Author Topic: PRICING MISTAKE: 4 miles from Hong Kong (Read 293761 times)

JEWDA · « **Reply #560 on:** July 16, 2012, 11:35:09 PM »

Quote from: A3 on July 16, 2012, 11:34:00 PM

OT
How about a nice warm welcome

Quote from: JEWDA on July 16, 2012, 10:50:39 PM

Welcome to the Forums!

So is that why you came here??

They did not just close it, they opened a new thread instead.

Dan · « **Reply #561 on:** July 16, 2012, 11:36:00 PM »

Quote from: E on July 16, 2012, 11:18:19 PM

Just landed in hkg checked in online for flight back.

How long are you in HKG for?

JEWDA · « **Reply #562 on:** July 16, 2012, 11:49:12 PM »

Not sure what everyone is talking about "4 miles", I didnt hear anyone who got 4 miles taken from them.

Q274 · « **Reply #563 on:** July 17, 2012, 12:00:38 AM »

Quote from: JEWDA on July 16, 2012, 11:49:12 PM

Not sure what everyone is talking about "4 miles", I didnt hear anyone who got 4 miles taken from them.

but officially when the you went to the booking page all it said was 4 miles-
iow- if all i had in my account was 4 miles i could book the ticket- they end up deducting the whole thing which is why many people have a significant amount of ua miles debt

Mordy788 · « **Reply #564 on:** July 17, 2012, 12:19:44 AM »

Dan

how about adding an item onto the poll - Those that have had their tickets cancelled by UA

Dan · « **Reply #565 on:** July 17, 2012, 12:21:46 AM »

Quote from: Mordy788 on July 17, 2012, 12:19:44 AM

Dan

how about adding an item onto the poll - Those that have had their tickets cancelled by UA

You mean everyone besides "E"

Mordy788 · « **Reply #566 on:** July 17, 2012, 12:23:44 AM »

I don't think it will be so simple. I bet we are in for a long week with pages and pages of forum posts.

elig770 · « **Reply #567 on:** July 17, 2012, 12:24:01 AM »

Did anyone receive any sort of cancellation email yet?

Mordy788 · « **Reply #568 on:** July 17, 2012, 12:25:53 AM »

Quote from: elig770 on July 17, 2012, 12:24:01 AM

Did anyone receive any sort of cancellation email yet?

Probably will not start until tomorrow. They are still probably drafting their apology letters.

elig770 · « **Reply #569 on:** July 17, 2012, 12:28:04 AM »

FWIW I think I'm gonna call a class action lawyer in the morning...

Fan of Dan · « **Reply #570 on:** July 17, 2012, 12:31:01 AM »

Quote from: Mordy788 on July 17, 2012, 12:25:53 AM

Probably will not start until tomorrow. They are still probably drafting their apology letters.

I can help them write it.

As you all know the "all new" United does not care about it's customers. As this is common knowledge, we feel that there is nothing to lose by cancelling your ticket to Hong Kong. If you really wish to see HKG you can fly there with AA on your newly matched AA status.

Warm regards,
Jeff Smisek

bhphotoman · « **Reply #571 on:** July 17, 2012, 12:32:21 AM »

Quote from: elig770 on July 17, 2012, 12:28:04 AM

FWIW I think I'm gonna call a class action lawyer in the morning...

Power to the ppl and power In numbers!!!!

Sent from my SPH-D710 using Tapatalk 2

Mordy788 · « **Reply #572 on:** July 17, 2012, 12:34:21 AM »

Quote from: elig770 on July 17, 2012, 12:28:04 AM

FWIW I think I'm gonna call a class action lawyer in the morning...

Why don't you wait until you get cancelled.

I'm hoping mine gets lost in the mess.

elig770 · « **Reply #573 on:** July 17, 2012, 12:37:03 AM »

So... Any song writers in the house?

