Author Topic: Problems choosing seats on AA from a BA award booking  (Read 4571 times)

Offline Yellow

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Problems choosing seats on AA from a BA award booking
« on: September 02, 2012, 03:06:02 AM »
I searched and didn't see a thread about this, so if i missed it then i apologize for the repost...

So I booked a ticket for two family members with my BA avios., but it's not giving me the option to choose seats online, it just says to choose seats at check-in. Also, i'm trying to find the AA record locator on aa.com but it's not coming up for some reason.
I know that in the past with BA bookings I was able to choose seats in advance...
Anyone know of this problem/have any advice?
TIA

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Re: Problems choosing seats on AA from a BA award booking
« Reply #1 on: September 02, 2012, 03:10:15 AM »
I searched and didn't see a thread about this, so if i missed it then i apologize for the repost...

So I booked a ticket for two family members with my BA avios., but it's not giving me the option to choose seats online, it just says to choose seats at check-in. Also, i'm trying to find the AA record locator on aa.com but it's not coming up for some reason.
I know that in the past with BA bookings I was able to choose seats in advance...
Anyone know of this problem/have any advice?
TIA

Put in your BA record locator on checkmytrip.com all they'll pull up your AA record locator, which you can use to login to AA, and choose your seats.
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Offline Yellow

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Re: Problems choosing seats on AA from a BA award booking
« Reply #2 on: September 02, 2012, 03:14:39 AM »
Thanks, I'm on checkmytrip right now and see the reserevation, where do i find out the AA record locator?

EDIT:
Got it! Thanks

But when I go to aa.com and try to choose it gives me a "system error"
System Error    
This feature is currently unavailable. Please wait a few moments and try again. If you require immediate assistance:
      •    For help with an existing reservation,
please call Reservations at 1-800-433-7300
      •    For help with a new reservation,
please call AA.com Web Services at 1-800-222-2377 in the US/Canada from 6:00am - 2:00am Central time daily or
0844-499-7300 in the U.K. Mon-Fri from 7:00am-7:00pm or Sat-Sun from 8:30am-5:00pm
      •    For help with an AAdvantage award reservation,
please call the AAdvantage department at 1-800-882-8880

 :-\
« Last Edit: September 02, 2012, 03:36:49 AM by Yellow »

Offline Side incomer

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Re: Problems choosing seats on AA from a BA award booking
« Reply #3 on: September 02, 2012, 03:49:59 AM »
Thanks, I'm on checkmytrip right now and see the reserevation, where do i find out the AA record locator?

EDIT:
Got it! Thanks

But when I go to aa.com and try to choose it gives me a "system error"
System Error    
This feature is currently unavailable. Please wait a few moments and try again. If you require immediate assistance:
      •    For help with an existing reservation,
please call Reservations at 1-800-433-7300
      •    For help with a new reservation,
please call AA.com Web Services at 1-800-222-2377 in the US/Canada from 6:00am - 2:00am Central time daily or
0844-499-7300 in the U.K. Mon-Fri from 7:00am-7:00pm or Sat-Sun from 8:30am-5:00pm
      •    For help with an AAdvantage award reservation,
please call the AAdvantage department at 1-800-882-8880

 :-\

Common error.
try back tomorrow
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Offline Yellow

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Re: Problems choosing seats on AA from a BA award booking
« Reply #4 on: September 03, 2012, 08:48:10 PM »
Common error.
try back tomorrow
I keep trying, and it's still giving me that error. I called and they want to charge me $50 to choose seats on the phone.
Anyone else having this issue?

Offline Yellow

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Re: Problems choosing seats on AA from a BA award booking
« Reply #5 on: September 04, 2012, 05:02:01 PM »
Finally got an explanation- apparently, for whatever reason, if you book an infant then AA does not let you choose seats. Supposedly I have to contact BA and tell them to remove the infant, then get the seats, and then re-add the infant to the reservation.
This is beyond annoying  >:(
Normally I wouldn't care about seating arrangements but in this case, it would be awful with the parents sitting rows apart with an infant
EDIT: just called BA and they never heard of such stupidity (with regards to removing the infant from reservation) and can't help me from their end
« Last Edit: September 04, 2012, 05:29:23 PM by Yellow »

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Re: Problems choosing seats on AA from a BA award booking
« Reply #6 on: September 04, 2012, 05:03:11 PM »
I once heard something about using finnair.com for seat selections....
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Offline Yellow

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Re: Problems choosing seats on AA from a BA award booking
« Reply #7 on: September 04, 2012, 05:04:11 PM »
I once heard something about using finnair.com for seat selections....
Interesting. can you elaborate?
or is there a thread about this?

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Re: Problems choosing seats on AA from a BA award booking
« Reply #8 on: September 07, 2012, 01:26:30 AM »
I keep trying, and it's still giving me that error. I called and they want to charge me $50 to choose seats on the phone.
Anyone else having this issue?
i just had the same prob and i was flying myself no infant

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Re: Problems choosing seats on AA from a BA award booking
« Reply #9 on: September 07, 2012, 05:52:01 PM »
anyone have experience booking a Cathay Pacific flight with Avios?

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Re: Problems choosing seats on AA from a BA award booking
« Reply #10 on: September 07, 2012, 06:02:05 PM »
anyone have experience booking a Cathay Pacific flight with Avios?
Yes.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

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Re: Problems choosing seats on AA from a BA award booking
« Reply #11 on: September 07, 2012, 06:22:25 PM »
Yes.
+1

Log in to to manage my booking on cathay.com and you'll be able to select your seat, meal etc
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Re: Problems choosing seats on AA from a BA award booking
« Reply #12 on: September 07, 2012, 06:35:06 PM »
Interesting. can you elaborate?
or is there a thread about this?

There was def a thread about it, why not search?

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Re: Problems choosing seats on AA from a BA award booking
« Reply #13 on: September 07, 2012, 06:37:02 PM »