PRICING MISTAKE: 4 miles from Hong Kong

[robi]

Thanks!

+1

[elig770]

Anyone have a sample of their complaint to DoT?

[WhyAich]

I had loads of fun. Nothing to be sorry about.

Lol. And you didn't even make it to the airport

[elig770]

Flight cancelled. Complaint filed.

[aussiebochur]

How about the hotels/cars people booked, I know one person who changed other tickets to catch the deal... really bad communication on UA's part

No offence but he's not the brightest light bulb.

Everyone said, dont book other travel relying on this until theres a definite answer.

[Mordy788]

If anyone wants to send complaints to these people as well.....

Anne Seeley
Director, customer care
anne.seeley@united.com

Scott O’Leary,
Managing director, customer solutions
scott.oleary@united.com

Jeffery A. Smisek
CEO
jeffery.smisek@united.com

[yehuda S]

You know this was not about the 600,000 miles or the $13,000 first class flight or even about a vacation to Hong Kong.

This was about an EPIC adventure and lifetime bragging rights. And no amount of money could have bought that. 

I did have a great time though, reading everyone's hilarious posts. So thanks for that.

[PlatinumGuy]

Is the DoTs site down?

ETA think it was a problem with the character in my .pdf file name. Complaint filed, hope the DoT prioritize based on date

[Dan]

You know this was not about the 600,000 miles or the $13,000 first class flight or even about a vacation to Hong Kong.

This was about an EPIC adventure and lifetime bragging rights. And no amount of money could have bought that. 

I did have a great time though, reading everyone's hilarious posts. So thanks for that.

So true.
I've got the miles to do this trip 50 times over and on better airlines to HKG.  And yet, I'm saddened.

[meshugener]

What's next, guys?

[moe]

So true.
I've got the miles to do this trip 50 times over and on better airlines to HKG.  And yet, I'm saddened.

you have 6.75 million AA miles??

[Dan]

you have 6.75 million AA miles??

UA+AA, sure.
Better airlines=ANA in *A, or Cathay Pacific in OW, etc.  Light-years better than flying on UA.

[moe]

UA+AA, sure.
Better airlines=ANA in *A, or Cathay Pacific in OW, etc.  Light-years better than flying on UA.

of course. I was just calculating your milleage bank 

[yehuda S]

UA+AA, sure.
Better airlines=ANA in *A, or Cathay Pacific in OW, etc.  Light-years better than flying on UA.

I realize this is not relevant but can someone please point me in the direction of information on how to use UA or AA miles for flights on Asian/European without transfering them. I know there must be a thread somewhere here about it. Thanks

[Mordy788]

So true.
I've got the miles to do this trip 50 times over and on better airlines to HKG.  And yet, I'm saddened.

Not saddened at all! I loved all 5 days of this epic adventure which will continue! And I got my name in the WSJ! 

[NateOren]

I have a real issue here. I now really hate United for the way they handled this. I hate the way airlines nickel and dime and won't let you change your ticket if you made a blatant mistake and booked a the wrong week etc. 
But I hate getting the government involved in this, it's really not their place. I just wish United would have been a little nicer about this so I'd feel terrible filing with DOT.

Decisions. Decisions. Decisions. What say you Platinum Guy? Filing?

[Mordy788]

I have a real issue here. I now really hate United for the way they handled this. I hate the way airlines nickel and dime and won't let you change your ticket if you made a blatant mistake and booked a the wrong week etc. 
But I hate getting the government involved in this, it's really not their place. I just wish United would have been a little nicer about this so I'd feel terrible filing with DOT.

Decisions. Decisions. Decisions. What say you Platinum Guy? Filing?

Did you ever call 911? Do you drive on the roads? You pay the DOT employees salary so you should not feel bad involving them.

[elig770]

I have a real issue here. I now really hate United for the way they handled this. I hate the way airlines nickel and dime and won't let you change your ticket if you made a blatant mistake and booked a the wrong week etc. 
But I hate getting the government involved in this, it's really not their place. I just wish United would have been a little nicer about this so I'd feel terrible filing with DOT.

Decisions. Decisions. Decisions. What say you Platinum Guy? Filing?

I disagree. There are certain thing the government does need to get involved in for example the government must provide an army etc... In regard to the airlines, they are big corporations and have become powerful and they tend to abuse that power. If UA has broken the rules people need to bring it up so UA can come clean and not over power people in the future.

[NateOren]

Did you ever call 911? Do you drive on the roads? You pay the DOT employees salary so you should not feel bad involving them.

I also pay some Eco schmuck in Alaska somewhere to test the movement of the ice and the polar bear poop. Doesn't make me happy that my money is going to him either.

Do you really want the government involved in this? This should be at United's discretion. I mean, really. If the government rules against United, it would really be a step in the wrong directions for capitalism, free markets and everything else that makes this country work. It would be the equivalent of voting for Obama in the upcoming election. Ask yourself, would I vote for Obama? and you got your answer.

[ticketmaster]

I disagree. There are certain thing the government does need to get involved in for example the government must provide an army etc... In regard to the airlines, they are big corporations and have become powerful and they tend to abuse that power. If UA has broken the rules people need to bring it up so UA can come clean and not over power people in the future.

On the flip side if UA takes a huge loss from this where are they making that up? Say good bye to in flight snacks.