Just got tickets from JFK to TLV with the AA deal (connection to El Al at CDG). Family of 5 (2 toddlers and a lap infant).
Most legs I was able to get seats together. However, from CDG to JFK they assigned us the last 3 scattered seats. My 3 year old does not even have an assigned seat. I called AA to add the lap infant and attempt to work out the seats, and I was told that the only seats together have an extra charge, and I will have to wait for the airport to be accommodated. Agent said that no manager/supervisor could do any better.
Is there really nothing to do?
Has anyone gone though anything similar?
Since I have a lap infant, is there any way to get bulkhead/bassinet in advance for free?
Thanks!