Topic Wiki

All you need to know:
http://www.dansdeals.com/archives/38212

http://www.united.com/web/en-US/content/mileageplus/awards/travel/types.aspx
Click on "United air travel award rules:"
"You may redeem miles for travel in United Global FirstSM, United First®, United Business® or United BusinessFirst® , even if the space is not available. In these cases, United Economy in the same award type must be confirmed, and the front cabin will be waitlisted. For example, a Saver United First award must be confirmed in Saver United Economy to be eligible for waitlisting. If the courtesy waitlist does not clear, it will expire 24 hours before itinerary departure, and you will automatically be added to the airport upgrade standby list upon check-in. In these cases, you will be confirmed on a space-available basis by a United airport representative at the gate once the flight has closed for check-in. For United BusinessFirst and United Business travel awards, the difference in miles will be refunded when the United BusinessFirst or United Business class segment of the trip could not be confirmed. Waitlist requests may only be made over the phone with your local United Reservations office"


« Last edited by HolyNyc on February 02, 2015, 08:51:46 AM »

Author Topic: Plan B Discussion: Booking BusinessFirst Awards Without Availability  (Read 505866 times)

Offline jk2

  • Dansdeals Silver Elite
  • **
  • Join Date: Apr 2011
  • Posts: 64
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #360 on: January 28, 2014, 01:33:25 PM »
Can I request a PR-1 status by calling United or only airport agent (in 24 hour mark) can do it? The thing is - we are wait listed on domestic flight which is immediately after our TATL flight (on *A partner from Europe). There will be only 1.5 - 2 hours connection time, so I think that all seats will be gone. In the airport in Europe we are flying out (VIE)  there is no United presence.

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Diamond Elite
  • **********
  • Join Date: May 2008
  • Posts: 67555
  • Total likes: 16846
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA GS, AA EXP, DL Dirt, Hyatt Glob, Fairmont Lifetime Plat, DD Diamond, Blocked By @NeriaKraus
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #361 on: January 28, 2014, 01:48:43 PM »
Airport only.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline MoGro17

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Apr 2013
  • Posts: 343
  • Total likes: 8
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Area 51
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #362 on: January 28, 2014, 04:32:00 PM »
I'm trying to do a Plan B right now for a United flight from Zurich to EWR in June.
After a few HUCAs, I got a woman, Clara, who said she knows what to do. She then proceeded to book us on the wrong date because its the nearest date with Saver business availability and then instructed me to call back and change it to the proper dates with the "XN Class (IN class requested)". I thought it was the wrong thing to do but she insisted.

I received the ticket and called the P1K line to make the change to the right dates and the guy, John, said she did the wrong thing and that he will cancel and rebook the ticket on the correct dates.
He said I should get the econ ticket and waitlist for business. I told him that I DO NOT want to do that so he put me on hold to check the CORE system again.

Still waiting on hold.

#PlanBinprogress

Offline MoGro17

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Apr 2013
  • Posts: 343
  • Total likes: 8
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Area 51
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #363 on: January 28, 2014, 04:33:02 PM »
updates to follow.

any talking points/pointers appreciated.

#PlanBinprogress
« Last Edit: January 28, 2014, 04:47:12 PM by MoGro17 »

Offline MoGro17

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Apr 2013
  • Posts: 343
  • Total likes: 8
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Area 51
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #364 on: January 28, 2014, 04:46:40 PM »
Ok so John confirmed that what she did was wrong and he said that there is absolutely no way to set up a Business-level debited Econ ticket. I have to book the Saver Econ ticket and keep looking in the future to see if saver business open up.

#PlanBinprogress

Offline MoGro17

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Apr 2013
  • Posts: 343
  • Total likes: 8
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Area 51
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #365 on: January 28, 2014, 04:48:36 PM »
Should I just cancel the whole flight and start from scratch or book the Saver Econ on the correct day and go from there?

#PlanBinprogress

Offline Yehoshua

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Aug 2011
  • Posts: 10172
  • Total likes: 212
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
  • Location: Los Angeles, CA
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #366 on: January 28, 2014, 04:59:33 PM »
Should I just cancel the whole flight and start from scratch or book the Saver Econ on the correct day and go from there?

#PlanBinprogress
Sounds like the simplest way to go about it.

Offline Dr Moose

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Nov 2013
  • Posts: 4194
  • Total likes: 180
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #367 on: January 28, 2014, 05:04:39 PM »
#PlanBfail
Hey there! I am using DansDeals Forums.

Offline MoGro17

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Apr 2013
  • Posts: 343
  • Total likes: 8
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Area 51
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #368 on: January 28, 2014, 05:08:30 PM »
#PlanBfail
this war is FAR from over  :) :) :)

Offline MoGro17

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Apr 2013
  • Posts: 343
  • Total likes: 8
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Area 51
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #369 on: January 28, 2014, 05:10:51 PM »
i just read a supervisor the riot act because they wont give me the waitlist.
I even read for him, verbatim, the award rules from the website. http://www.united.com/web/en-US/content/mileageplus/awards/travel/types.aspx

He's going to ask his boss. I'm gonna work my way up to Smisek himself!!

