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Airline Award/Upgrade Classes supported by ExpertFlyer.com
« Last edited by YMW on February 04, 2016, 09:16:35 PM »

Author Topic: ExpertFlyer.com - Master Information and Updates Thread  (Read 96545 times)

Offline Dan

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #420 on: August 09, 2019, 12:27:54 PM »
@ExpertFlyer Voice I hav the Premium service, and I was wondering how you can see the amount of seats available (award) on the flights.
You can't for LY as they pulled the data from GDS.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline bachhere

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #421 on: August 09, 2019, 12:54:40 PM »
You can't for LY as they pulled the data from GDS.

I checked EWR-LAS as well, and it doesn't list how may seats.
Am I supposed to click on some option??

Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #422 on: August 09, 2019, 01:47:51 PM »
@ExpertFlyer Voice I hav the Premium service, and I was wondering how you can see the amount of seats available (award) on the flights.

Via the Award & Upgrade search tool.

You can't for LY as they pulled the data from GDS.

Yes you still can, EF now gets LY award inventory from other sources.

Offline Dan

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #423 on: August 09, 2019, 01:55:30 PM »
Yes you still can, EF now gets LY award inventory from other sources.
Yes, you're scraping QF and therefore no longer display how many award seats are available, which is the question I was responding to.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #424 on: August 09, 2019, 02:07:49 PM »
Yes, you're scraping QF and therefore no longer display how many award seats are available, which is the question I was responding to.

You can determine the number by doing several searches at different Quantities to see where the Yes/No break happens. Don't give up so easily.  :)

Offline KSMH

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #425 on: August 09, 2019, 02:46:30 PM »
I got that already.
Can you add an arrow or a "next seven days" option at the results page instead of having to "refine search" .
Can u reply to this?
Always praying for delayed baggage.

Offline GAM Z.

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #426 on: August 09, 2019, 03:08:02 PM »
Yes, you're scraping QF and therefore no longer display how many award seats are available, which is the question I was responding to.
Do they show all availability of only what is shown on the QF website?

Offline Dan

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #427 on: August 09, 2019, 03:10:50 PM »
Do they show all availability of only what is shown on the QF website?
scraping QF
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #428 on: August 09, 2019, 03:11:01 PM »
Can u reply to this?

We don't announce any future improvements before they may happen.

Offline Dan

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #429 on: August 09, 2019, 03:11:59 PM »
You can determine the number by doing several searches at different Quantities to see where the Yes/No break happens. Don't give up so easily.  :)
There's no value add in this service. Figuring out the seats, even if takes longer, would make me want to renew.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #430 on: August 09, 2019, 03:15:28 PM »
There's no value add in this service. Figuring out the seats, even if takes longer, would make me want to renew.

Other customers still enjoy our Flight Alerts service (which alerts to to when award inventory may become available that isn't currently available) as well as all the other airlines supported across Awards & Upgrades and the rest of the full suite of search/alerting features that ExpertFlyer has to offer. Thanks for your feedback.

Offline yandmk

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #431 on: October 27, 2019, 05:22:30 PM »
@ExpertFlyer Voice
There's a bug (a few weeks already) on LY seatmap for the 777, that it shows row 21 seats available, despite it being blocked for non-elites and discounted economy tickets.
When trying to set up seat alerts for aisle/window, it won't allow if any of those blocked seats are vacant.

Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #432 on: October 27, 2019, 05:28:12 PM »
@ExpertFlyer Voice
There's a bug (a few weeks already) on LY seatmap for the 777, that it shows row 21 seats available, despite it being blocked for non-elites and discounted economy tickets.
When trying to set up seat alerts for aisle/window, it won't allow if any of those blocked seats are vacant.

Please email customercare with a specific flight example, thanks.

Offline yandmk

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #433 on: October 27, 2019, 05:30:25 PM »
Please email customercare with a specific flight example, thanks.
What's the email address please?

Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #434 on: October 27, 2019, 05:39:28 PM »
What's the email address please?

customercare@expertflyer.com

Offline zagguru

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #435 on: January 28, 2020, 11:53:08 AM »
Anyone else having a problem searching for LY on Expertflyer?

Offline zagguru

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #436 on: May 22, 2020, 09:32:18 AM »
Is EF down for searching DL and LY?

Offline bmw

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #437 on: June 08, 2020, 02:27:01 PM »
is there on the website i can stop auto renew ?

Offline lubaby

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #438 on: June 08, 2020, 05:57:18 PM »
is there on the website i can stop auto renew ?
My Account > My Account > Cancel Future Renewals

Offline KSMH

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #439 on: October 19, 2020, 11:52:37 AM »
Finally!! an updated site in beta   https://beta.expertflyer.com/
Always praying for delayed baggage.