Last Name Mistake

[Gman]

I got 3 ELAL tkts from ORD-TLV , my baby has 3 names, by mistake we put the 3 name in the last name box.

I try calling Expedia and they cannot do any thing, im trying to call ElAl and they put you in hold forever!

Any ideas?
What if we show up and try to explain the mistake and show them the passport and birth certificate?

Tnx

[Mordy788]

I got 3 ELAL tkts from ORD-TLV , my baby has 3 names, by mistake we put the 3 name in the last name box.

I try calling Expedia and they cannot do any thing, im trying to call ElAl and they put you in hold forever!

Any ideas?
What if we show up and try to explain the mistake and show them the passport and birth certificate?

Tnx

Call El Al and have them put an OSI into the ticket stating the correct name. You should be fine. Bring all your documents that you would normally.

[Gman]

Tnx, OSI? What it is OSI?

Tnx

[Mordy788]

Tnx, OSI? What it is OSI?

Tnx

Other Service Information. Its a way to add information on to a ticket that the airline can see. They will understand.

[Gman]

ElAl put the OSI on record, they toldme its up to the passport control  people ( TSA )to let me board the plan.

What they sugest is to cancell my baby ticket and get a infant on the lap tkt for $ 176. With the correct info.

[Mordy788]

ElAl put the OSI on record, they toldme its up to the passport control  people ( TSA )to let me board the plan.

What they sugest is to cancell my baby ticket and get a infant on the lap tkt for $ 176. With the correct info.

Great!

[lechaim2life]

I asked this before in the middle of the El Al craze and it sort of got overlooked. Hoping someone will be able to help now...
I booked a ticket for my mom for the El Al deal using her preferred name ("susie") instead of legal name ("susan"). Of course, El Al is refusing to change it. Any advice? Will an OSI help here?

[LWG]

Tnx, OSI? What it is OSI?

Tnx

I did that just yesterday - waited on hold for 45 minutes but got it - and they said to bring marriage certificate for the customs...
Worth waiting on hold tho, because I tried israel, didn't wait at all and they tried to get me to cancell, stating there is NOTHING they can do to help - not even add a middle name.
Good luck!

[lechaim2life]

I did that just yesterday - waited on hold for 45 minutes but got it - and they said to bring marriage certificate for the customs...
Worth waiting on hold tho, because I tried israel, didn't wait at all and they tried to get me to cancell, stating there is NOTHING they can do to help - not even add a middle name.
Good luck!

What was your situation? First name/Last name incorrect?

[LWG]

What was your situation? First name/Last name incorrect?

I have my maiden name on the ticket and my married name on the passport.
Also btw I since then called TSA customs contact and they said bringing a marriage certificate to show you're the same person they WOULD accept in the airport

[satturn]

my wife flys all the time with her passport in her maiden name and the ticket in her married name...

[MLM]

For the TSA rule for domestic flights as long as you have valid ID your ok. That is officially. its the airlines rule that name must match ticket.

I have even got through without any ID just showed them a CC and copy of license and passport

[Yeki89]

my wife flys all the time with her passport in her maiden name and the ticket in her married name...

why wont she just use her maiden name. Thats what my wife does.

[Moishebatchy]

why wont she just use her maiden name. Thats what my wife does.

+1

[LWG]

my wife flys all the time with her passport in her maiden name and the ticket in her married name...

So how does she do that? And this is for isrAel, not domestic btw.

[LWG]

+1

Well, by me it was a mistake - my husband thougt my documents were still in my maiden name but I had already changed them...