I also made an appointment online. It's a long overdue option. I discovered that new appointments post at midnight, for the newly added day. I waited until midnight, and was able to pick any time I wanted in NY. Game changer.
If you need an expedited appointment call l 1-877-487-2778 at 8 AM SHARP EST. Press 1 1 2 2 to speak to a live rep to schedule you an expedited appointment.
Trick is to press the last 2 at 8AM, rather than starting the call at 8AM. I had 2 people try it this morning- one pressed "2" at 8AM and had no hold times and got an appointment for today. The second called at 8AM, had a 30 min wait, and was told that the closest they have available is in VT.