I recently downgraded my united card to a gateway, but on my upcoming reservation it still shows a free bag. Has anyone had this work for them in the airport? If I need to pay I would rather pay early and save. Also when I go through the steps of purchasing a bag it won't allow me to purchase my 'first' bag, rather a second bag, which costs more.
Also my wife is flying on a different confirmation number, I linked them but the chat agent said it's still up to the agent in the airport to decide if she will get a free bag since she's with me. Does anyone have experience with this.