
« Reply #3630 on: December 28, 2018, 01:24:21 AM »
When was the cutoff?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline shulem92

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Re: Starwood AMEX Master Thread
« Reply #3631 on: December 28, 2018, 01:35:55 AM »
When was the cutoff?
anniversary had to have been after august 2018

Offline emineh17

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Re: Starwood AMEX Master Thread
« Reply #3632 on: January 02, 2019, 11:00:15 AM »
I'm not sure if this is the right thread for this but couldn't find where else to post this so here goes.

I've been a longtime Amex customer and I've spent a ton on my SPG card in the last few years.
I have never had any late payments or interest charges on my account in the past but this past year I had 2 cases where they waived the charges for me as a courtesy due to the circumstances.
This past month I made a payment from a new bank account and the payment was returned to me since I entered the wrong routing number, but I was only notified about the returned payment a few days later after my due date and sure enough, I got a $600 interest charge on my account.
I immediately made another payment with the correct info and it went through properly.
I called them right away and I was told by a few reps and managers that they are unable to waive that interest charge for me since I have had 2 charges waived in the past year already even though I technically paid my bill on time which they can see from my account history.
I even threatened to close my accounts and post this to social media but to no avail.

Does anyone have any ideas what I can do at this point to get rid of this charge?
Please help me!

TIA!

Offline Z56

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Re: Starwood AMEX Master Thread
« Reply #3633 on: January 02, 2019, 11:10:23 AM »
I'm not sure if this is the right thread for this but couldn't find where else to post this so here goes.

I've been a longtime Amex customer and I've spent a ton on my SPG card in the last few years.
I have never had any late payments or interest charges on my account in the past but this past year I had 2 cases where they waived the charges for me as a courtesy due to the circumstances.
This past month I made a payment from a new bank account and the payment was returned to me since I entered the wrong routing number, but I was only notified about the returned payment a few days later after my due date and sure enough, I got a $600 interest charge on my account.
I immediately made another payment with the correct info and it went through properly.
I called them right away and I was told by a few reps and managers that they are unable to waive that interest charge for me since I have had 2 charges waived in the past year already even though I technically paid my bill on time which they can see from my account history.
I even threatened to close my accounts and post this to social media but to no avail.

Does anyone have any ideas what I can do at this point to get rid of this charge?
Please help me!

TIA!

PUTPACA
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Offline emineh17

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Re: Starwood AMEX Master Thread
« Reply #3634 on: January 02, 2019, 11:12:59 AM »
PUTPACA
I've done that 5 times already and no luck but I guess that's my only option right now  :-\

Offline Z56

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Re: Starwood AMEX Master Thread
« Reply #3635 on: January 02, 2019, 11:19:45 AM »
I've done that 5 times already and no luck but I guess that's my only option right now  :-\

emineh   try 17 times

Lol
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Offline yitzyul

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Re: Starwood AMEX Master Thread
« Reply #3636 on: January 15, 2019, 05:13:08 PM »
How long after AF on Business card should the free night post to account? ITs been 2 months and I still don't see it in my act?

Offline ludmila

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Re: Starwood AMEX Master Thread
« Reply #3637 on: January 16, 2019, 12:24:28 AM »
How long after AF on Business card should the free night post to account? ITs been 2 months and I still don't see it in my act?
It took 10 weeks for mine to post.
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Offline Naftuli19

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Re: Starwood AMEX Master Thread
« Reply #3638 on: January 17, 2019, 02:22:35 PM »
where would i see the anniversary night? and its 1 night per card?
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Offline tzifanya54

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Re: Starwood AMEX Master Thread
« Reply #3639 on: January 17, 2019, 02:53:06 PM »
I've done that 5 times already and no luck but I guess that's my only option right now  :-\
Managers can override that system that is declining the credit. Be prepared to fight though.

Offline MrKaplan

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Re: Starwood AMEX Master Thread
« Reply #3640 on: January 17, 2019, 03:02:43 PM »
where would i see the anniversary night? and its 1 night per card?
check under activity on your marriott account. Yes

Offline Naftuli19

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Re: Starwood AMEX Master Thread
« Reply #3641 on: January 17, 2019, 03:20:43 PM »
check under activity on your marriott account. Yes

It actually shows up when you make a booking (didn't  see it in activity) but im only seeing 1 certificate i have 4 cards ( i should have 4 certificates) Tried calling Marriott but their system is down obviously ::).
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Offline stooges44

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Re: Starwood AMEX Master Thread
« Reply #3642 on: February 06, 2019, 12:58:13 PM »
How do I find my renewal date?
If it's not free shipping it's not worth it.

Offline mochjas

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Re: Starwood AMEX Master Thread
« Reply #3643 on: February 06, 2019, 02:02:19 PM »
How do I find my renewal date?
americanexpress.com login to your account and check when they last charged you an AF

Offline davidrotts63

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Re: Starwood AMEX Master Thread
« Reply #3644 on: February 06, 2019, 02:09:45 PM »
americanexpress.com login to your account and check when they last charged you an AF
Thanks! Didn't think of that. I actually needed this today, and looked up the date of approval, now I see that AF was only charged 5 weeks later.
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