Author Topic: Viruses & How To Remove Them (Read 61744 times)

popcorn1508 · « **Reply #100 on:** February 25, 2013, 08:01:49 PM »

Now that reminds me of a similar prob I have on an old desktop whenever I open it my documents opens up automatically and it has a weird name to it though I don't think that's the prob

Saver2000 · « **Reply #101 on:** February 25, 2013, 08:59:22 PM »

Quote from: DH Data Recovery on February 25, 2013, 07:51:44 PM

It's a typical USB Virus. It does 2 things - 1) hides your files 2) adds some viruses to the usb in place of the files. The files aren't deleted they are hidden.
Here's what you need. First make sure you have an up to date anti-virus software. when you plug in the USB make sure not to click on anything that pops up. Run a full scan on the USB and let it remove anything it finds.
Once that's done - Use a command window to unhide all the files.

Wow, great to know that we didn't lose everything on the memory cards - we tried of bunch of different stick and drives till we figured out what was going on.

Okay, now for the cleanup, would trend micro titanium be good enough for this job?

DH Data Recovery · « **Reply #102 on:** February 25, 2013, 09:15:07 PM »

Try it, see if it picks anything up

Saver2000 · « **Reply #103 on:** February 25, 2013, 09:24:35 PM »

Quote from: DH Data Recovery on February 25, 2013, 09:15:07 PM

Try it, see if it picks anything up

Will do. Will report back.
Thanx.

Saver2000 · « **Reply #104 on:** February 25, 2013, 09:42:24 PM »

Quote from: DH Data Recovery on February 25, 2013, 09:15:07 PM

Try it, see if it picks anything up

I'm getting this message
"Installation stopped. Your computer does not meet all of the installation requirements, so the installer must stop.

To use this software, you must first install the latest service pack for your operating system. Please visit the Microsoft website for help"

What do I do now? Does that mean tje laptop is too old?

popcorn1508 · « **Reply #105 on:** February 26, 2013, 12:09:28 AM »

Quote from: popcorn1508 on February 25, 2013, 08:01:49 PM

Now that reminds me of a similar prob I have on an old desktop whenever I open it my documents opens up automatically and it has a weird name to it though I don't think that's the prob

bump

elikay · « **Reply #106 on:** February 26, 2013, 12:37:02 AM »

Quote from: Saver2000 on February 25, 2013, 09:42:24 PM

I'm getting this message
"Installation stopped. Your computer does not meet all of the installation requirements, so the installer must stop.
To use this software, you must first install the latest service pack for your operating system. Please visit the Microsoft website for help"

What do I do now? Does that mean tje laptop is too old?

Run windows update (with an internet connection obviously)

Saver2000 · « **Reply #107 on:** February 26, 2013, 01:11:31 AM »

Quote from: elikay on February 26, 2013, 12:37:02 AM

Run windows update (with an internet connection obviously)

Thanx.

And once it'll have an internet connection, should I download something instead of using TM?

DanH · « **Reply #108 on:** February 26, 2013, 08:09:41 AM »

This http://www.microsoft.com/security/scanner/en-us/default.aspx
or this http://files.avast.com/files/eng/aswclnr.exe

also use:
http://goo.gl/nLE2l

DH Data Recovery · « **Reply #109 on:** February 26, 2013, 10:34:47 PM »

@popcorn pls elaborate - I'm not really sure what the issue your having is.

popcorn1508 · « **Reply #110 on:** February 27, 2013, 12:05:35 AM »

Basically whenever I turn on my computer my documents opens up automatically is there any to stop that from happening

DH Data Recovery · « **Reply #111 on:** February 27, 2013, 12:14:36 AM »

Check the msconfig for a documents folder that's set to open and either disable or remove it. That should do the trick

popcorn1508 · « **Reply #112 on:** February 27, 2013, 12:24:01 AM »

Sorry for my ignorance but what is msconfig
Figured it out by googling it thanks a million dh

DanH · « **Reply #113 on:** March 04, 2013, 07:34:11 AM »

I often find that for non-geeks, msconfig may be too hard. I prefer using Autoruns, which I'm sure you've heard of.
http://technet.microsoft.com/en-us/sysinternals/bb963902

It also loads more start-up locations then msconfig.

DH Data Recovery · « **Reply #114 on:** March 04, 2013, 10:02:41 AM »

Another good one is ccleaner, you can disable most start up programs using it as well.

elikay · « **Reply #115 on:** March 14, 2013, 01:18:57 AM »

Quote from: popcorn1508 on February 27, 2013, 12:24:01 AM

Sorry for my ignorance but what is msconfig
Figured it out by googling it thanks a million dh

Type msconfig in the box above the start button and then click on the program to open.

Saver2000 · « **Reply #116 on:** March 15, 2013, 04:48:31 PM »

Quote from: DH Data Recovery on February 25, 2013, 07:56:37 PM

Click on the start menu, then type CMD into the search box, Don't press enter, you will see on top by programs a small black icon with cmd written next to it. Right click and select run as administrator.
Now a black dos box will come up type the USB drive letter - for example if the usb drive is E - type "E:" (no quotes) and press enter
Now type "attrib -H -S \*.* /S /D" and press enter
this will unhide all the files and folders

Just did this and everything reappeared!

Thanx a lot for your help, especially the detailed instructions!!

DH Data Recovery · « **Reply #117 on:** March 15, 2013, 06:05:57 PM »

Anytime - Glad to help.

BTW I know some computer techs that consider that data recovery and charge $$$$ for that.

DanH · « **Reply #118 on:** March 16, 2013, 03:37:58 PM »

Quote from: DH Data Recovery on March 15, 2013, 06:05:57 PM

BTW I know some computer techs that consider that data recovery and charge $$$$ for that.

Seriously?

DH Data Recovery · « **Reply #119 on:** March 16, 2013, 08:38:36 PM »

Absolutely - So will Best Buy or any other large computer "repair" shop you bring it to.

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Author Topic: Viruses & How To Remove Them (Read 61744 times)