#PlanBinprogress
#PlanbIShappening

Offline MoGro17

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Apr 2013
  • Posts: 343
  • Total likes: 8
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Area 51
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #370 on: January 28, 2014, 05:11:56 PM »

I even read for him, verbatim, the award rules from the website. http://www.united.com/web/en-US/content/mileageplus/awards/travel/types.aspx

p.s. you have to drop down the award rules and its the 13th bullet down

Offline Moishebatchy

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2011
  • Posts: 7278
  • Total likes: 150
  • DansDeals.com Hat Tips 23
    • View Profile
  • Location: Jerusalem
  • Programs: Arzei Makolet Platinum, Yossi's Makolet Silver, Yesh! Gold, Rav Kav Dirt

Offline MoGro17

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Apr 2013
  • Posts: 343
  • Total likes: 8
  • DansDeals.com Hat Tips 0
  • Gender: Male
    • View Profile
  • Location: Area 51
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #372 on: January 28, 2014, 10:58:35 PM »

Ummmmmmmmmmmm... you know that this is not Twitter, right?  ???

....
Umm. I think I'm on the wrong site. #mybad

Offline SamKey

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2013
  • Posts: 3309
  • Total likes: 29
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: If I'm there I can't be here and if I'm here I can't be there
  • Programs: National EE; Hertz PC; Sixt Plt; Avis First; Hilton Gold; Priority Club Plt; West Bestern DE; Carlson Club GE; Accor PLT
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #373 on: January 29, 2014, 04:54:02 PM »
So I just put on hold NYC-ZRH-TLV ZRH-TLV is in I NYC-TLV is in x they said when ticketed they will take 60k does this count as plan b even though this is the rate on such a flight?
Oh and btw called 1 800-396-1751 and got it done on first try
« Last Edit: January 29, 2014, 05:00:38 PM by SamKey »

Offline ilherman

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2013
  • Posts: 8935
  • Total likes: 227
  • DansDeals.com Hat Tips 35
    • View Profile
  • Location: Brooklyn
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #374 on: January 29, 2014, 05:07:04 PM »
Did they deduct 60K or 40K?

Not sure what you mean that they will charge 60K when ticketed.
You can say what you think when you think what you say.

Offline SamKey

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2013
  • Posts: 3309
  • Total likes: 29
  • DansDeals.com Hat Tips 2
    • View Profile
  • Location: If I'm there I can't be here and if I'm here I can't be there
  • Programs: National EE; Hertz PC; Sixt Plt; Avis First; Hilton Gold; Priority Club Plt; West Bestern DE; Carlson Club GE; Accor PLT
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #375 on: January 29, 2014, 09:09:53 PM »
Did they deduct 60K or 40K?

Not sure what you mean that they will charge 60K when ticketed.
it's on hold

Offline drewguy33

  • DansDeals Copper Elite
  • *
  • Join Date: Jan 2014
  • Posts: 2
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NY
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #376 on: January 30, 2014, 12:10:52 PM »
Just booked a plan B from NY to Rome. I have a stopover on the business class leg in Zurich.
Flight A from Newark to Zurich is the Plan B.
Flight B from Zurich to Rome is already booked in Business because of availability.

If i dont get into business on flight A- will I get refunded the whole 40,000 miles (it is for 2 passengers)?

Offline jaywhy

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Sep 2012
  • Posts: 3767
  • Total likes: 68
  • DansDeals.com Hat Tips 7
    • View Profile
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #377 on: January 30, 2014, 12:35:41 PM »
Just booked a plan B from NY to Rome. I have a stopover on the business class leg in Zurich.
Flight A from Newark to Zurich is the Plan B.
Flight B from Zurich to Rome is already booked in Business because of availability.

If i dont get into business on flight A- will I get refunded the whole 40,000 miles (it is for 2 passengers)?
Yes.

Offline ilherman

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2013
  • Posts: 8935
  • Total likes: 227
  • DansDeals.com Hat Tips 35
    • View Profile
  • Location: Brooklyn
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #378 on: January 30, 2014, 12:38:37 PM »
Are you sure?
You can say what you think when you think what you say.

Offline jaywhy

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Sep 2012
  • Posts: 3767
  • Total likes: 68
  • DansDeals.com Hat Tips 7
    • View Profile
Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #379 on: January 30, 2014, 01:03:58 PM »
Are you sure?
http://www.dansdeals.com/archives/38212
Quote
But what if you don’t clear?  Just contact United after the flight (Again, I’d use the web support callback link) and they will refund the extra miles you paid for business class.  For EWR-TLV this means a refund of the extra 20,000 miles each way they charge to fly in business saver over coach saver.