Dear Aryeh1
Thank you for your recent inquiry regarding your American Expressâ Card Account.
You will hear from us once this investigation has been resolved. We try to resolve investigations in less than one month, but complex cases may require additional time.
We appreciate your patience while we complete the research needed to resolve your claim. You may check the status of this inquiry at any time by logging on to
www.americanexpress.com/inquirycenter.
Please click here to view our Frequently Asked Questions.
Thank you for the opportunity to assist you in resolving this matter.
Sincerely,
American Express Customer Service
Dispute Reference Number: XXXXXXX
I pressed on link there are no open disputes