Don't know if this is newsworthy, but a few days after receiving my first SPG consumer for 25,000 several weeks ago, I asked if I could be matched to the 35,000 offer my friend had received (which had expired). The rep told me she could start an inquiry, but gave me 3,000 starpoints as a courtesy meanwhile. I called back the next day and the rep said they don't match offers, when I asked if I could receive courtesy points she said she could see that I'd already received some. But the next day I called and asked if they offer points for adding AUs, the rep said no, but I'll deposit an extra 3k as a courtesy! Both sets of 3k posted immediately.