Author Topic: ExpertFlyer.com - Master Information and Updates Thread (Read 97392 times)

ExpertFlyer Voice · « **Reply #380 on:** September 30, 2017, 09:35:40 PM »

Quote from: nobiggy on September 30, 2017, 09:11:18 PM

My question is why is EF even worse than DL?

We show the same published data DL does, it's not "worse". If you want to give us a specific example, please email us directly.

nobiggy · « **Reply #381 on:** October 01, 2017, 03:19:48 PM »

Quote from: ExpertFlyer Voice on September 30, 2017, 09:35:40 PM

We show the same published data DL does, it's not "worse". If you want to give us a specific example, please email us directly.

Why don't you change it to show what AF shows? This way it would be more accurate.

ExpertFlyer Voice · « **Reply #382 on:** October 01, 2017, 03:24:56 PM »

Quote from: nobiggy on October 01, 2017, 03:19:48 PM

Why don't you change it to show what AF shows? This way it would be more accurate.

Because we don't scrape data from the Air France website.

TAVI · « **Reply #383 on:** November 08, 2017, 07:58:17 PM »

Is the Ethiopian award availability displayed on EF only available to their own FF members?
i.e. I'm seeing ton of availability on EF, but can't confirm on ANA or Aeroplan.

ExpertFlyer Voice · « **Reply #384 on:** November 08, 2017, 09:32:05 PM »

Quote from: TAVI on November 08, 2017, 07:58:17 PM

Is the Ethiopian award availability displayed on EF only available to their own FF members?
i.e. I'm seeing ton of availability on EF, but can't confirm on ANA or Aeroplan.

Yes it is partner inventory and will match what you see on ANA and AE. Please email us your specific example if you need further help.

TAVI · « **Reply #385 on:** November 09, 2017, 08:22:08 AM »

Quote from: ExpertFlyer Voice on November 08, 2017, 09:32:05 PM

Yes it is partner inventory and will match what you see on ANA and AE. Please email us your specific example if you need further help.

Thanks. PMed you some specific dates, as there seems to be an issue with the info showing up on EF then.
appreciate the prompt response.

ExpertFlyer Voice · « **Reply #386 on:** November 09, 2017, 08:59:41 AM »

Quote from: TAVI on November 09, 2017, 08:22:08 AM

Thanks. PMed you some specific dates, as there seems to be an issue with the info showing up on EF then.
appreciate the prompt response.

We need to look at you account, please email us directly at customercare@expertflyer.com

TAVI · « **Reply #387 on:** November 09, 2017, 09:37:32 AM »

Thanks, submitted the info via the contact / help function on the EF website.

ExpertFlyer Voice · « **Reply #388 on:** November 09, 2017, 10:52:36 AM »

Quote from: TAVI on November 09, 2017, 09:37:32 AM

Thanks, submitted the info via the contact / help function on the EF website.

For the benefit of the thread... The issue was that ET's data is in flux. Even on the ANA award search, if you just hit Refresh you get a different answer for the same search. We've seen this happen before when the airline host system and the reservation systems aren't communicating properly.

shmooz · « **Reply #389 on:** June 12, 2018, 02:33:29 PM »

For UA states

United Airlines (UA) I Saver award: Business cabin on 3 cabin flights, First class on domestic 2 cabin flights

So will not find anything on the EWR-TLV route I guess

Why only 3 cabin?

ExpertFlyer Voice · « **Reply #390 on:** June 12, 2018, 10:07:27 PM »

Quote from: shmooz on June 12, 2018, 02:33:29 PM

For UA states

United Airlines (UA) I Saver award: Business cabin on 3 cabin flights, First class on domestic 2 cabin flights

So will not find anything on the EWR-TLV route I guess

Why only 3 cabin?

What do you mean? I class is for Business on 3 cabin flights and O is First on 3 cabin flights. For 2 cabin domestic flights I class is the award class for the "First" cabin.

If you have further questions, please email us directly at customercare@expertflyer.com

shmooz · « **Reply #391 on:** June 12, 2018, 10:50:00 PM »

What about on two cabin international flights, that have economy and business?

ExpertFlyer Voice · « **Reply #392 on:** June 12, 2018, 10:52:41 PM »

Quote from: shmooz on June 12, 2018, 10:50:00 PM

What about on two cabin international flights, that have economy and business?

Still I class, Business is always I class.

Dan · « **Reply #393 on:** June 12, 2018, 11:55:51 PM »

Will UA R, IN, and XN class ever return?
I'd pay double for a subscription that included that.

shauly · « **Reply #394 on:** June 13, 2018, 01:04:13 AM »

Quote from: Dan on June 12, 2018, 11:55:51 PM

Will UA R, IN, and XN class ever return?
I'd pay double for a subscription that included that.

+1000

GAM Z. · « **Reply #395 on:** July 11, 2018, 02:10:07 AM »

Quote from: Dan on June 12, 2018, 11:55:51 PM

Will UA R, IN, and XN class ever return?
I'd pay double for a subscription that included that.

Has ExpertFlyer responded to you?

nafnaf12 · « **Reply #396 on:** July 11, 2018, 03:15:07 AM »

Quote from: Dan on June 12, 2018, 11:55:51 PM

Will UA R, IN, and XN class ever return?
I'd pay double for a subscription that included that.

+1.
for XN. you (GS) can use T class

ah giten · « **Reply #397 on:** July 11, 2018, 03:32:19 AM »

Quote from: Dan on June 12, 2018, 11:55:51 PM

I'd pay double for a subscription that included that.

nah! too good to be true

miles · « **Reply #398 on:** July 12, 2018, 10:19:49 AM »

EF showing CZ available but DL dosent have it and FB say they dont have it

zagguru · « **Reply #399 on:** August 01, 2018, 10:04:52 PM »

Is Experflyer down for Delta? I am not showing any availability at all for any destination or dates. For example. JFK-SFO has wide open saver in December as shown on Virgin Atlantic, but EF comes back with 0 results

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Author Topic: ExpertFlyer.com - Master Information and Updates Thread (Read 97392 times)