Btw if they bring you back to $29.99 they drop the turbo which was included the first year. The best I've gotten them down too with fighting with manager supervisor huca and threatening canceling is 35 with turbo included. Anyone have a diff experience?
I have been paying $29.99/ Month for the Standard plan of 15 down, 1 up.
During the day my connection is fine, but at night/during peak i have trouble watching a youtube vid in HD.
Being that FIOS just became available on my block, i figured i'd leverage that to my advantage.
Today i called FIOS and they didnt really budge or make an effort to get me to join them. They offered $69.99/Month for 2 years with 15Down 5 Up for just internet. Their net/tv/phone was $79.99/month.
Then i called TWC and explained my issue. I said i was on a tight budget and need the problem fixed or will switch to FIOS. The rep offered me $40/month for Turbo (20D/2U) or $50/month for Extreme (30D/5U).
I asked to be put through to cancellations, and after 2 min he offered to upgrade me for free to Turbo for the next 6 months.
He said after 6 months they would start to charge me, so to call before the 6 months is up to see what promo they can do then.
Interestingly Im still using my old Motorola SB5101u Docsis2.0 modem which according to
this list is only good for "Lite, Basic and Standard Service Plans" but im getting the correct speeds for the Turbo plan?