ExpertFlyer.com - Master Information and Updates Thread

[Cbs]

M&M gives more availability to LX F for their own members. Most probably to LX J and not sure about Y.

@SI, you can bring proof from ANA and AC, but wouldn't M&M have more availability for LOT then UA and everyone else? CMIIAW.

it was pretty interesting. i saw 2 seats in O on LX with M&M. i booked them and the second i booked it 3 seats opened in I. i ended up canceling it and rebooking it .
is that a normal thing?

[MEIR613]

In case anybody is still not convinced that *A award availability on EF is scraped off united.com. Try searching LOT and see what they give you.

Lot is not showing on United.con for the last while, and so doesn't EF show them, while ANA, Miles & More, Aeroplan do show them.

+1

Just had this.

I was searching UA and EF and nothing doing.

Finally called UA and checked Aeroplan and found availability, which the agent was able to ticket.

[Moishebatchy]

Whiskey. Tango. Foxtrot?!?!

Dear Moishe,

As a user of United Airlines (UA) award & upgrade inventory on ExpertFlyer, we want you to know about a recent development between ExpertFlyer and United.

UA has told us that ExpertFlyer can no longer access UA's upgrade or elite award inventory. It is our understanding that this is a universal policy at UA regarding access to this data.

ExpertFlyer and UA continue to have an ongoing good faith dialogue that we hope will result in the future re-establishment of this information on ExpertFlyer. However, we have no choice but to honor their policy at this time. As such, any pending Flight Alerts or searches for this information will no longer be processed after this Thursday, October 31st. We regret that we must take this action and any inconvenience it causes you.

We know how much you appreciate ExpertFlyer’s ease of use and visibility of this information to heighten your UA experience. You have told us in the past how much it enhances your relationship with UA and adds value to your travel and loyalty to UA and their frequent flyer program. Should you have any questions or wish to voice any concerns to either us or UA we can be reached at the following links or through any other means with which you may be familiar:

ExpertFlyer:
customercare@expertflyer.com (or reply to this email)

UA Customer Care:
http://www.united.com/web/en-US/content/Contact/customer/default.aspx

UA Frequent Flyer Program:
http://www.united.com/web/en-US/content/Contact/mileageplus/AccountInfo.aspx

Thank you for your continued support of ExpertFlyer.
-The ExpertFlyer.com Team

[moish]

Whiskey. Tango. Foxtrot?!?!

thats terrible

[PETERP]

thats terrible

WTF ?

[AJK]

thats terrible

+1, there goes a huge chunk of functionality.

[shmooz]

is there any other way to get alerts for ua award flights? is the only option to check ua manually?

[jaywhy]

I'm getting AF results with EF that I can't duplicate on AF or DL.
This happened to me last week as well. Never had this problem before.

[Side incomer]

I'm getting AF results with EF that I can't duplicate on AF or DL.
This happened to me last week as well. Never had this problem before.

EF is telling you that only the first leg is available, hence why you can't find it anywhere...
If you'd search SGN-CDG you'll find it on both DL and AF.

[jaywhy]

EF is telling you that only the first leg is available, hence why you can't find it anywhere...
If you'd search SGN-CDG you'll find it on both DL and AF.

That makes a lot of sense, though why does it sometimes show a 0 instead of a blank space?

[ExpertFlyer Voice]

That makes a lot of sense, though why does it sometimes show a 0 instead of a blank space?

Because not every award/upgrade class is returned for all segments. AF in particular won't return an award class code for a segment if it's zero.

[Yaalili]

Could somebody tell me what is the award fare bucket code on G3 (Gol)? Thanks.

[ExpertFlyer Voice]

Could somebody tell me what is the award fare bucket code on G3 (Gol)? Thanks.

The supported Award & Upgrade classes for ExpertFlyer are listed here: http://www.expertflyer.com/sessionlessClassList.do

[Yaalili]

The supported Award & Upgrade classes for ExpertFlyer are listed here: http://www.expertflyer.com/sessionlessClassList.do

Thanks. Now will have to try to get delta agent to book it

[jaywhy]

That makes a lot of sense, though why does it sometimes show a 0 instead of a blank space?

This is what I'm talking about.
Why does one result show up with a 0, while the other shows blank space?

[ExpertFlyer Voice]

This is what I'm talking about.
Why does one result show up with a 0, while the other shows blank space?

Because not every award/upgrade class is returned for all segments.

[MEIR613]

This is what I'm talking about.
Why does one result show up with a 0, while the other shows blank space?

Because not every award/upgrade class is returned for all segments. AF in particular won't return an award class code for a segment if it's zero.

I think he's asking if it's the same airline, it should have the same award/upgrade class, so then why some show 0 and some not, CMIIAW.

[ExpertFlyer Voice]

I think he's asking if it's the same airline, it should have the same award/upgrade class, so then why some show 0 and some not, CMIIAW.

Because the airline doesn't always assign every class class code for every flight.

[Chaikel]

This is what I'm talking about.
Why does one result show up with a 0, while the other shows blank space?

EF pulls from GDS, so why not look it up on your GDS and see what he means

[jaywhy]

EF pulls from GDS, so why not look it up on your GDS and see what he means

Not showing up in my GDS even when the fare class is available.