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« Last edited by YMW on February 04, 2016, 09:16:35 PM »

Author Topic: ExpertFlyer.com - Master Information and Updates Thread  (Read 31575 times)

Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #90 on: November 29, 2012, 07:54:26 PM »
Expert Flyer is showing a bunch of availability on First flex which is not coming up online. When I call up Emirates they say they eliminated completely the A class which is First Flex. now it's only Z.
Would be extremely disappointing if true. can anyone confirm this?

The mileage calculator still shows 2 levels of redemption for all 3 cabins: http://www.skywards.com/Mileage_Calculator.aspx

Offline Side incomer

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #91 on: November 29, 2012, 09:16:55 PM »
The mileage calculator still shows 2 levels of redemption for all 3 cabins: http://www.skywards.com/Mileage_Calculator.aspx
Check EF DXB-DFW Dec 7-10 shows a bunch on First Award availability, and nothing comes up on emirates.com. 
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Offline Moishebatchy

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #92 on: December 21, 2012, 08:22:14 AM »
See attached screenshot... why does EF insist on showing me 1-stop codeshares, when I specifically select to show only direct/nonstop flights, and to exclude codeshares?!

Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #93 on: December 21, 2012, 09:59:38 AM »
See attached screenshot... why does EF insist on showing me 1-stop codeshares, when I specifically select to show only direct/nonstop flights, and to exclude codeshares?!

That is how LY responded to your search query, we can only suggest the search paramaters to the airline in these cases, they can respond however they want.

Please send all support questions to customercare@expertflyer.com thanks.

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #94 on: December 21, 2012, 10:31:29 AM »
That is how LY responded to your search query, we can only suggest the search paramaters to the airline in these cases, they can respond however they want.

Please send all support questions to customercare@expertflyer.com thanks.
Somehow kayak.com, expedia.com and all big solid search engines know how to filter this, and when choosing direct it wouldn't come up with stops even though "That is how LY responded to your search query".
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Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #95 on: December 21, 2012, 10:35:25 AM »
Somehow kayak.com, expedia.com and all big solid search engines know how to filter this, and when choosing direct it wouldn't come up with stops even though "That is how LY responded to your search query".

That's because they don't do searches like we do, which is why you are using ExpertFlyer to search for this data and not Kayak.  When you specify LY as the only airline, we do a direct connect search with the LY host, bypassing the GDS. Airline hosts tend to do what they want.  If you specify another airline in the search, or no airline at all, you will see the difference.

Offline jmansour

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #96 on: February 12, 2013, 06:32:25 PM »
What is the difference between basic and pro? is it pretty much the capability to do unlimited searchs vs 250 and also to be able to check +-3 days?

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #97 on: February 12, 2013, 06:40:19 PM »
What is the difference between basic and pro? is it pretty much the capability to do unlimited searchs vs 250 and also to be able to check +-3 days?

...and much more. What is included in each plan is on the Learn More page: http://www.expertflyer.com/frequent-flyer-programs

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #98 on: February 12, 2013, 06:42:05 PM »
if im basically interested in booking award searches from jfk to hkg on cx why would I need premium?

Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #99 on: February 12, 2013, 06:52:17 PM »
if im basically interested in booking award searches from jfk to hkg on cx why would I need premium?

Maybe you don't. Premium adds to award searching
-Multi date searching
-Multi class award searching
-Flight Alerts - alert you when an award becomes available that currently isn't
-Award searching from the mobile version of EF

Offline AJK

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #100 on: February 12, 2013, 06:55:45 PM »
Maybe you don't. Premium adds to award searching
-Multi date searching
-Multi class award searching
-Flight Alerts - alert you when an award becomes available that currently isn't
-Award searching from the mobile version of EF

Now would be a good time to let him know that EF does not search CX award availability.
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Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #101 on: February 12, 2013, 06:57:32 PM »
Now would be a good time to let him know that EF does not search CX award availability.

ExpertFlyer supports other oneworld airlines. The list of supported airlines for award searching is listed on our Help page here: http://www.expertflyer.com/sessionlessClassList.do

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #102 on: February 12, 2013, 07:05:35 PM »
ExpertFlyer supports other oneworld airlines. The list of supported airlines for award searching is listed on our Help page here: http://www.expertflyer.com/sessionlessClassList.do

That may be, but OP would be rather disappointed if, after purchasing the premium EF product, it did not accomplish the only task for which he sought it out--especially so after the EF rep neglected to mention it.

#justsayin
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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #103 on: February 12, 2013, 07:06:45 PM »
That may be, but OP would be rather disappointed if, after purchasing the premium EF product, it did not accomplish the only task for which he sought it out--especially so after the EF rep neglected to mention it.

As noted on the home page, there is a 5-day free trial of the Premium service so anyone can figure out of ExpertFlyer will work for them. No purchase required.

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #104 on: February 12, 2013, 07:09:31 PM »
As noted on the home page, there is a 5-day free trial of the Premium service so anyone can figure out of ExpertFlyer will work for them. No purchase required.

Again, that may be, but it would save him, and perhaps others, some time if you were simply forthright about it.
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