Author Topic: Orbitz - Aeroflot significant flight change  (Read 501 times)

Offline Ell Eee

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Orbitz - Aeroflot significant flight change
« on: July 24, 2018, 11:47:50 AM »
Hi,
I'll need some advice from the experts here

Back in April I booked on orbitz 6 round trip NYC-TLV tickets for my family which includes four children under 10

The prices were very cheap and itinerary was pretty okay

Today I get an email from Orbitz that there was a change in my flight schedule

My original flight was leaving Tel Aviv Sunday 1 p.m. and arriving same day New York City 11 p.m. with a short stop over Sunday afternoon in Moscow
The new schedule keeps the original Tel Aviv to Moscow flight however the stopover is 16 hours and includes a full overnight,

Orbitz gave me the option to accept the flight change or to email them and they will contact me within 48 hours to discuss my options

Does anyone here have any experience or know my rights my options please share them with me

thank you very much


Online yandmk

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Re: Orbitz - Aeroflot significant flight change
« Reply #1 on: July 24, 2018, 11:54:06 AM »
They should be able to easily re-book you on any alternate Aeroflot flight without any issue. Regarding rebooking on another carrier, it's highly unlikely that Aeroflot will allow it.

Offline Ell Eee

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Re: Orbitz - Aeroflot significant flight change
« Reply #2 on: July 24, 2018, 12:02:00 PM »
Can they increase stop over time from 2 / 3 hours to 16 or +
Because they dont have much options to match my short stopover

Online yandmk

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Re: Orbitz - Aeroflot significant flight change
« Reply #3 on: July 24, 2018, 12:10:32 PM »
There are usually 3 daily options for TLV to JFK with a short layover on Aeroflot.