Starwood AMEX Master Thread

[bubble347]

Cool story...

I applied for the business SPG 25K offer at the end of April, and as soon as the 30K offer was out, I chatted with Amex and asked them to match my signup bonus. The rep said they'll open an investigation and to check back with them. A week later I chatted again and asked on the status of the investigation. The rep replies "I have got an excellent news for you, i see 5000 points are pending and will be transferred by the end of this billing cycle to your account, its been taken care off." I was happy I got it since I knew Amex is usually a no-go with matching.

More than a week has passed and the points never showed up in my account, so today I followed up via chat and the rep says that they don't match blah blah blah. I replied with a copy of the chat where the agent told me "i see 5000 points are pending..." and he tells me that those points already posted. So I look at my SPG activity only to realize that those 5,000 points were for a referral. I started arguing with the rep that they never mentioned anything about those points being for a referral, but instead implied that I would be matched to the current offer. He goes to his supervisor and comes back with 5,000 points for me...

nice to hear something positive every now and then.

[Gevaldik]

I signed up for the SPG Starwood Amex card and received it in March before the Consumer card window shut. Amex says I can't get the 25k bonus because I have another card open although my previous bonus was more than 12 months ago. Any suggestion?

[Boruch999]

I'm not a hotel type/at a hotel stage of life.  Any point in a Starwood Amex?

[Joe4007]

I'm not a hotel type/at a hotel stage of life.  Any point in a Starwood Amex?

Absolutely. Has the most airline partners from all 3 transfer programs.

[TC610]

I signed up for the SPG Starwood Amex card and received it in March before the Consumer card window shut. Amex says I can't get the 25k bonus because I have another card open although my previous bonus was more than 12 months ago. Any suggestion?

The bonus clock resets when you close the older card, not when you received the bonus.  Since you never closed the older card, according to their T&Cs you were not eligible for the bonus.

[eli1571]

I applied for an SPG consumer card in all of the frenzy at the end of April even though I already had 2(1 biz & 1 consumer).  I used an old member ID that had received an email offer and I used a different email address.  I got the card but, after spending a few $ and the statement closed, it looks like I am not getting any bonuses.  It's probably a bracha levatolla but I figure I have nothing to lose by PUTPACing.  I just wonder if I will have a better shot if I cancel the old SPG consumer card before I call.  Any advice?  TIA

when i tried i had no luck

[Redbull3]

Amex takes their deadlines seriously.. just saw this display ad lol

[bubble347]

Would Amex match me to the current offer if I got my card in April? Anyone try?

[Lou Bob]

Would Amex match me to the current offer if I got my card in April? Anyone try?

no

[Joe4007]

Would Amex match me to the current offer if I got my card in April? Anyone try?

I did. They generally don't match though.

Cool story...

I applied for the business SPG 25K offer at the end of April, and as soon as the 30K offer was out, I chatted with Amex and asked them to match my signup bonus. The rep said they'll open an investigation and to check back with them. A week later I chatted again and asked on the status of the investigation. The rep replies "I have got an excellent news for you, i see 5000 points are pending and will be transferred by the end of this billing cycle to your account, its been taken care off." I was happy I got it since I knew Amex is usually a no-go with matching.

More than a week has passed and the points never showed up in my account, so today I followed up via chat and the rep says that they don't match blah blah blah. I replied with a copy of the chat where the agent told me "i see 5000 points are pending..." and he tells me that those points already posted. So I look at my SPG activity only to realize that those 5,000 points were for a referral. I started arguing with the rep that they never mentioned anything about those points being for a referral, but instead implied that I would be matched to the current offer. He goes to his supervisor and comes back with 5,000 points for me...

[bubble347]

I just called and spoke to a real friendly rep who gave me the additional 5000 points without any effort on my part bh.

[Joe4007]

I just called and spoke to a real friendly rep who gave me the additional 5000 points without any effort on my part bh.

Nicely done!

[bubble347]

Nicely done!

It's even nicer as the additional points have already posted and I have yet to spend the $5k.

[DBK]

For calling AMEX recon will giving an EIN for the business card help change their mind?

[Ephraimh]

Applied a few days ago for the consumer card, I was declined (probably for being maxed out on my new delta card)

HUCA'ed a few times, everybody comes back with the same answer that I'll have to wait on the letter to reconsider the app...

Which has one problem, the letter is going to arrive after the 30k bonus deadline..

Anybody knows if they'll still give me the bonus??
I assume that the app needs to be approved latest today...

[yoss6400]

just applied decision pending, should i call recon right away? or wait

[SOS]

Why would you wait

[Thingywingy]

30k offer not working. cant get regular dd link either. Dan do you have a working link?

[yoss6400]

try this

https://www304.americanexpress.com/credit-card/starwood-preferred-guest/28000?ccsgeep=28000&psboth=CCSG_Google_PA_SPG_Exact

[Thingywingy]

try this

https://www304.americanexpress.com/credit-card/starwood-preferred-guest/28000?ccsgeep=28000&psboth=CCSG_Google_PA_SPG_Exact

or this https://www304.americanexpress.com/credit-card/starwood-preferred-guest

Did it with 30k offer, but not with Dans link:). I made sure to take a screenshot!