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Bluebird

The basics:

Sign up for a free account from Bluebird. Wait 7-10 business days to receive the card. If you have a Serve account, you will need to cancel it and then wait about 30 days before signing up. You need to wait for your physical BB card before you can proceed here.

Please note: As of the beginning of July 2014, you can load a maximum of $2500 a day at a WM register or ATM, up to $5,000 each calendar month into your Bluebird (hereafter: "BB") account. As of September 4, 2014, you can also load an additional $200/day with a debit card, up to $1000/month, though this might be risky, see below, II.4.

You can find answers to many questions here: https://www.bluebird.com/faqs?linknav=us-Prepaid-Bluebird-Home-Faqs#bluebird-checks And here: https://www.bluebird.com/ (just scroll down instead of clicking 'log in')

How to load it:

"Gift" cards (GCs)
Mastercard (MC) and Visa GCs have PIN codes that will make the cards function as debit cards. GCs may be used to load up your BB account in any Walmart, as will be explained below, or to get cash back when purchasing with them. Note that not all GCs work this way. Those from Metabank do, as do others. AMEX GCs are not capable of working with a PIN. They can only be used as gift cards. GCs for a specific business or store (iTunes or Home Depot or whatever) will never work in the ways described here. Note that 'Vanilla' brand GCs can no longer  be loaded to BB.

1. Buy Visa or MC GCs. The larger the denomination the better, since the fee-to-balance ratio will be better. Buy them anywhere, but you get the most out of this if you buy them with a CC that pays more than 1 point per dollar at that store at that time.

2. You will need a PIN for each GC. If you bought a MC GC, call the number on the back of the card or go online to set a PIN. If you bought a Visa, the last four digits of the card number will usually work, as long as you have not used the card yet. If you have used it, you had to set a PIN, so use that.
The # for US Bank MC Gift Cards is 1-866-952-5653. 1/2/<16 digit cc>#/<3 digits from back>#/3/PIN#/PIN#.

3. Go to Walmart (WM).

There are two suggested ways to load the GCs to BB at WM. Via a MoneyPass ATM (preferred) or via any cashier. Neither method charges an additional fee to what you paid when you bought the card. Please do not go to the service desk. Certainly do not refer to the GCs as gift cards, as they are, in fact, debit cards.

3a. MoneyPass ATMs

Not all WMs have MoneyPass ATMs, and MoneyPass ATMs at non-WM locations will not work to load BB. You can search for MoneyPass ATMs at WMs here: http://www.moneypass.com/atm-locator.aspx

Some report that MoneyPass ATMs in WMs near areas with high concentrations of DDFers seem to be permanently out of service. You may need to go farther afield or use the other method, mentioned below.

Follow the instructions on the machine to load your BB card. In some cases, the "WM Money Card" option will work for BB as well. Be patient and careful with your card swipes, as the machines are often slow or touchy. Each GC will be a separate transaction. Remember, the maximum of $2,500/day per BB account always applies.

If you are using high-denomination GCs, have found a very quick ATM, had a fellow BBer ahead of you, or are just experienced and able to complete each transaction very quickly, it is possible that you will complete $2,000 of transactions within about 10 minutes, which locks up the ATM for a while. Take a walk around the store and come back to let the machine unlock.

3b. Cashier

Please remember to be friendly, considerate and compassionate in all your interactions.

Ask a cashier to load your BB account from a debit card. If they don't know how, tell them to use 70 action code (they may need to type 70 first, followed by "action code") and follow the instructions on their screen. They are able to split a single transaction into up to four different cards, but it can be simpler to add one GC at a time, especially with people waiting behind you on line. You can then go back around to the same or another cashier to add other cards. Again, the $2,500/day per BB account applies.

This method should work at any WM - as intended by the BB product - but there are many stores in which some or all of the staff and management are suspicious of such transactions and will not do it. Your chances of convincing them to do something they think will risk their jobs is slim to none so if you encounter such resistance, please: Do take no for an answer and leave courteously to try another store or another day.
You want to stay under the radar as much as possible, so if things start getting complicated, tell them that you just remembered that you need to pick your kid up from school or whatever (have a good excuse ready beforehand) and that you need to leave, but you'll be back later. Th is way they forgot about their suspicions much faster.

