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http://www.dansdeals.com/archives/38212

http://www.united.com/web/en-US/content/mileageplus/awards/travel/types.aspx
Click on "United air travel award rules:"
"You may redeem miles for travel in United Global FirstSM, United First®, United Business® or United BusinessFirst® , even if the space is not available. In these cases, United Economy in the same award type must be confirmed, and the front cabin will be waitlisted. For example, a Saver United First award must be confirmed in Saver United Economy to be eligible for waitlisting. If the courtesy waitlist does not clear, it will expire 24 hours before itinerary departure, and you will automatically be added to the airport upgrade standby list upon check-in. In these cases, you will be confirmed on a space-available basis by a United airport representative at the gate once the flight has closed for check-in. For United BusinessFirst and United Business travel awards, the difference in miles will be refunded when the United BusinessFirst or United Business class segment of the trip could not be confirmed. Waitlist requests may only be made over the phone with your local United Reservations office"


« Last edited by HolyNyc on February 02, 2015, 08:51:46 AM »

Author Topic: Plan B Discussion: Booking BusinessFirst Awards Without Availability  (Read 294468 times)

Offline bades

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #450 on: February 10, 2014, 12:42:38 PM »
whats a better option Plan B or using  GPU, united informed me that flight is available to get confirmed with a GPU or miles but still waitlisted for Plan B , and they said plan B probably Will NOT clear.

Offline ilherman

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #451 on: February 10, 2014, 02:09:32 PM »
When is the flight? They have no idea if plan B will clear or not, these reps are clueless, they make me sooo nervuse. Aderabe.. Usually when there is R availability it means that the cabin is not full... Though why not use the GPU and you're confirmed?..
 
You can say what you think when you think what you say.

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #452 on: February 10, 2014, 02:15:29 PM »
only confirmed one way.

Offline ilherman

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #453 on: February 10, 2014, 02:17:23 PM »
only confirmed one way.
So confirm one way and do plan B for the other?
You can say what you think when you think what you say.

Offline Million Miler

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #454 on: February 12, 2014, 08:41:24 AM »
Does anyone have experience with plan b going from tlv to ewr?  Do the Israeli Ua reps know how to put the customer in PR1 status

Has anyone had success on tlv-ewr?? 

Offline arieldahan

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #455 on: February 18, 2014, 04:43:21 PM »
Has anyone had success on tlv-ewr??

Yes,

I just returned from a plan "B" leaving from EWR. when I got to the airport literally no one knew what I was talking about. when I checked in, they made me pay for my second bag and my waitlist was cancelled as I was not eligible to be upgraded for free. Everyone I went to (five separate tries at the check in gate on both levels) said that I had an economy seat. They said to take it up with the people at the gate to see what they could do. When got to the gate, it was closed as it only opens right before the flight due to the extra security for TLV flights. Not wanting to wait until the last minute, I headed towards the lounge as I thought there might be someone who could help me there. On my way, I noticed a United help desk so I tried that first. I explained to them that there's been some mix up- I am supposed to be flying business! I told them that my "travel agent" said to look up ggonestandby and the line numbers, and that I needed PR1 status. He looked at me funny, because I was quoting the system to him, but he checked and he was still not sure. So he called the help desk. The help desk called the rewards desk which confirmed I paid for a business seat. they then issues me the upgrade status. ( there was one person ahead of me. I'm not sure why, but it didn't matter as there was enough room for all the upgraders.) he also said I can go online to request a refund for the extra baggage fee ( I have yet to hear back from them...). All in all, it took twenty minutes at the help desk to get it sorted out.

When I got to the gate they called my name and told me I got the upgrade, but that I was only getting Economy Kosher food because that is what they ordered for me.

My only other complaint, which is unrelated to plan "B", is about my return, which was with a stop over in Austria. United never told them to get me a kosher meal. I slept anyway so it wasn't totally a bad trip . Besides, like a good Jew, I bought Tzeidah LaDerech, just in case.   


When 

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #456 on: February 18, 2014, 04:47:56 PM »
Yes,

I just returned from a plan "B" leaving from EWR. when I got to the airport literally no one knew what I was talking about. when I checked in, they made me pay for my second bag and my waitlist was cancelled as I was not eligible to be upgraded for free. Everyone I went to (five separate tries at the check in gate on both levels) said that I had an economy seat. They said to take it up with the people at the gate to see what they could do. When got to the gate, it was closed as it only opens right before the flight due to the extra security for TLV flights. Not wanting to wait until the last minute, I headed towards the lounge as I thought there might be someone who could help me there. On my way, I noticed a United help desk so I tried that first. I explained to them that there's been some mix up- I am supposed to be flying business! I told them that my "travel agent" said to look up ggonestandby and the line numbers, and that I needed PR1 status. He looked at me funny, because I was quoting the system to him, but he checked and he was still not sure. So he called the help desk. The help desk called the rewards desk which confirmed I paid for a business seat. they then issues me the upgrade status. ( there was one person ahead of me. I'm not sure why, but it didn't matter as there was enough room for all the upgraders.) he also said I can go online to request a refund for the extra baggage fee ( I have yet to hear back from them...). All in all, it took twenty minutes at the help desk to get it sorted out.

