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Airline Award/Upgrade Classes supported by ExpertFlyer.com
« Last edited by YMW on February 04, 2016, 09:16:35 PM »

Author Topic: ExpertFlyer.com - Master Information and Updates Thread  (Read 96551 times)

Offline ExpertFlyer Voice

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ExpertFlyer.com - Master Information and Updates Thread
« on: September 10, 2012, 12:31:49 PM »
Welcome to the master ExpertFlyer.com Information and Updates thread.  Here we hope to provide a central place for questions, updates, general knowledge & best practices for DDF users that are also ExpertFlyer subscribers. 

As always, please first email customercare@expertflyer.com with any ExpertFlyer support questions as that is always the fastest way to receive help with using your ExpertFlyer membership.

Want to find out more about ExpertFlyer:
New to ExpertFlyer?  Bookmark this page
Or check out these links:

Airlines Supported by ExpertFlyer:
  • Just about all airlines that participate in the global airline reservation systems support Flight Availability, Flight Status, Flight Details and Fare Information
  • For the listing of airlines that we have Award and Upgrade availability data for, click here.
  • For the listing of airlines that we can show Seat Maps for, click here.
To receive more information about ExpertFlyer and the travel industry:
Follow the ExpertFlyer Blog
Follow ExpertFlyer on Twitter

Thank you for your support,
-EFV
« Last Edit: September 10, 2012, 01:53:59 PM by ExpertFlyer Voice »

Offline SuperFlyer

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #1 on: September 10, 2012, 01:39:41 PM »
Welcome to DDF.

I'm paying the past few years for your program, although I'm really frustrated by the very selection of airlines supported for awards.

I was hoping for that to improve, but if it did, its way way to slow.

Please, please fix that !

Thanks a lot.

Offline Bp

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #2 on: September 10, 2012, 01:49:10 PM »
Welcome to the master ExpertFlyer.com Information and Updates thread.  Here we hope to provide a central place for questions, updates, general knowledge & best practices for FlyerTalk users that are also ExpertFlyer subscribers. 
Welcome aboard DDF!!

Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #3 on: September 10, 2012, 01:49:51 PM »
Welcome to DDF.

I'm paying the past few years for your program, although I'm really frustrated by the very selection of airlines supported for awards.

I was hoping for that to improve, but if it did, its way way to slow.

Please, please fix that !

Thanks a lot.

Thank you for your support SuperFlyer. We have consistently been adding award airlines since our launch 8 years ago, however this is largely governed by the airlines themselves so you should express to them your desire for them to have their award inventory in ExpertFlyer.

We do however have many exclusive features, such as Flight and Seat Alerts, as well as more depth in award and upgrade inventor for the airlines we do support (AA and DL upgrades for example) that are not available elsewhere.


Welcome aboard DDF!!

Thank you!

Offline Moishebatchy

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #4 on: September 10, 2012, 01:52:19 PM »
Thank you!

I think you missed his point... Your OP says FlyerTalk. ;D

Offline PlatinumGuy

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #5 on: September 10, 2012, 01:54:02 PM »
Welcome!

Why the cumbersome need to search awards one airline at a time?
״וזה כלל גדול: שישנא אדם כל דבר שקר. וכל מה שיוסיף שנאה לדרכי השקר – יוסיף אהבה לתורה.״ - אורחות צדיקים

Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #6 on: September 10, 2012, 01:54:53 PM »
I think you missed his point... Your OP says FlyerTalk. ;D

I understood and fixed the post. Sorry about that  ;D

Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #7 on: September 10, 2012, 02:00:21 PM »
Welcome!

Why the cumbersome need to search awards one airline at a time?

Most airlines have different award/upgrade classes with the same code having different meanings for different airlines. It allows us to offer robust searching for 1 airline instead of attempting a generic dumbed down search for multiple airlines.

You may also use various airline websites (UA/AC/ANA/QF/BA/AF/M&M) that have alliance search options if you feel that better fits your needs.

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #8 on: September 10, 2012, 02:21:24 PM »
Welcome ExpertFlyer to the DDF community.
There is now also a DDF link to help support this site if you would like to signup for a membership to search for awards and upgrades (and be alerted of awards opening up!) on all of the airlines offered by EF:
http://www.dansdeals.com/go/expertflyer/
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #9 on: September 11, 2012, 06:15:31 AM »
KVS has bucket based EY award search (ala United of last week). Any plans to add this to EF?
Create professional looking itineraries.
Check out eliteitinerary.com

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #10 on: September 11, 2012, 08:24:17 AM »
Most airlines have different award/upgrade classes with the same code having different meanings for different airlines. It allows us to offer robust searching for 1 airline instead of attempting a generic dumbed down search for multiple airlines.

You may also use various airline websites (UA/AC/ANA/QF/BA/AF/M&M) that have alliance search options if you feel that better fits your needs.
I would find it more helpful if you would allow searching and viewing all available award classes for a few airlines at once. I would pay considerably more for such an option.
״וזה כלל גדול: שישנא אדם כל דבר שקר. וכל מה שיוסיף שנאה לדרכי השקר – יוסיף אהבה לתורה.״ - אורחות צדיקים

Offline Moishebatchy

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #11 on: September 11, 2012, 08:39:59 AM »
I would find it more helpful if you would allow searching and viewing all available award classes for a few airlines at once

+1

I would pay considerably more for such an option.

-1

Offline Yeki89

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #12 on: September 11, 2012, 09:27:52 AM »
@OP Thanks for joining!

Offline SuperFlyer

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #13 on: September 11, 2012, 09:37:34 AM »
I repeat, pls pls add more airlines !

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #14 on: September 11, 2012, 10:59:58 AM »
You may also use various airline websites (UA/AC/ANA/QF/BA/AF/M&M) that have alliance search options if you feel that better fits your needs.

Very nice of you to give us advise, but for your notice most people here (including myself, paying for your service a few years) know how to search on airlines websites, and don't need your advise on searching airlines websites. they expect Expert Flyer to have that + a lot more.
Would be very nice to see expertflyer.com expanding
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Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #15 on: September 11, 2012, 11:05:19 AM »
Very nice of you to give us advise, but for your notice most people here (including myself, paying for your service a few years) know how to search on airlines websites, and don't need your advise on searching airlines websites. they expect Expert Flyer to have that + a lot more.
Would be very nice to see expertflyer.com expanding

Then you know that ExpertFlyer gets its data primarily thru direct GDS access which has pros and cons. The Pro is it allows us to offer a web based service with unique features such as alerting. The con is that not all airlines publish award availability in the GDS. At that point it is up to the airlines to work with us on adding the data.  So instead of just asking us for more airlines, which we already know you want, please reach out to the airlines themselves and let them know why you want EF to have their award data. Thanks!

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #16 on: September 19, 2012, 06:28:11 AM »
UA ON availability back on EF
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Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #17 on: September 19, 2012, 11:51:37 AM »
UA ON availability back on EF

As well as R upgrades, with awards coming soon.

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #18 on: September 19, 2012, 01:05:00 PM »
seams like FB is showing Saver availability with 0(O) seats,  DL doesn't see it either,
any explanation?




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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #19 on: September 19, 2012, 01:08:56 PM »
Skyteam blocking :P
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.