4. It is apparently possible to load up to $200 per day to BB from debit cards on the BB web site for free, up to $1000 per month. Please note that people have had their BB accounts frozen or shut down for using GCs to load BB online, and that the BB site clearly says that any debit card used must be in the BB account holder's name. You have been warned.

Using A MC GC
Frequently a MC is declined at WM

When using the moneypass ATM, press the button ABOVE the BB button.  It may work without the following workaround.
The workaround is to:
1. Swipe MC
2.If you have the black and green screen press Cancel.If you have the white screen with colored touch icons, then right after you swipe a yellow 'change payment' button well pop up for a second, press that (you have to be fast).  You can also push the physical yellow button on the keypad. It does the same thing.
3. Select Debit
4. No Cash Back
5. Enter the PIN

Also seems to work if only $99 loaded.  or 99.99, too.

What to do with the money on your BB:

On the BB site, money can be sent to pay bills that don't normally accept CCs (think rent/mortgage, tuition, insurance, car payment, gas bill, even pay your cc bill) or to anyone in the U.S. for free. Use the 'pay and transfer tab'.  Checks sent online this way are delivered within 5 business days. (It may be prudent not to use BB to directly pay the CC on which you purchased the VRs/GCs that funded BB, but, once again, YMMV.)

Some people would rather use the free physical checks that you can order from BB. Please note that these checks need to be pre-authorized by you online, and a number written on them, before you give them to the person/institution you are paying. For checks of more than $2,000, authorization will require additional information and time. You need to provide the information and wait for confirmation before the check will be valid.

The money in your BB account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by BB, but in moderation should be fine. You can also send money to your bank account online by check, same as any other payee, but this might be risky from the perspective of the bank (not BB) if you bank and have CCs at the same institution.

Useful organizing techniques:

It can be unwieldy and confusing when standing in front of the WM ATM with a BB card or two and a bunch of GCs, some used, some not. The last thing anyone wants is to end up throwing away several hundred dollars on a perfectly good GC because you mistakenly thought it was drained. I'm sure there are contributors to this thread who have woken up in a cold sweat from just such a nightmare. Plus, being unorganized costs you time, and may make it more likely that some employee thinks you are up to something. Here are a few strategies for how to be organized.

1. Cargo pants, or other clothing/accessories with plenty of different pockets. Use different pockets for GCs yet to use and used GCs.

2. If you have more than one BB card, shuffle them into the stack of GCs at the appropriate spots for how many GCs you plan to load to each card. That way, you can just work through the stack and finish/begin each new BB card in turn.

3. A Sharpie marker works well for marking off GCs or BBs that you're done with. The marks even come off the cards with a little alcohol. Careful not to mark yourself or your clothes though.

4. Sort your GCs in ascending order of last 4 digits.  That makes it easier to keep track of which GCs are used.

To Close Your Bluebird:
While logged into your BB account, open this page: https://secure.bluebird.com/Profile/CloseAccount   

This no longer works and the only way to close your account is to call
For more details, including how to close family accounts, see (FM writeup)
« Last edited by justmeha on January 11, 2020, 11:55:46 PM »

Author Topic: Bluebird: Now you can pay bills that don`t take credit card with a credit card  (Read 2288387 times)

Offline m65

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differences between bluebird and vanilla cards
« Reply #3580 on: May 05, 2013, 11:20:47 AM »
I have the vanilla debit card, is there any reason for me to get the bluebird card?
is there any difference at all?

Offline smaxber

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I don't have it but from reading the forum I think it's better because it has higher limits. But it's more of a hassle to pay you CC bill because on BB you can pay from the site vs MVD you have to do a CA deposit in checking and then pay (plus sometimes incur a small fee)

Anyone else have anything to add?

