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All you need to know:
http://www.dansdeals.com/archives/38212

http://www.united.com/web/en-US/content/mileageplus/awards/travel/types.aspx
Click on "United air travel award rules:"
"You may redeem miles for travel in United Global FirstSM, United First®, United Business® or United BusinessFirst® , even if the space is not available. In these cases, United Economy in the same award type must be confirmed, and the front cabin will be waitlisted. For example, a Saver United First award must be confirmed in Saver United Economy to be eligible for waitlisting. If the courtesy waitlist does not clear, it will expire 24 hours before itinerary departure, and you will automatically be added to the airport upgrade standby list upon check-in. In these cases, you will be confirmed on a space-available basis by a United airport representative at the gate once the flight has closed for check-in. For United BusinessFirst and United Business travel awards, the difference in miles will be refunded when the United BusinessFirst or United Business class segment of the trip could not be confirmed. Waitlist requests may only be made over the phone with your local United Reservations office"


« Last edited by HolyNyc on February 02, 2015, 08:51:46 AM »

Author Topic: Plan B Discussion: Booking BusinessFirst Awards Without Availability  (Read 345451 times)

Offline Million Miler

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #460 on: February 23, 2014, 07:33:46 AM »
Yes,

I just returned from a plan "B" leaving from EWR. when I got to the airport literally no one knew what I was talking about. when I checked in, they made me pay for my second bag and my waitlist was cancelled as I was not eligible to be upgraded for free. Everyone I went to (five separate tries at the check in gate on both levels) said that I had an economy seat. They said to take it up with the people at the gate to see what they could do. When got to the gate, it was closed as it only opens right before the flight due to the extra security for TLV flights. Not wanting to wait until the last minute, I headed towards the lounge as I thought there might be someone who could help me there. On my way, I noticed a United help desk so I tried that first. I explained to them that there's been some mix up- I am supposed to be flying business! I told them that my "travel agent" said to look up ggonestandby and the line numbers, and that I needed PR1 status. He looked at me funny, because I was quoting the system to him, but he checked and he was still not sure. So he called the help desk. The help desk called the rewards desk which confirmed I paid for a business seat. they then issues me the upgrade status. ( there was one person ahead of me. I'm not sure why, but it didn't matter as there was enough room for all the upgraders.) he also said I can go online to request a refund for the extra baggage fee ( I have yet to hear back from them...). All in all, it took twenty minutes at the help desk to get it sorted out.

When I got to the gate they called my name and told me I got the upgrade, but that I was only getting Economy Kosher food because that is what they ordered for me.

My only other complaint, which is unrelated to plan "B", is about my return, which was with a stop over in Austria. United never told them to get me a kosher meal. I slept anyway so it wasn't totally a bad trip . Besides, like a good Jew, I bought Tzeidah LaDerech, just in case.   


When

My question is if anyone can share they're plan b experience leaving tlv ?? As there is much less of a is presence there

Offline Moishebatchy

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #461 on: February 23, 2014, 12:32:59 PM »
If it was O you were confirmed already; I means waitlist. If it's R just call them and see if the can confirm you. It worked for me.

-1

O is first class award; I is business class award.

R is upgrade space. If it changes to R, it should mean you've cleared. Congratulations. :)

Offline MoGro17

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #462 on: February 23, 2014, 12:38:44 PM »
Thanks for the update. As a sidenote, United never transfers over food requests unlike Aeroplan that does.
I had a problem confirming kosher on an Aegean flight that I bought through United.com.
There is no USA contact # for Aegean!! wth!!

Anywho, i called United and the first agent was able to set up the request for me. also to arrange to be seated together. I simply told her that I couldn't get through to Aegean and she said "no prob".

Offline sillypainter

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #463 on: February 23, 2014, 12:48:53 PM »
I had a problem confirming kosher on an Aegean flight that I bought through United.com.
There is no USA contact # for Aegean!! wth!!

Anywho, i called United and the first agent was able to set up the request for me. also to arrange to be seated together. I simply told her that I couldn't get through to Aegean and she said "no prob".

I'm glad it worked for you. Lets hope it will actually be processed.

I was talking about transferring over when in your profile you have kosher food selected.

Sorry to burst your bubble but last time I flew them from TLV their food was from Stogel....... :(
« Last Edit: February 23, 2014, 12:52:28 PM by sillypainter »

Offline Dan

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #464 on: February 23, 2014, 12:52:46 PM »
Lol. I'd starve before eating that.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline sillypainter

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #465 on: February 23, 2014, 12:53:53 PM »
-1

O is first class award; I is business class award.

R is upgrade space. If it changes to R, it should mean you've cleared. Congratulations. :)

You need to reticket sometimes. Make sure it says "ticketed".

Offline runnergirl

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #466 on: February 23, 2014, 01:26:26 PM »
What are my chance of a successful Plan B on the EWR-HNL flight? Please share any experiences.

Offline gswannabe

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #467 on: February 24, 2014, 12:02:46 PM »
It took an hour and a half but i finally got it set up correctly.
Would it make any difference if I add the lap child now, or after it (assuming it does) clears ?

Offline ilherman

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #468 on: March 03, 2014, 06:57:56 PM »
Can I setup plan B within 24 hours of departure?
You can say what you think when you think what you say.

Offline Yehoshua

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #469 on: March 03, 2014, 06:59:17 PM »
Can I setup plan B within 24 hours of departure?
I highly doubt it.

Offline jaywhy

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #470 on: March 06, 2014, 12:16:55 PM »
Set up a plan B today in 15 min :)

Offline Yehoshua

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #471 on: March 06, 2014, 12:19:25 PM »
Set up a plan B today in 15 min :)
Nice, which route?

Offline jaywhy

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Offline Yehoshua

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Offline Million Miler

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #475 on: March 06, 2014, 03:37:13 PM »
so I'm flying next week UA 85 TLV-EWR, I booked plan b and it was set up correctly but still has not gotten upgraded to I Class (it does says i class requested). My feeling is that I'll have to have it set up in the airport. Has anyone had any experience with Plan B in TLV?

Offline ilherman

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #476 on: March 06, 2014, 05:22:16 PM »
No experience, but be there early enough.
You can say what you think when you think what you say.

Offline jaywhy

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #477 on: March 14, 2014, 11:23:49 AM »
Good luck!
Business class became available but the upgrade wasn't processed automatically. There also wasn't any message to call in.
I called in and had them manually upgrade it.  :)

WATT *A alerts really came through the clutch.

Offline Yehoshua

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #478 on: March 14, 2014, 11:37:53 AM »
Business class became available but the upgrade wasn't processed automatically. There also wasn't any message to call in.
I called in and had them manually upgrade it.  :)

WATT *A alerts really came through the clutch.
Nice!

Offline @jack123

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Re: Plan B Discussion: Booking BusinessFirst Awards Without Availability
« Reply #479 on: March 23, 2014, 12:03:56 AM »
can someone tell me if this is right?
this was originally a flight i had booked preval as a stopover, but now UA90 became availability so i asked them to change to a plan b. took 40 minutes, and agent insists it right, but the HN class instead of X class had me worried.. although no more miles were deducted from acct, just the original 60k... any help much appreciated!