Topic Wiki

How to avoid extra charges/Cancel Premier:

Cancel trial:
Log in your FP acct: My Account > Services > Deactivate/Cancel (lower right corner, tiny text)
"To deactivate the FreedomPop Premier service, click here" Pay attention to what they ask, like clicking on "cancel" means you are cancelling the cancelling purpose.
Ignore bright colors, just READ and cancel.

Downgrade data plan:
Go to My Account > Plans and click on link for your current plan in the "My Plan" section. On details page, look a tiny downgrade link ("To downgrade your plan, click here") at the bottom. Pay attention to what they ask, like clicking on "cancel" means you are cancelling the downgrade process. Ignore bright colors and read carefully.

Cancel Auto Top-Up
My Account > Billing > Billing Settings > Auto Top-up > Edit > Off
« Last edited by SearchGuy on August 20, 2014, 12:11:47 PM »

Author Topic: Freedompop.com Free 500Mb  (Read 18132 times)

Offline sammy n

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Re: Freedompop.com Free 500Mb
« Reply #40 on: August 20, 2014, 12:29:24 PM »

If I cancel the data plan before my first month is up, will they bill me for the data I used that was over the free plan amount? They make it sound like that...
How do you figure?

Offline SearchGuy

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Re: Freedompop.com Free 500Mb
« Reply #41 on: August 20, 2014, 12:29:32 PM »
If I cancel the data plan before my first month is up, will they bill me for the data I used that was over the free plan amount? They make it sound like that...
Don't think so, they waived the $19.99 already, why should they charge you?

Offline etech0

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Re: Freedompop.com Free 500Mb
« Reply #42 on: August 20, 2014, 12:37:57 PM »
Quote
By downgrading your plan, you will lose all additional data. Any data usage incurred above your new plan limit will incur additional charges.

We recommend you wait until your plan period is almost over so extra data is not wasted and additional charges are avoided.
Workflowy. You won't know what you're missing until you try it.

Offline SearchGuy

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Re: Freedompop.com Free 500Mb
« Reply #43 on: August 20, 2014, 12:45:21 PM »
I'm sure you will succeed with a dispute, show the email that says that the $20 is waived

Offline menachem_m

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Re: Freedompop.com Free 500Mb
« Reply #44 on: August 20, 2014, 12:56:30 PM »
FYI, I was getting charged the 99¢ every month for inactivity. Called up, and first person was very nice and put me on "a plan without the fee." Even refunded four months. I just told them there's no service where I currently am.

Offline gozalim

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Re: Freedompop.com Free 500Mb
« Reply #45 on: August 20, 2014, 01:00:59 PM »
This looks like a really cool device with 3g as well as 4g
except the free plan doesn't have 3g service

Offline SearchGuy

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Re: Freedompop.com Free 500Mb
« Reply #46 on: August 20, 2014, 01:07:20 PM »
except the free plan doesn't have 3g service
Oh, didn't notice that :(

Offline zw

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Re: Freedompop.com Free 500Mb
« Reply #47 on: September 29, 2014, 10:46:39 AM »
 Seems like a good deal is goin on, but didn't read through the fine print yet...

https://www.freedompop.com/offer/free4gphoton

Offline Hidden

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Re: Freedompop.com Free 500Mb
« Reply #48 on: September 29, 2014, 11:38:22 AM »
Seems like a good deal is goin on, but didn't read through the fine print yet...

https://www.freedompop.com/offer/free4gphoton
Check the wiki on sd for all the fine print and how to order
« Last Edit: October 29, 2014, 10:41:40 AM by jj1000 »

Offline srap

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Re: Freedompop.com Free 500Mb
« Reply #49 on: September 29, 2014, 11:50:40 AM »
After putting in zip code, then street address, it came back with the following:

Offline dovy2

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Re: Freedompop.com Free 500Mb
« Reply #50 on: September 29, 2014, 08:39:02 PM »
After putting in zip code, then street address, it came back with the following:

ואשר לכן?

Offline David R

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Re: Freedompop.com Free 500Mb
« Reply #51 on: October 07, 2014, 02:02:53 AM »
https://www.freedompop.com/offer/freeod
Did anyone order with this offer? Did you get it yet?
Thanks. Just got another device.
"got" or "ordered"?

Offline kayef

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Re: Freedompop.com Free 500Mb
« Reply #52 on: October 07, 2014, 09:53:34 AM »
Did anyone order with this offer? Did you get it yet?"got" or "ordered"?
I ordered it and received this e-mail about a month ago.

Dear kayef,

We wanted to send along an update on your free FreedomPop hotspot. Due to overwhelming demand for our hotspot giveaway, we had to purchase more to fulfill the orders.These new devices are in route to our warehouse and we will get them kitted and shipped to you as quick as possible. Be sure to know that your data billing period does not start until your device ships, so no bonus data will expire.Once again we sincerely apologize for the delay. We want you hooked up with mobile access ASAP and promise to get you your device as soon as possible!

Thanks Again,
FreedomPop Team

Offline how

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Re: Freedompop.com Free 500Mb
« Reply #53 on: October 07, 2014, 12:23:25 PM »

Offline David R

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Re: Freedompop.com Free 500Mb
« Reply #54 on: October 07, 2014, 01:21:24 PM »
http://www.gearxs.com/FreedomPop-Hub-Burst-Modem
No need for this third party link; one of the links upthread takes you to a better offer directly from FreedomPop.

Offline how

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Re: Freedompop.com Free 500Mb
« Reply #55 on: October 07, 2014, 03:04:34 PM »
the offer up thread expired

Offline David R

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Re: Freedompop.com Free 500Mb
« Reply #56 on: October 07, 2014, 04:20:22 PM »
https://www.freedompop.com/offer/freeod
the offer up thread expired
Correct. But if you click on it, the same page that says it expired also shows another offer which seems to be better than the link you posted. CMIIW.

Offline SMS331

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Re: Freedompop.com Free 500Mb
« Reply #57 on: October 24, 2014, 12:45:37 AM »
I ordered it and received this e-mail about a month ago.

Dear kayef,

We wanted to send along an update on your free FreedomPop hotspot. Due to overwhelming demand for our hotspot giveaway, we had to purchase more to fulfill the orders.These new devices are in route to our warehouse and we will get them kitted and shipped to you as quick as possible. Be sure to know that your data billing period does not start until your device ships, so no bonus data will expire.Once again we sincerely apologize for the delay. We want you hooked up with mobile access ASAP and promise to get you your device as soon as possible!

Thanks Again,
FreedomPop Team
Finally got shipping information today. Not bad, only took about 2 months... :P

Offline AnonymousUser

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Re: Freedompop.com Free 500Mb
« Reply #58 on: October 24, 2014, 12:54:41 AM »
I got mine several days ago. I never tried it since Sprint is terrible my area.

Offline David R

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Re: Freedompop.com Free 500Mb
« Reply #59 on: October 24, 2014, 01:44:01 AM »
Finally got shipping information today. Not bad, only took about 2 months... :P
My order status is still "Kitting" after two months.