Offline yitzf

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Re: differences between bluebird and vanilla cards
« Reply #3582 on: May 05, 2013, 01:15:19 PM »
I have the vanilla debit card, is there any reason for me to get the bluebird card?
is there any difference at all?

The myvanilla debit card does not have bill pay. If your in Israel that feature might come in handy.

Offline itsyehuda

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-1
It's store policy. Yes, the cc company can freeze the card if they suspect fraud, but the 2 card ($1000) limit on GCs is CVS policy.
-1
Call the CC company and have them lift the freeze. No reason for the manager to come.

With Citi you can even lift the freeze by texting back if you set up SMS.
I remember when a coke was a nickel, and you could buy VRs in OD.

Offline Shmulyg

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With Citi you can even lift the freeze by texting back if you set up SMS.
+1
Works like a charm when using Citi cards.

Offline Steven

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so I added a pin to make my gc into a debit card and tried doing a cashback at walmart today (i spent $18 and wanted the remaining $60) and computer denied. anyone else have issues at walmart?

Offline ual902

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so I added a pin to make my gc into a debit card and tried doing a cashback at walmart today (i spent $18 and wanted the remaining $60) and computer denied. anyone else have issues at walmart?

What gift card did you use? And from what store you purchased the gift card?.

Offline Steven

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What gift card did you use? And from what store you purchased the gift card?.
good old $200 visa gCard from staples..

Offline yuneeq

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More bad luck for me at Walmart. Finally got to use the Money Center that's working again.
Tried loading up BB with MVD (Not that I needed to load the MVD on the BB, but wanted to finally test out the BB in WM),
got alternate tender required on screen.

Cashier from CS says she can help me out. As we're about to finish loading,
manager or someone in the know comes up and asks to see if its a gift card.
I tell her that its a debit card, and she says "NO, it has to be a debit card issued from a BANK".
I tell her that it's a regular card, but she insisted on checking the back of the card and confirming her views.

Another cancelled transaction.
Visibly Jewish

Offline yitzf

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More bad luck for me at Walmart. Finally got to use the Money Center that's working again.
Tried loading up BB with MVD (Not that I needed to load the MVD on the BB, but wanted to finally test out the BB in WM),
got alternate tender required on screen.

Cashier from CS says she can help me out. As we're about to finish loading,
manager or someone in the know comes up and asks to see if its a gift card.
I tell her that its a debit card, and she says "NO, it has to be a debit card issued from a BANK".
I tell her that it's a regular card, but she insisted on checking the back of the card and confirming her views.

Another cancelled transaction.
Argh
I feel your pain >:(

Can someone print this out and explain to them that according to the LAW Visa and MasterCard gift cards have to be able to be processed as debit. (Dont worry if I'm stretching it a little).
http://www.bankersonline.com/regs/235/235-07.html

Offline smaxber

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More bad luck for me at Walmart. Finally got to use the Money Center that's working again.
Tried loading up BB with MVD (Not that I needed to load the MVD on the BB, but wanted to finally test out the BB in WM),
got alternate tender required on screen.

Cashier from CS says she can help me out. As we're about to finish loading,
manager or someone in the know comes up and asks to see if its a gift card.
I tell her that its a debit card, and she says "NO, it has to be a debit card issued from a BANK".
I tell her that it's a regular card, but she insisted on checking the back of the card and confirming her views.

Another cancelled transaction.

Does it not say a bank in small print on the back? Ie JP Morgan

Online CountValentine

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More bad luck for me at Walmart. Finally got to use the Money Center that's working again.
Tried loading up BB with MVD (Not that I needed to load the MVD on the BB, but wanted to finally test out the BB in WM),
got alternate tender required on screen.

Cashier from CS says she can help me out. As we're about to finish loading,
manager or someone in the know comes up and asks to see if its a gift card.
I tell her that its a debit card, and she says "NO, it has to be a debit card issued from a BANK".
I tell her that it's a regular card, but she insisted on checking the back of the card and confirming her views.

