After 10 years, it's time for me to replace my work desktop. So back in May, I bought a loaded Opti7010 micro. 12th gen i7, 16gb, 512SSD, etc. It kept over heating, freezing, etc. They replaced the entire thing but upgraded it to an i9 since they couldn't find an exact match replacement (the original one was from Dell's Outlet store. Have bought dozens of desktops and laptops over the years and only had issues one time before this). Similar issues. Tech came a few times, and basically replaced every single part. But still overheating and freezing/going into deep-sleep randomly/restarting. So Dell sent out another replacement 2 months ago and still having those same issues. My IT guy suspects that the small micro form factor can't handle the powerful i7/i9. He's recommending that I go for a bigger PC, at least a small form factor.
1. is what he's saying make sense?
2. If yes, I'm looking for a good deal on a i7, SFF. Personally, I always preferred a Dell Opti because of the automatic 3-year warranty but I'm open to anything.