Either way, here you go:
Meshugener,
Thank you for your email to guest assistance. We
appreciate you as a Hilton Honors guest and as a one time courtesy we took off the charge for the microwave and fridge. I have updated your folio attached. In the future we have some on the best chef's around the world just email me prior and we can accommodate any dietary need you may
have.
I am unable to waive the E-Standby fee as yes we do offer HHonors upgrade based upon availability but because you reached
out to the third party prior to your arrival to get the upgrade we are unable to waive the fee.
I am glad you enjoyed your stay and we look
forward to welcoming you back in the near future.
--
Please note my new e-mail address:
alexis.newman@waldorfastoria.com
Sincerely,
Alexis Newman
Quality Assurance Manager- Executive Office
Boca Raton Resort & Club - A Waldorf Astoria
Resort