Author Topic: sprint "higher-up" phone numbers (Read 5631 times)

Jay the PRESIDENT · « **on:** March 14, 2010, 05:52:30 PM »

any have higher up numbers-(people with some power) to contact sprint?

thanx

plane.love · « **Reply #1 on:** March 14, 2010, 06:15:43 PM »

What is the nature of the issue

hocker · « **Reply #2 on:** March 14, 2010, 06:35:00 PM »

jerry.adriano@sprint.com customer service exec

Jay the PRESIDENT · « **Reply #3 on:** March 15, 2010, 06:59:01 PM »

Quote from: plane.love on March 14, 2010, 06:15:43 PM

What is the nature of the issue

trying to get a credit that i was promised among other things

SuperFlyer · « **Reply #4 on:** March 15, 2010, 06:59:57 PM »

credit? the lower ranked (IQ) the better.

I have not been paying bills since over 1 year.

SuperFlyer · « **Reply #5 on:** March 15, 2010, 07:07:44 PM »

found a printscreen I toke after my first Succesful non-payment.

SuperFlyer · « **Reply #6 on:** March 15, 2010, 07:08:16 PM »

Next step on the list. Getting them to pay me.

Dan · « **Reply #7 on:** March 15, 2010, 07:31:22 PM »

Wow, that's crazy Super!

Jay the PRESIDENT · « **Reply #8 on:** March 16, 2010, 12:40:02 AM »

Quote from: SuperFlyer on March 15, 2010, 06:59:57 PM

credit? the lower ranked (IQ) the better.

I have not been paying bills since over 1 year.

so some tips please!?

SuperFlyer · « **Reply #9 on:** March 16, 2010, 09:20:32 AM »

Quote from: Jay the PRESIDENT on March 16, 2010, 12:40:02 AM

so some tips please!?

Mr President, there are no official tips.

you have a big chance that the one picking up won't be a genius.

If not completely stupid, you inquire about different products (if she wants to transfer you, you say please not).

After about 1 minute of fast talking, having touched about 5 different topics, you ask what you wanted to ask (her head is supposed to be spinning by now).

If done properly, this should knock her off balance, and pretty much everything goes smoothly hereafter.

If it starts to sound negative, you say that you spoke to Mary* (thats what I wrote down at least last time you tell them) who promised you so and so.

* please make up different COMMON names.

PS: I am not going to make calls for others, if it works with my lousy accent, you should be able to do it too.

jack12 · « **Reply #10 on:** March 16, 2010, 11:05:49 AM »

Once you get the person's head "spinning", what do you ask for? You say "can you take off all the charges on my bill"

Dan · « **Reply #11 on:** March 16, 2010, 11:19:10 AM »

Quote from: jack12 on March 16, 2010, 11:05:49 AM

Once you get the person's head "spinning", what do you ask for? You say "can you take off all the charges on my bill"

Jedi mind tricks work well at Sprint apparently.

SuperFlyer · « **Reply #12 on:** March 16, 2010, 11:25:04 AM »

Quote from: jack12 on March 16, 2010, 11:05:49 AM

Once you get the person's head "spinning", what do you ask for? You say "can you take off all the charges on my bill"

You ask her for her address, SSN.

The you give her your account number, and ask her to wire you around $500 or so. (on weekly basis)

SuperFlyer · « **Reply #13 on:** March 16, 2010, 11:36:05 AM »

just kidding, depends what you need to arrange.

For me, it meant making my monthly bill zero, and getting a a credit instead of paying my outstanding bills.

jack12 · « **Reply #14 on:** March 16, 2010, 11:58:19 AM »

So you asked her to make your monthly bill zero and she does it? You need to call monthly or its automatic now?

SuperFlyer · « **Reply #15 on:** March 16, 2010, 12:01:38 PM »

Quote from: jack12 on March 16, 2010, 11:58:19 AM

So you asked her to make your monthly bill zero and she does it? You need to call monthly or its automatic now?

now it stays on zero, and i had her put to zero my previous bills.

I used to call them every 6-8 month or so, but I hope now even this won't be needed.

Mikeoracle · « **Reply #16 on:** March 16, 2010, 12:51:36 PM »

Under what pretense do you ask for $0 bill? there has to be some reasoning behind the request, no?

SuperFlyer · « **Reply #17 on:** March 16, 2010, 01:45:57 PM »

Quote from: Mikeoracle on March 16, 2010, 12:51:36 PM

Under what pretense do you ask for $0 bill? there has to be some reasoning behind the request, no?

yes, I had to use "some" pretense...

jack12 · « **Reply #18 on:** March 16, 2010, 02:27:05 PM »

Can you give us an example of a pretense that you used?

SuperFlyer · « **Reply #19 on:** March 16, 2010, 02:28:38 PM »

An example would be, that one of the super-supervisors told me thats I'll have to pay as I'm very little in the USA.

How come I'm being charged now?!