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Airline Award/Upgrade Classes supported by ExpertFlyer.com
« Last edited by YMW on February 04, 2016, 09:16:35 PM »

Author Topic: ExpertFlyer.com - Master Information and Updates Thread  (Read 63504 times)

Offline Side incomer

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #80 on: November 28, 2012, 02:01:20 PM »
LX is M&M avail
Yup sorry. LX was there before thay added the *A, so obviously it is. but LH is still not.
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Offline ExpertFlyer Voice

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #81 on: November 28, 2012, 05:24:06 PM »
Would it be possible to indicate which searches are alliance and which are airline searches. There is only 1 option for LX, and it's not clear if it's MM avail or *a. In addion is SQ/LH etc, *a avail or own avail (I know the answer, but it should be indicated)

Maybe a star next to the name or something

At the top of the Award & Upgrade results page for LH and LX it clearly notes which it is (partner availability for LH and M&M availability for LX). You can also see LX partner inventory by selecting "Star Alliance" as the airline.

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #82 on: November 28, 2012, 05:49:13 PM »
Emirates business changed from i class to o class. Expert is still searching for i, thats why info is not correct

Can you correct this

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #83 on: November 28, 2012, 10:04:22 PM »
Emirates business changed from i class to o class. Expert is still searching for i, thats why info is not correct

Can you correct this
I screwed up with this one badly twice in the last few days. couldn't figure out what's going on.
Thanks for clarifying...
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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #84 on: November 29, 2012, 02:06:48 AM »
Me2

I am quite surprised a programm like expertflyer doesnt react faster, its been almost 3 weeks already!

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #85 on: November 29, 2012, 11:40:35 AM »
Emirates business changed from i class to C class. Expert is still searching for i, thats why info is not correct

Can you correct this
FTFY
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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #86 on: November 29, 2012, 01:47:52 PM »
Emirates business changed from i class to o class. Expert is still searching for i, thats why info is not correct

Can you correct this

Emirates recently changed the Business Flex award from I to O class, the Business Saver Award is still D class, make sure you are using the correct one in your search.  We have updated ExpertFlyer to reflect the change.  In the future if you find a change before we do, please send us an email.

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #87 on: November 29, 2012, 01:57:25 PM »
Emirates recently changed the Business Flex award from I to O class, the Business Saver Award is still D class, make sure you are using the correct one in your search.  We have updated ExpertFlyer to reflect the change.  In the future if you find a change before we do, please send us an email.
Are you sure about this?
3 reps I spoke to today said it's changed to C. While other 2 are saying to O.
Any clarification?
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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #88 on: November 29, 2012, 02:05:34 PM »
Are you sure about this?
3 reps I spoke to today said it's changed to C. While other 2 are saying to O.
Any clarification?
It's O class. C is a full fare business class

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #89 on: November 29, 2012, 02:43:50 PM »
Expert Flyer is showing a bunch of availability on First flex which is not coming up online. When I call up Emirates they say they eliminated completely the A class which is First Flex. now it's only Z.
Would be extremely disappointing if true. can anyone confirm this?
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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #90 on: November 29, 2012, 07:54:26 PM »
Expert Flyer is showing a bunch of availability on First flex which is not coming up online. When I call up Emirates they say they eliminated completely the A class which is First Flex. now it's only Z.
Would be extremely disappointing if true. can anyone confirm this?

The mileage calculator still shows 2 levels of redemption for all 3 cabins: http://www.skywards.com/Mileage_Calculator.aspx

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #91 on: November 29, 2012, 09:16:55 PM »
The mileage calculator still shows 2 levels of redemption for all 3 cabins: http://www.skywards.com/Mileage_Calculator.aspx
Check EF DXB-DFW Dec 7-10 shows a bunch on First Award availability, and nothing comes up on emirates.com. 
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Offline Moishebatchy

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #92 on: December 21, 2012, 08:22:14 AM »
See attached screenshot... why does EF insist on showing me 1-stop codeshares, when I specifically select to show only direct/nonstop flights, and to exclude codeshares?!

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #93 on: December 21, 2012, 09:59:38 AM »
See attached screenshot... why does EF insist on showing me 1-stop codeshares, when I specifically select to show only direct/nonstop flights, and to exclude codeshares?!

That is how LY responded to your search query, we can only suggest the search paramaters to the airline in these cases, they can respond however they want.

Please send all support questions to customercare@expertflyer.com thanks.

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #94 on: December 21, 2012, 10:31:29 AM »
That is how LY responded to your search query, we can only suggest the search paramaters to the airline in these cases, they can respond however they want.

Please send all support questions to customercare@expertflyer.com thanks.
Somehow kayak.com, expedia.com and all big solid search engines know how to filter this, and when choosing direct it wouldn't come up with stops even though "That is how LY responded to your search query".
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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #95 on: December 21, 2012, 10:35:25 AM »
Somehow kayak.com, expedia.com and all big solid search engines know how to filter this, and when choosing direct it wouldn't come up with stops even though "That is how LY responded to your search query".

That's because they don't do searches like we do, which is why you are using ExpertFlyer to search for this data and not Kayak.  When you specify LY as the only airline, we do a direct connect search with the LY host, bypassing the GDS. Airline hosts tend to do what they want.  If you specify another airline in the search, or no airline at all, you will see the difference.

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #96 on: February 12, 2013, 06:32:25 PM »
What is the difference between basic and pro? is it pretty much the capability to do unlimited searchs vs 250 and also to be able to check +-3 days?

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #97 on: February 12, 2013, 06:40:19 PM »
What is the difference between basic and pro? is it pretty much the capability to do unlimited searchs vs 250 and also to be able to check +-3 days?

...and much more. What is included in each plan is on the Learn More page: http://www.expertflyer.com/frequent-flyer-programs

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #98 on: February 12, 2013, 06:42:05 PM »
if im basically interested in booking award searches from jfk to hkg on cx why would I need premium?

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Re: ExpertFlyer.com - Master Information and Updates Thread
« Reply #99 on: February 12, 2013, 06:52:17 PM »
if im basically interested in booking award searches from jfk to hkg on cx why would I need premium?

Maybe you don't. Premium adds to award searching
-Multi date searching
-Multi class award searching
-Flight Alerts - alert you when an award becomes available that currently isn't
-Award searching from the mobile version of EF