Author Topic: Citi MaterCard Extended Warranty - GPS - Denied?  (Read 1621 times)

Offline ae123

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Mar 2011
  • Posts: 2170
  • Total likes: 183
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NJ
Citi MaterCard Extended Warranty - GPS - Denied?
« on: August 02, 2012, 12:07:26 PM »
Recently my GPS unit (handheld, not built in to car) broke.
I'm trying to get it covered by my Citi MaterCard Extended Warranty.
However, they are claiming it's a vehicle accessory and may not be covered.
This is the clause they are using to try to deny the claim.

"Motorized vehicles, including, but not limited to, automobiles, watercraft/boats, aircraft,
and motorcycles, or their motors, equipment, or accessories. Parts, if purchased separately,
may be covered."

I have not heard back from them yet. However, I read in other forums they often they deny such claims.

Anyone has experience with this and/or advice for me?

Thanks a lot!
« Last Edit: August 02, 2012, 12:08:52 PM by Dan »

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Diamond Elite
  • **********
  • Join Date: May 2008
  • Posts: 68927
  • Total likes: 17315
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA GS, AA EXP, DL Dirt, Hyatt Glob, Fairmont Lifetime Plat, DD Diamond, Blocked By @NeriaKraus
Re: Citi MaterCard Extended Warranty - GPS - Denied?
« Reply #1 on: August 02, 2012, 12:09:07 PM »
If you want to actually be protected use your AMEX!
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline ae123

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Mar 2011
  • Posts: 2170
  • Total likes: 183
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NJ
Re: Citi MaterCard Extended Warranty - GPS - Denied?
« Reply #2 on: August 02, 2012, 12:11:45 PM »
I understand. But I wasn't so knowledgeable when I bought the GPS unit.
Can anyone offer advice or help for the situation I'm already in?
Thanks!

By the way, even no-annual fee Amex cards have extended warranties?

Offline Nitantnel

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Apr 2011
  • Posts: 2967
  • Total likes: 3
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Brooklyn
Re: Citi MaterCard Extended Warranty - GPS - Denied?
« Reply #3 on: August 02, 2012, 12:58:51 PM »
I understand. But I wasn't so knowledgeable when I bought the GPS unit.
Can anyone offer advice or help for the situation I'm already in?
Thanks!

By the way, even no-annual fee Amex cards have extended warranties?

Yes.

i had a good experience with Citi's theft protection

Offline ae123

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Mar 2011
  • Posts: 2170
  • Total likes: 183
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NJ
Re: Citi MaterCard Extended Warranty - GPS - Denied?
« Reply #4 on: August 02, 2012, 01:26:04 PM »
Yes.

i had a good experience with Citi's theft protection

My issue is specifically extended warranty for GPS unit.
Any experience with that?

Offline ae123

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Mar 2011
  • Posts: 2170
  • Total likes: 183
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NJ
Re: Citi MaterCard Extended Warranty - GPS - Denied?
« Reply #5 on: August 02, 2012, 09:18:00 PM »
By the way, even no-annual fee Amex cards have extended warranties?

To be more specific: assuming American Express Blue (no annual fee) has extended warranty, would they be easy about honoring it even though it is a no annual fee card?