flew from ewr-san and CO misplaced my luggage. it arrived on the first night of Yom tov. i called CO before Y"T and told them that i and my wife needed new shoes because of our "family function". They authorized 3 pairs of shoes at $80 a piece. so i went out and bought 240$ worth right before Y"T and am gonna get a check!!
They also said that i can get a credit on the airline.
Any suggestion on how much i can negotiate for as a credit?
BTW- Dan...i made my flight on the way back right after Y"T. only needed to be there 30 min before.