Received strange email today saying Amex messed up on awarding me points from purchase(s?) on my SPG Biz card, which I haven't used since they devalued the program. No details were given.
So I went and chatted with an agent, and while she couldn't give me details about which purchases were affected, apparently I'm getting an extra 16k,209 points when my current statement closes.
Anyone else have something like this happen? I can't even figure out how to navigate to the part of the website where I can see how many points they give me for each transaction (only a summary on the monthly statement).
I wonder if this is a personal glitch or if there are shenanigans for more people's accounts...