When I got to the gate they called my name and told me I got the upgrade, but that I was only getting Economy Kosher food because that is what they ordered for me.

My only other complaint, which is unrelated to plan "B", is about my return, which was with a stop over in Austria. United never told them to get me a kosher meal. I slept anyway so it wasn't totally a bad trip . Besides, like a good Jew, I bought Tzeidah LaDerech, just in case.   


When

Thanks for the update. As a sidenote, United never transfers over food requests unlike Aeroplan that does.

Offline Moishebatchy

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #457 on: February 18, 2014, 06:59:03 PM »
Thanks for the update. As a sidenote, United never transfers over food requests unlike Aeroplan that does.

+1

It's a different GDS system.

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #458 on: February 18, 2014, 10:08:52 PM »
my O request changed to R does it mean its over

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #459 on: February 18, 2014, 10:10:43 PM »
my O request changed to R does it mean its over
If it was O you were confirmed already; I means waitlist. If it's R just call them and see if the can confirm you. It worked for me.

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #460 on: February 23, 2014, 07:33:46 AM »
Yes,

I just returned from a plan "B" leaving from EWR. when I got to the airport literally no one knew what I was talking about. when I checked in, they made me pay for my second bag and my waitlist was cancelled as I was not eligible to be upgraded for free. Everyone I went to (five separate tries at the check in gate on both levels) said that I had an economy seat. They said to take it up with the people at the gate to see what they could do. When got to the gate, it was closed as it only opens right before the flight due to the extra security for TLV flights. Not wanting to wait until the last minute, I headed towards the lounge as I thought there might be someone who could help me there. On my way, I noticed a United help desk so I tried that first. I explained to them that there's been some mix up- I am supposed to be flying business! I told them that my "travel agent" said to look up ggonestandby and the line numbers, and that I needed PR1 status. He looked at me funny, because I was quoting the system to him, but he checked and he was still not sure. So he called the help desk. The help desk called the rewards desk which confirmed I paid for a business seat. they then issues me the upgrade status. ( there was one person ahead of me. I'm not sure why, but it didn't matter as there was enough room for all the upgraders.) he also said I can go online to request a refund for the extra baggage fee ( I have yet to hear back from them...). All in all, it took twenty minutes at the help desk to get it sorted out.

When I got to the gate they called my name and told me I got the upgrade, but that I was only getting Economy Kosher food because that is what they ordered for me.

My only other complaint, which is unrelated to plan "B", is about my return, which was with a stop over in Austria. United never told them to get me a kosher meal. I slept anyway so it wasn't totally a bad trip . Besides, like a good Jew, I bought Tzeidah LaDerech, just in case.   


When

My question is if anyone can share they're plan b experience leaving tlv ?? As there is much less of a is presence there

Offline Moishebatchy

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #461 on: February 23, 2014, 12:32:59 PM »
If it was O you were confirmed already; I means waitlist. If it's R just call them and see if the can confirm you. It worked for me.

-1

O is first class award; I is business class award.

R is upgrade space. If it changes to R, it should mean you've cleared. Congratulations. :)

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #462 on: February 23, 2014, 12:38:44 PM »
Thanks for the update. As a sidenote, United never transfers over food requests unlike Aeroplan that does.
I had a problem confirming kosher on an Aegean flight that I bought through United.com.
There is no USA contact # for Aegean!! wth!!

Anywho, i called United and the first agent was able to set up the request for me. also to arrange to be seated together. I simply told her that I couldn't get through to Aegean and she said "no prob".

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #463 on: February 23, 2014, 12:48:53 PM »
I had a problem confirming kosher on an Aegean flight that I bought through United.com.
There is no USA contact # for Aegean!! wth!!

Anywho, i called United and the first agent was able to set up the request for me. also to arrange to be seated together. I simply told her that I couldn't get through to Aegean and she said "no prob".

I'm glad it worked for you. Lets hope it will actually be processed.

I was talking about transferring over when in your profile you have kosher food selected.

Sorry to burst your bubble but last time I flew them from TLV their food was from Stogel....... :(
« Last Edit: February 23, 2014, 12:52:28 PM by sillypainter »

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #464 on: February 23, 2014, 12:52:46 PM »
Lol. I'd starve before eating that.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.