ExpertFlyer.com - Master Information and Updates Thread

[ExpertFlyer Voice]

Expert Flyer is showing a bunch of availability on First flex which is not coming up online. When I call up Emirates they say they eliminated completely the A class which is First Flex. now it's only Z.
Would be extremely disappointing if true. can anyone confirm this?

The mileage calculator still shows 2 levels of redemption for all 3 cabins: http://www.skywards.com/Mileage_Calculator.aspx

[Side incomer]

The mileage calculator still shows 2 levels of redemption for all 3 cabins: http://www.skywards.com/Mileage_Calculator.aspx

Check EF DXB-DFW Dec 7-10 shows a bunch on First Award availability, and nothing comes up on emirates.com. 

[Moishebatchy]

See attached screenshot... why does EF insist on showing me 1-stop codeshares, when I specifically select to show only direct/nonstop flights, and to exclude codeshares?!

[ExpertFlyer Voice]

See attached screenshot... why does EF insist on showing me 1-stop codeshares, when I specifically select to show only direct/nonstop flights, and to exclude codeshares?!

That is how LY responded to your search query, we can only suggest the search paramaters to the airline in these cases, they can respond however they want.

Please send all support questions to customercare@expertflyer.com thanks.

[Side incomer]

That is how LY responded to your search query, we can only suggest the search paramaters to the airline in these cases, they can respond however they want.

Please send all support questions to customercare@expertflyer.com thanks.

Somehow kayak.com, expedia.com and all big solid search engines know how to filter this, and when choosing direct it wouldn't come up with stops even though "That is how LY responded to your search query".

[ExpertFlyer Voice]

Somehow kayak.com, expedia.com and all big solid search engines know how to filter this, and when choosing direct it wouldn't come up with stops even though "That is how LY responded to your search query".

That's because they don't do searches like we do, which is why you are using ExpertFlyer to search for this data and not Kayak.  When you specify LY as the only airline, we do a direct connect search with the LY host, bypassing the GDS. Airline hosts tend to do what they want.  If you specify another airline in the search, or no airline at all, you will see the difference.

[jmansour]

What is the difference between basic and pro? is it pretty much the capability to do unlimited searchs vs 250 and also to be able to check +-3 days?

[ExpertFlyer Voice]

What is the difference between basic and pro? is it pretty much the capability to do unlimited searchs vs 250 and also to be able to check +-3 days?

...and much more. What is included in each plan is on the Learn More page: http://www.expertflyer.com/frequent-flyer-programs

[jmansour]

if im basically interested in booking award searches from jfk to hkg on cx why would I need premium?

[ExpertFlyer Voice]

if im basically interested in booking award searches from jfk to hkg on cx why would I need premium?

Maybe you don't. Premium adds to award searching
-Multi date searching
-Multi class award searching
-Flight Alerts - alert you when an award becomes available that currently isn't
-Award searching from the mobile version of EF

[AJK]

Maybe you don't. Premium adds to award searching
-Multi date searching
-Multi class award searching
-Flight Alerts - alert you when an award becomes available that currently isn't
-Award searching from the mobile version of EF

Now would be a good time to let him know that EF does not search CX award availability.

[ExpertFlyer Voice]

Now would be a good time to let him know that EF does not search CX award availability.

ExpertFlyer supports other oneworld airlines. The list of supported airlines for award searching is listed on our Help page here: http://www.expertflyer.com/sessionlessClassList.do

[AJK]

ExpertFlyer supports other oneworld airlines. The list of supported airlines for award searching is listed on our Help page here: http://www.expertflyer.com/sessionlessClassList.do

That may be, but OP would be rather disappointed if, after purchasing the premium EF product, it did not accomplish the only task for which he sought it out--especially so after the EF rep neglected to mention it.

#justsayin

[ExpertFlyer Voice]

That may be, but OP would be rather disappointed if, after purchasing the premium EF product, it did not accomplish the only task for which he sought it out--especially so after the EF rep neglected to mention it.

As noted on the home page, there is a 5-day free trial of the Premium service so anyone can figure out of ExpertFlyer will work for them. No purchase required.

[AJK]

As noted on the home page, there is a 5-day free trial of the Premium service so anyone can figure out of ExpertFlyer will work for them. No purchase required.

Again, that may be, but it would save him, and perhaps others, some time if you were simply forthright about it.