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Bluebird

The basics:

Sign up for a free account from Bluebird. Wait 7-10 business days to receive the card. If you have a Serve account, you will need to cancel it and then wait about 30 days before signing up. You need to wait for your physical BB card before you can proceed here.

Please note: As of the beginning of July 2014, you can load a maximum of $2500 a day at a WM register or ATM, up to $5,000 each calendar month into your Bluebird (hereafter: "BB") account. As of September 4, 2014, you can also load an additional $200/day with a debit card, up to $1000/month, though this might be risky, see below, II.4.

You can find answers to many questions here: https://www.bluebird.com/faqs?linknav=us-Prepaid-Bluebird-Home-Faqs#bluebird-checks And here: https://www.bluebird.com/ (just scroll down instead of clicking 'log in')

How to load it:

"Gift" cards (GCs)
Mastercard (MC) and Visa GCs have PIN codes that will make the cards function as debit cards. GCs may be used to load up your BB account in any Walmart, as will be explained below, or to get cash back when purchasing with them. Note that not all GCs work this way. Those from Metabank do, as do others. AMEX GCs are not capable of working with a PIN. They can only be used as gift cards. GCs for a specific business or store (iTunes or Home Depot or whatever) will never work in the ways described here. Note that 'Vanilla' brand GCs can no longer  be loaded to BB.

1. Buy Visa or MC GCs. The larger the denomination the better, since the fee-to-balance ratio will be better. Buy them anywhere, but you get the most out of this if you buy them with a CC that pays more than 1 point per dollar at that store at that time.

2. You will need a PIN for each GC. If you bought a MC GC, call the number on the back of the card or go online to set a PIN. If you bought a Visa, the last four digits of the card number will usually work, as long as you have not used the card yet. If you have used it, you had to set a PIN, so use that.
The # for US Bank MC Gift Cards is 1-866-952-5653. 1/2/<16 digit cc>#/<3 digits from back>#/3/PIN#/PIN#.

3. Go to Walmart (WM).

There are two suggested ways to load the GCs to BB at WM. Via a MoneyPass ATM (preferred) or via any cashier. Neither method charges an additional fee to what you paid when you bought the card. Please do not go to the service desk. Certainly do not refer to the GCs as gift cards, as they are, in fact, debit cards.

3a. MoneyPass ATMs

Not all WMs have MoneyPass ATMs, and MoneyPass ATMs at non-WM locations will not work to load BB. You can search for MoneyPass ATMs at WMs here: http://www.moneypass.com/atm-locator.aspx

Some report that MoneyPass ATMs in WMs near areas with high concentrations of DDFers seem to be permanently out of service. You may need to go farther afield or use the other method, mentioned below.

Follow the instructions on the machine to load your BB card. In some cases, the "WM Money Card" option will work for BB as well. Be patient and careful with your card swipes, as the machines are often slow or touchy. Each GC will be a separate transaction. Remember, the maximum of $2,500/day per BB account always applies.

If you are using high-denomination GCs, have found a very quick ATM, had a fellow BBer ahead of you, or are just experienced and able to complete each transaction very quickly, it is possible that you will complete $2,000 of transactions within about 10 minutes, which locks up the ATM for a while. Take a walk around the store and come back to let the machine unlock.

3b. Cashier

Please remember to be friendly, considerate and compassionate in all your interactions.

Ask a cashier to load your BB account from a debit card. If they don't know how, tell them to use 70 action code (they may need to type 70 first, followed by "action code") and follow the instructions on their screen. They are able to split a single transaction into up to four different cards, but it can be simpler to add one GC at a time, especially with people waiting behind you on line. You can then go back around to the same or another cashier to add other cards. Again, the $2,500/day per BB account applies.

This method should work at any WM - as intended by the BB product - but there are many stores in which some or all of the staff and management are suspicious of such transactions and will not do it. Your chances of convincing them to do something they think will risk their jobs is slim to none so if you encounter such resistance, please: Do take no for an answer and leave courteously to try another store or another day.
You want to stay under the radar as much as possible, so if things start getting complicated, tell them that you just remembered that you need to pick your kid up from school or whatever (have a good excuse ready beforehand) and that you need to leave, but you'll be back later. Th is way they forgot about their suspicions much faster.

4. It is apparently possible to load up to $200 per day to BB from debit cards on the BB web site for free, up to $1000 per month. Please note that people have had their BB accounts frozen or shut down for using GCs to load BB online, and that the BB site clearly says that any debit card used must be in the BB account holder's name. You have been warned.

