Topic Wiki

DD Affiliate Link
Basic Plan - $4.99/month - 250 Queries per month
Premium Plan - $9.99/month - Unlimited Queries per month
Free 5 day trial

Airline Award/Upgrade Classes supported by ExpertFlyer.com
« Last edited by YMW on February 04, 2016, 09:16:35 PM »

Author Topic: ExpertFlyer.com - Master Information and Updates Thread  (Read 63763 times)

Offline Side incomer

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2011
  • Posts: 3509
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Brooklyn
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #160 on: April 11, 2013, 12:43:32 AM »
Good to know.

What do you use? Anything similar?
Sabre and Amadeus
Side income is the most solid income... בדוק ומנוסה

Offline ExpertFlyer Voice

  • Dansdeals Silver Elite
  • **
  • Join Date: Sep 2012
  • Posts: 78
  • Total likes: 4
  • DansDeals.com Hat Tips 0
    • View Profile
    • ExpertFlyer.com
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #161 on: April 11, 2013, 12:54:08 AM »
ITA Matrix shows the following flight:

Indeed, EF also shows the flight:

However, when searching for "O" availability for that flight, TG920 doesn't even appear, let alone appear and say "no" availability.

It does, however, appear on 5/19.

Why?

For the Star Alliance award search airlines a flight may not be shown if there is no award availability in any cabin for the flight. You can still create a Flight Alert for the flight from the results page of the Flight Availability search or via the Create New Flight Alert page.

Please email us the next time you have a question at customercare@expertflyer.com or use the Contact Support link after logging in.

Offline WhyAich

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 2594
  • Total likes: 2
  • DansDeals.com Hat Tips 6
    • View Profile
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #162 on: April 11, 2013, 01:45:18 PM »
ITA wipes out F on alot of SQ flight. no clue why.

They still have a long way to go to be fully accurate... I see their glitches at least 20-30 times a day.
FTFY :)
For great Airfare deals - PLEASE contact me via PM or email: whyaich@gmail.com

Offline Side incomer

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2011
  • Posts: 3509
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Brooklyn
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #163 on: April 11, 2013, 06:53:11 PM »
Side income is the most solid income... בדוק ומנוסה

Offline MEIR613

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2012
  • Posts: 4846
  • Total likes: 5
  • DansDeals.com Hat Tips 7
    • View Profile
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #164 on: April 19, 2013, 12:04:06 AM »
Do I get 2X on SP when purchasing EF?

ETA: I want to know if I should use my SP or SPG
« Last Edit: April 19, 2013, 12:20:07 AM by MEIR613 »

Offline MEIR613

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2012
  • Posts: 4846
  • Total likes: 5
  • DansDeals.com Hat Tips 7
    • View Profile
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #165 on: April 19, 2013, 09:42:23 AM »
Do I get 2X on SP when purchasing EF?

ETA: I want to know if I should use my SP or SPG
BUMP

Offline Moishebatchy

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2011
  • Posts: 7281
  • Total likes: 128
  • DansDeals.com Hat Tips 23
    • View Profile
  • Location: Jerusalem
  • Programs: Arzei Makolet Platinum, Yossi's Makolet Silver, Yesh! Gold, Rav Kav Dirt
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #166 on: April 19, 2013, 09:59:03 AM »
BUMP

Just use your SP. If you see after the first month that you don't get double points, you can always switch then.

Offline AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25484
  • Total likes: 466
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #167 on: April 19, 2013, 10:24:34 AM »
Do I get 2X on SP when purchasing EF?

ETA: I want to know if I should use my SP or SPG

Highly doubtful.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Online shmooz

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2010
  • Posts: 1597
  • Total likes: 34
  • DansDeals.com Hat Tips 4
    • View Profile
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #168 on: April 19, 2013, 10:41:01 AM »
New to expertflyer, interested to get alerts when a UA award becomes available. I can see how to search but there doesnt seem to be a way to set an alert for many possible award flights at one shot, it looks like each flight you are interested in needs its own alert? I asked them but no response yet.

Offline AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25484
  • Total likes: 466
  • DansDeals.com Hat Tips 15
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #169 on: April 19, 2013, 10:42:00 AM »
New to expertflyer, interested to get alerts when a UA award becomes available. I can see how to search but there doesnt seem to be a way to set an alert for many possible award flights at one shot, it looks like each flight you are interested in needs its own alert? I asked them but no response yet.