YOSEF · « **Reply #574 on:** July 17, 2012, 01:12:51 AM »

Would the fact that they charge my CC have any bearing on the matter?

nd · « **Reply #575 on:** July 17, 2012, 01:22:28 AM »

Quote from: YOSEF on July 17, 2012, 01:12:51 AM

Would the fact that they charge my CC have any bearing on the matter?

prob not they charged mine too

rcarentals · « **Reply #576 on:** July 17, 2012, 01:25:00 AM »

Quote from: elig770 on July 17, 2012, 12:37:03 AM

So... Any song writers in the house?

lol

chuchem · « **Reply #577 on:** July 17, 2012, 02:07:37 AM »

Hi guys

No, i wasnt late to the party, but i didnt book anything as i knew this will happen.

Nobody could have really expected united to allow this to go throught. +1 to the guys that flew and i feel bad for the others that started dreaming of their vacation and really thought they will go...

united has plenty of laywers working for them and if they cancel it, they have the legal backing...

If you file a complain with dot its stam "chaseirisch" in my opinion, as you will not gain from it, but just give them a headache they dont deserve

United can clearly claim, that by using a small account you knew it was a error, as no normal person would try to book a f ticket to hkg with a 2k account...

Thank united for letting you dream for 48 hours and move on

PlatinumGuy · « **Reply #578 on:** July 17, 2012, 02:09:30 AM »

USA Department od transportation regulations explicitly require them to honor it even if I knew it was an error, so that argument is mute.

Their only possible way out is if award tickets are not included in the regulations, the real number stated above the 4 miles makes that the official price, flights not touching the USA, or they defy the DoT & attempt to have acourt strike down this DoT rule.

Ryan · « **Reply #579 on:** July 17, 2012, 02:49:55 AM »

Quote from: chuchem on July 17, 2012, 02:07:37 AM

Hi guys

No, i wasnt late to the party, but i didnt book anything as i knew this will happen.

Nobody could have really expected united to allow this to go throught. +1 to the guys that flew and i feel bad for the others that started dreaming of their vacation and really thought they will go...

united has plenty of laywers working for them and if they cancel it, they have the legal backing...

If you file a complain with dot its stam "chaseirisch" in my opinion, as you will not gain from it, but just give them a headache they dont deserve

United can clearly claim, that by using a small account you knew it was a error, as no normal person would try to book a f ticket to hkg with a 2k account...

Thank united for letting you dream for 48 hours and move on

+1

Gary Leff of View From the Wing puts it best:

Quote

Getting in on a deal like this is buying an almost free lottery ticket. If the travel provider honors, you’ve got an amazing once in a lifetime style opportunity. If they don’t you’re really no worse off. I generally don’t begrudge a travel provider if they cancel right away. Once several days or a week has gone by I start to rely on the booking and I expect it to be honored. But if cancelled with clear communication and in a timely manner, I don’t see much harm or foul. I get in because if someone is giving away free trips somewhere cool, I’d love to be a part of it. But I don’t get angry if I don’t get aamzing free stuff at someone else’s expense.

It seems absurd that people are threatening class action law suits over this. Any reasonable person who booked this fare knew that it was a mistake fare. A majority of those who booked this mistake fare are no worse for wear (as long as they weren't foolish enough to go ahead and book other non-refundable travel reservations based on their intended itinerary) and obviously a significant majority of those who booked this mistake fare had no intention of booking travel to HKG in the near future anyway. There is certainly nothing wrong with booking a mistake fare (although in my opinion booking 50 separate itineraries is definitely morally questionable). However, anyone booking a mistake fare should be able to appreciate the inherent chance that their itinerary will be canceled. In this specific situation United has responded to the situation in a timely and professional manner.

Full disclosure: I did not get in on this "deal". I wish I had, and that I had left immediately like E. I WAS hoping that United would honor this deal for the benefit of those on DDF who were able to book themselves in for what would have been one of the greatest price mistake fares of all time.

Poll

Did you catch the 4 mile hong kong deal and book and get ticketed??

Author Topic: PRICING MISTAKE: 4 miles from Hong Kong (Read 293761 times)