Another cancelled transaction.
Am I missing something here? MVD is a debit card and not a gift card.
Only on DDF does 24/6 mean 24/5/half/half

Offline yuneeq

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Am I missing something here? MVD is a debit card and not a gift card.

Yes, I know. Still the manager wouldn't let me go through with it because "the debit card has to be issued by a Bank". Extra points of idiocy awarded, being that it was a perm MVD. 
Visibly Jewish

Online CountValentine

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Yes, I know. Still the manager wouldn't let me go through with it because "the debit card has to be issued by a Bank". Extra points of idiocy awarded, being that it was a perm MVD.
I am confused why it didn't work straight.
Only on DDF does 24/6 mean 24/5/half/half

Offline Saver2000

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I am confused why it didn't work straight.
This Walmart is near a very "bluebird popular" town.

They have recently made up all types of "government regulations " regarding bb.

They get upset if you load it twice it one day, use a debit card to load, etc.
They claim it's bank fraud and that they want no part in it.

Little do they know, bluebird is marketed as a partner of Walmart.

Leave it up to the dumb csr's  >:(

Online CountValentine

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This Walmart is near a very "bluebird popular" town.

They have recently made up all types of "government regulations " regarding bb.

They get upset if you load it twice it one day, use a debit card to load, etc.
They claim it's bank fraud and that they want no part in it.

Little do they know, bluebird is marketed as a partner of Walmart.

Leave it up to the dumb csr's  >:(
I get that but he used an ATM/MO machine, correct? It should have worked without asking for alt tender.
Only on DDF does 24/6 mean 24/5/half/half

Offline peace123

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This Walmart is near a very "bluebird popular" town.

They have recently made up all types of "government regulations " regarding bb.

They get upset if you load it twice it one day, use a debit card to load, etc.
They claim it's bank fraud and that they want no part in it.

Little do they know, bluebird is marketed as a partner of Walmart.

Leave it up to the dumb csr's  >:(

if those fools working at walmart act stupid and say nonsense to you, talk back tough, talk to their managers and even call walmart customer relation dept.
it is not their personal house or stores. it is a public store.  the ATM at  nearest me never worked so I had to go to cashier to load  my $200 gift debit card on our 4 BB cards. The moment they sounded as if they are bored of handling the load, I yelled back by  saying you should have saved my time by making sure the ATM in in working condition. They keep quite  if you exercise your right. The right is we can load  BB at walmart and they are supposed to do it for us if the machine don't work. The ATM was broke for over 3 weeks, I complained to the store manager and also called walmart customer relation dept couple of times.

Yesterday  they confirmed that it was working now, so I loaded  $4k ( 20 $200 gcs)  to our 4 BB cards on the machine. No one even cares.

Offline karen

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if those fools working at walmart act stupid and say nonsense to you, talk back tough, talk to their managers and even call walmart customer relation dept.
it is not their personal house or stores. it is a public store.  the ATM at  nearest me never worked so I had to go to cashier to load  my $200 gift debit card on our 4 BB cards. The moment they sounded as if they are bored of handling the load, I yelled back by  saying you should have saved my time by making sure the ATM in in working condition. They keep quite  if you exercise your right. The right is we can load  BB at walmart and they are supposed to do it for us if the machine don't work. The ATM was broke for over 3 weeks, I complained to the store manager and also called walmart customer relation dept couple of times.

Yesterday  they confirmed that it was working now, so I loaded  $4k ( 20 $200 gcs)  to our 4 BB cards on the machine. No one even cares.
What is walmart customer relation dept phone number? I went to 3 of walmart, I did not see money center express ATM at all. I like to find out which walmart near I live has the machine.

Offline judahk88

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Anyone how long it takes for a payment to go through? I paid a CC bill yesterday through BB and still not showing online as pending payment received.

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if those fools working at walmart act stupid and say nonsense to you, talk back tough, talk to their managers and even call walmart customer relation dept.
Very bad advice. Less is more.  ;)
Only on DDF does 24/6 mean 24/5/half/half