Correct.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Chaikel

  • Global Moderator
  • Dansdeals Lifetime Presidential Platinum Elite
  • **********
  • Join Date: Jun 2008
  • Posts: 6787
  • Total likes: 87
  • DansDeals.com Hat Tips 20
  • Gender: Male
    • View Profile
  • Programs: LH SEN, SPG Plat, Hyatt Plat, Rav Kav Platinum
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #170 on: April 19, 2013, 10:42:46 AM »
New to expertflyer, interested to get alerts when a UA award becomes available. I can see how to search but there doesnt seem to be a way to set an alert for many possible award flights at one shot, it looks like each flight you are interested in needs its own alert? I asked them but no response yet.
Yes, AFAIK every flight needs its own alert. Seats can have multiple in one alert
Create professional looking itineraries.
Check out eliteitinerary.com

Offline Side incomer

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2011
  • Posts: 3509
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Brooklyn
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #171 on: April 19, 2013, 10:48:53 AM »
Highly doubtful.
+ 1

on my year end summary they are all listed in "other" category, not in "travel", so the answer in no.

On a side note off topic, I saw on my year end summary that all Aeroplan charges are considered "other retaill", and did not earn me 2 x points.

« Last Edit: April 19, 2013, 11:02:37 AM by Side incomer »
Side income is the most solid income... בדוק ומנוסה

Offline Moishebatchy

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2011
  • Posts: 7281
  • Total likes: 128
  • DansDeals.com Hat Tips 23
    • View Profile
  • Location: Jerusalem
  • Programs: Arzei Makolet Platinum, Yossi's Makolet Silver, Yesh! Gold, Rav Kav Dirt
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #172 on: April 19, 2013, 10:52:13 AM »
+ 1

on my year end summary they are all listed in "other" category, not in "travel", so the answer in no.

On a side note off topic, I saw on my year end summary that all Aeroplan charges are considered "other retaill", and did not earn me 2 x points.


PUTPAC and complain.

Offline Side incomer

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2011
  • Posts: 3509
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Brooklyn
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #173 on: April 19, 2013, 10:55:55 AM »
Side income is the most solid income... בדוק ומנוסה

Offline ExpertFlyer Voice

  • Dansdeals Silver Elite
  • **
  • Join Date: Sep 2012
  • Posts: 78
  • Total likes: 4
  • DansDeals.com Hat Tips 0
    • View Profile
    • ExpertFlyer.com
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #174 on: April 19, 2013, 10:59:13 AM »
New to expertflyer, interested to get alerts when a UA award becomes available. I can see how to search but there doesnt seem to be a way to set an alert for many possible award flights at one shot, it looks like each flight you are interested in needs its own alert? I asked them but no response yet.

Each Flight Alert is for a specific flight on a specific day. We haven't seen a support email today regarding this topic, when did you email us?

Online shmooz

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2010
  • Posts: 1597
  • Total likes: 34
  • DansDeals.com Hat Tips 4
    • View Profile
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #175 on: April 19, 2013, 11:11:07 AM »
So in my case I am looking for a return from TLV on a StarA non-stop in business over a span of a few days, so I would set UA two flights, US one flight, and maybe some others that i would want, multiply by the number of days I am looking so its maybe 20 alerts. And if I needed outbound also it would x2. Is there any easier way or website?

Offline MAJ

  • Dansdeals Platinum Elite
  • ****
  • Join Date: May 2012
  • Posts: 454
  • Total likes: 4
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: NY
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #176 on: April 21, 2013, 01:24:47 PM »
So in my case I am looking for a return from TLV on a StarA non-stop in business over a span of a few days, so I would set UA two flights, US one flight, and maybe some others that i would want, multiply by the number of days I am looking so its maybe 20 alerts. And if I needed outbound also it would x2. Is there any easier way or website?
+1 was about to ask a similar question!

Offline Moishebatchy

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2011
  • Posts: 7281
  • Total likes: 128
  • DansDeals.com Hat Tips 23
    • View Profile
  • Location: Jerusalem
  • Programs: Arzei Makolet Platinum, Yossi's Makolet Silver, Yesh! Gold, Rav Kav Dirt
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #177 on: April 21, 2013, 06:54:30 PM »
@EF: you guys should really make some kind of "batch alert" function.

Offline MEIR613

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Aug 2012
  • Posts: 4846
  • Total likes: 5
  • DansDeals.com Hat Tips 7
    • View Profile
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #178 on: April 24, 2013, 10:01:20 AM »
@Expert Flyer Voice

How long does an inquiry take to answer via email?

Offline mclovin

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Mar 2011
  • Posts: 2312
  • Total likes: 6
  • DansDeals.com Hat Tips 0
    • View Profile
Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #179 on: April 28, 2013, 10:35:17 AM »
i see availability on swiss zrh-tlv. it does not show up on united website. does it exist? would i be able to book it on the phone?