Using A MC GC
Frequently a MC is declined at WM

When using the moneypass ATM, press the button ABOVE the BB button.  It may work without the following workaround.
The workaround is to:
1. Swipe MC
2.If you have the black and green screen press Cancel.If you have the white screen with colored touch icons, then right after you swipe a yellow 'change payment' button well pop up for a second, press that (you have to be fast).  You can also push the physical yellow button on the keypad. It does the same thing.
3. Select Debit
4. No Cash Back
5. Enter the PIN

Also seems to work if only $99 loaded.  or 99.99, too.

What to do with the money on your BB:

On the BB site, money can be sent to pay bills that don't normally accept CCs (think rent/mortgage, tuition, insurance, car payment, gas bill, even pay your cc bill) or to anyone in the U.S. for free. Use the 'pay and transfer tab'.  Checks sent online this way are delivered within 5 business days. (It may be prudent not to use BB to directly pay the CC on which you purchased the VRs/GCs that funded BB, but, once again, YMMV.)

Some people would rather use the free physical checks that you can order from BB. Please note that these checks need to be pre-authorized by you online, and a number written on them, before you give them to the person/institution you are paying. For checks of more than $2,000, authorization will require additional information and time. You need to provide the information and wait for confirmation before the check will be valid.

The money in your BB account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by BB, but in moderation should be fine. You can also send money to your bank account online by check, same as any other payee, but this might be risky from the perspective of the bank (not BB) if you bank and have CCs at the same institution.

Useful organizing techniques:

It can be unwieldy and confusing when standing in front of the WM ATM with a BB card or two and a bunch of GCs, some used, some not. The last thing anyone wants is to end up throwing away several hundred dollars on a perfectly good GC because you mistakenly thought it was drained. I'm sure there are contributors to this thread who have woken up in a cold sweat from just such a nightmare. Plus, being unorganized costs you time, and may make it more likely that some employee thinks you are up to something. Here are a few strategies for how to be organized.

1. Cargo pants, or other clothing/accessories with plenty of different pockets. Use different pockets for GCs yet to use and used GCs.

2. If you have more than one BB card, shuffle them into the stack of GCs at the appropriate spots for how many GCs you plan to load to each card. That way, you can just work through the stack and finish/begin each new BB card in turn.

3. A Sharpie marker works well for marking off GCs or BBs that you're done with. The marks even come off the cards with a little alcohol. Careful not to mark yourself or your clothes though.

4. Sort your GCs in ascending order of last 4 digits.  That makes it easier to keep track of which GCs are used.

To Close Your Bluebird:
While logged into your BB account, open this page: https://secure.bluebird.com/Profile/CloseAccount   

This no longer works and the only way to close your account is to call
For more details, including how to close family accounts, see (FM writeup)
« Last edited by justmeha on January 11, 2020, 11:55:46 PM »

Author Topic: Bluebird: Now you can pay bills that don`t take credit card with a credit card  (Read 2289645 times)

Offline lyla

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thanks, in the end I called citi, they said either or
Ok. I've been using Citibank credit card and had no problems with it.

Offline Thingywingy

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Can you receive $2500 from another BB account even if you already loaded 5k that months?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Online etech0

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Can you receive $2500 from another BB account even if you already loaded 5k that months?
afaik yes
Workflowy. You won't know what you're missing until you try it.

Offline Thingywingy

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Is the limit to in receiving 2.5k? or is that limit only for sending?
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline David R

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Is the limit to in receiving 2.5k? or is that limit only for sending?
The limit for sending is $2500 per transaction and $2500 per month. The limit for receiving is $10000 per month. https://www.bluebird.com/faqs#fees-and-limits

Offline Thingywingy

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The limit for sending is $2500 per transaction and $2500 per month. The limit for receiving is $10000 per month. https://www.bluebird.com/faqs#fees-and-limits
Great. Thanks!
I am sometimes accused of overthinking things. I am still mulling over whether that accusation has merit.

Offline David R

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Great. Thanks!
But if you followed the link, you would see that there is also a $10000 monthly limit for the aggregate of several methods of adding funds. So if you added $5000 at Walmart, added $1000 from debit cards online and used the app to deposit a $2000 check this month, you can only receive $2000 this month from other BB accounts.

Offline mord1

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What is the current proper procedure to load multiple $200 GCS onto BB or serve?
The wiki isn't clear, like it is for the redcard

Offline David R

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What is the current proper procedure to load multiple $200 GCS onto BB or serve?
The wiki isn't clear, like it is for the redcard
Please remember to be friendly, considerate and compassionate in all your interactions.

