Author Topic: Costco Returns  (Read 8873 times)

Offline compddd

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Costco Returns
« on: October 16, 2012, 07:29:57 PM »
If I buy something from Costco.com with an Amex card and then go to return the item in a store and I tell them I don't have the Amex card on me, will they write me a check instead? I know they will if you purchased an item from Costco.com using a Visa/MC

Offline doodley

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Re: Costco Returns
« Reply #1 on: October 16, 2012, 07:55:55 PM »
Another question. I have a copier machine which broke when I went to return to costco they wouldn't take it back bec I lost the software disc. Is that legitimate?would amex refund me?

Offline sky121

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Re: Costco Returns
« Reply #2 on: October 16, 2012, 10:51:35 PM »
Another question. I have a copier machine which broke when I went to return to costco they wouldn't take it back bec I lost the software disc. Is that legitimate?would amex refund me?


Doesn't Amex cover loss?
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Offline Ergel

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Re: Costco Returns
« Reply #3 on: October 16, 2012, 10:52:26 PM »
When did you buy it
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Offline AJK

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Re: Costco Returns
« Reply #4 on: October 16, 2012, 11:08:50 PM »

Doesn't Amex cover loss?

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Offline ShmuliT

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Costco Returns
« Reply #5 on: October 17, 2012, 12:04:30 AM »
Another question. I have a copier machine which broke when I went to return to costco they wouldn't take it back bec I lost the software disc. Is that legitimate?would amex refund me?
That sounds crazy. Do they usually check that every single item is included when u return it? I have returned an item to Costco missing the power cord and they didn't blink an eye.

Either try again, try another location, put a blank cd into a cd case or envelope or see if you can find the software online.

Offline JEWDA

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Re: Costco Returns
« Reply #6 on: October 17, 2012, 12:07:30 AM »
If I buy something from Costco.com with an Amex card and then go to return the item in a store and I tell them I don't have the Amex card on me, will they write me a check instead? I know they will if you purchased an item from Costco.com using a Visa/MC
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Offline Yeki89

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Offline Adam101

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Re: Costco Returns
« Reply #8 on: July 14, 2015, 09:10:10 PM »
Anyone bought anything from Costco.com and had to return it in store please PM me. I'm having trouble

Offline solls108

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Re: Costco Returns
« Reply #9 on: December 06, 2016, 09:13:14 PM »
Hello All,

Going to give this thread a refresh and a re-boot.

I am an avid costco shopper. The products are great, the quiality of their products are great, their return department is wonderful.

I wanted to start a conversation to see if anyone knows how their returns work?

As per their return policy, you can return everything (except electronics) whenever!

However, my friend told me that in their system, there is really a percentage, and if you cross that percentage of returns in a given time, they will not take it back.

All thought and comments welcome...

Offline sedge

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Re: Costco Returns
« Reply #10 on: December 06, 2016, 09:20:09 PM »
I bought a toaster 6 years ago. I returned it last month when it stopped working. No receipt. No hassle.

Offline solls108

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Re: Costco Returns
« Reply #11 on: December 06, 2016, 09:20:55 PM »
I bought a toaster 6 years ago. I returned it last month when it stopped working. No receipt. No hassle.
Thats wonderful! The returns experience is unbelievable.

I am curious from their side, how it works.

Offline 3yummyboys

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Re: Costco Returns
« Reply #12 on: December 06, 2016, 09:36:11 PM »
They are usually great about returns, but when I tried to return a nutribullet after it broke they wouldn't allow me to because I was missing one piece plus the recipe booklet. Not sure if they are all that strict or I just got unlucky.

Offline jack

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Re: Costco Returns
« Reply #13 on: December 06, 2016, 10:29:30 PM »
Brooklyn is very strict Lakewood usually chilled

Offline Iz

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Re: Costco Returns
« Reply #14 on: December 06, 2016, 10:32:20 PM »
They are usually great about returns, but when I tried to return a nutribullet after it broke they wouldn't allow me to because I was missing one piece plus the recipe booklet. Not sure if they are all that strict or I just got unlucky.
Which store? Did you try a different one?