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Airline Award/Upgrade Classes supported by ExpertFlyer.com
« Last edited by YMW on February 04, 2016, 09:16:35 PM »

Author Topic: ExpertFlyer.com - Master Information and Updates Thread  (Read 40240 times)

Offline shmooz

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #375 on: September 28, 2017, 09:05:16 AM »
are there any free alternatives out there to be notified of seat availability?

Ef more or less is not free anymore, can only do a couple searches before being blocked.

Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #376 on: September 28, 2017, 11:28:56 AM »
are there any free alternatives out there to be notified of seat availability?

Ef more or less is not free anymore, can only do a couple searches before being blocked.

You can do more than a couple on the Free account, the count resets every 24 hours. Also if your goal is to setup a Seat Alert, you only need 1 seat map search to set that up. If you need help with a specific flight please email us directly at customercare@

Offline nobiggy

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #377 on: September 29, 2017, 11:01:42 AM »
I always seem to be getting Phantom availability when searching MU business award and then trying to book with Delta.
Is Delta not able to book but it's there?

Offline oiseli48

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #378 on: September 30, 2017, 08:56:35 PM »
I always seem to be getting Phantom availability when searching MU business award and then trying to book with Delta.
Is Delta not able to book but it's there?

MU shows lots of phantom on delta.

Try checking on AF, if it's there bigger chance it's real


Offline nobiggy

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #379 on: September 30, 2017, 09:11:18 PM »
MU shows lots of phantom on delta.

Try checking on AF, if it's there bigger chance it's real

That I know, I know AF always is correct.

My question is why is EF even worse than DL?

Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #380 on: September 30, 2017, 09:35:40 PM »
My question is why is EF even worse than DL?

We show the same published data DL does, it's not "worse". If you want to give us a specific example, please email us directly.

Offline nobiggy

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #381 on: October 01, 2017, 03:19:48 PM »
We show the same published data DL does, it's not "worse". If you want to give us a specific example, please email us directly.

Why don't you change it to show what AF shows? This way it would be more accurate.

Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #382 on: October 01, 2017, 03:24:56 PM »
Why don't you change it to show what AF shows? This way it would be more accurate.

Because we don't scrape data from the Air France website.

Offline TAVI

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #383 on: November 08, 2017, 07:58:17 PM »
Is the Ethiopian award availability displayed on EF only available to their own FF members?
i.e. I'm seeing ton of availability on EF, but can't confirm on ANA or Aeroplan.

Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #384 on: November 08, 2017, 09:32:05 PM »
Is the Ethiopian award availability displayed on EF only available to their own FF members?
i.e. I'm seeing ton of availability on EF, but can't confirm on ANA or Aeroplan.

Yes it is partner inventory and will match what you see on ANA and AE. Please email us your specific example if you need further help.

Offline TAVI

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #385 on: November 09, 2017, 08:22:08 AM »
Yes it is partner inventory and will match what you see on ANA and AE. Please email us your specific example if you need further help.

Thanks. PMed you some specific dates, as there seems to be an issue with the info showing up on EF then.
appreciate the prompt response. 

Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #386 on: November 09, 2017, 08:59:41 AM »
Thanks. PMed you some specific dates, as there seems to be an issue with the info showing up on EF then.
appreciate the prompt response.

We need to look at you account, please email us directly at customercare@expertflyer.com

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #387 on: November 09, 2017, 09:37:32 AM »
Thanks, submitted the info via the contact / help function on the EF website.

Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #388 on: November 09, 2017, 10:52:36 AM »
Thanks, submitted the info via the contact / help function on the EF website.

For the benefit of the thread... The issue was that ET's data is in flux. Even on the ANA award search, if you just hit Refresh you get a different answer for the same search. We've seen this happen before when the airline host system and the reservation systems aren't communicating properly.

Offline shmooz

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #389 on: June 12, 2018, 02:33:29 PM »
For UA states

United Airlines (UA)   I   Saver award: Business cabin on 3 cabin flights, First class on domestic 2 cabin flights

So will not find anything on the EWR-TLV route I guess

Why only 3 cabin?