Ask a cashier to load $600 to your BB account. If they don't know how, tell them to use 70 action code (they may need to type 70 first, followed by "action code") and follow the instructions on their screen. Confirm the amount on the screen that faces you. When the register is awaiting your payment, ask if you can pay $200 of it with your debit card. (They are able to split the payment for your BB load transaction into up to three different cards.) After the cashier punches in 200 on his/her side, swipe your first card and enter the PIN*. Once it is approved, ask if you can pay $200 of the $400 balance with your other debit card. After the cashier punches in 200 on his/her side, swipe your second card and enter the PIN*. Once it is approved, swipe your third card and enter the PIN*. Once it is approved, your receipt prints.

*When you swipe some types of gift cards, it tries to process them as credit instead of debit, which will not work because credit cards are not accepted for BB loading. When this happens, you don't see a prompt to enter your PIN. If the cards you use have this issue, press the yellow change button as soon as you see it (be quick) and then select Debit and enter your PIN.

If the cashier is not familiar with the procedure to split payments or if such a request would make it more likely for the cashier to give you a hard time about paying with GCs, it can be simpler to load $200 and only pay with one GC at a time, especially with people waiting behind you on line. You can then go back around to the same or another cashier to add other cards. Again, the $2,500/day per BB account applies.

If you have a GC for which you are not sure if it can have a PIN or you are not sure what the PIN is, figure it out before you attempt to use it. If you can't figure it out and need to experiment, do yourself a favor and do not attempt to use it as part of a split payment transaction.
« Last Edit: June 26, 2015, 03:04:11 PM by David R »

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Please remember to be friendly, considerate and compassionate in all your interactions.

Ask a cashier to load $600 to your BB account. If they don't know how, tell them to use 70 action code (they may need to type 70 first, followed by "action code") and follow the instructions on their screen. Confirm the amount on the screen that faces you. When the register is awaiting your payment, ask if you can pay $200 of it with your debit card. (They are able to split the payment for your BB load transaction into up to three different cards.) After the cashier punches in 200 on his/her side, swipe your first card and enter the PIN*. Once it is approved, ask if you can pay $200 of the $400 balance with your other debit card. After the cashier punches in 200 on his/her side, swipe your second card and enter the PIN*. Once it is approved, swipe your third card and enter the PIN*. Once it is approved, your receipt prints.

*When you swipe some types of gift cards, it tries to process them as credit instead of debit, which will not work because credit cards are not accepted for BB loading. When this happens, you don't see a prompt to enter your PIN. If the cards you use have this issue, press the yellow change button as soon as you see it (be quick) and then select Debit and enter your PIN.

If the cashier is not familiar with the procedure to split payments or if such a request would make it more likely for the cashier to give you a hard time about paying with GCs, it can be simpler to load $200 and only pay with one GC at a time, especially with people waiting behind you on line. You can then go back around to the same or another cashier to add other cards. Again, the $2,500/day per BB account applies.

If you have a GC for which you are not sure if it can have a PIN or you are not sure what the PIN is, figure it out before you attempt to use it. If you can't figure it out and need to experiment, do yourself a favor and do not attempt to use it as part of a split payment transaction.
Wow.  Your patient. 

Offline mord1

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Please remember to be friendly, considerate and compassionate in all your interactions.

Ask a cashier to load $600 to your BB account. If they don't know how, tell them to use 70 action code (they may need to type 70 first, followed by "action code") and follow the instructions on their screen. Confirm the amount on the screen that faces you. When the register is awaiting your payment, ask if you can pay $200 of it with your debit card. (They are able to split the payment for your BB load transaction into up to three different cards.) After the cashier punches in 200 on his/her side, swipe your first card and enter the PIN*. Once it is approved, ask if you can pay $200 of the $400 balance with your other debit card. After the cashier punches in 200 on his/her side, swipe your second card and enter the PIN*. Once it is approved, swipe your third card and enter the PIN*. Once it is approved, your receipt prints.

*When you swipe some types of gift cards, it tries to process them as credit instead of debit, which will not work because credit cards are not accepted for BB loading. When this happens, you don't see a prompt to enter your PIN. If the cards you use have this issue, press the yellow change button as soon as you see it (be quick) and then select Debit and enter your PIN.

If the cashier is not familiar with the procedure to split payments or if such a request would make it more likely for the cashier to give you a hard time about paying with GCs, it can be simpler to load $200 and only pay with one GC at a time, especially with people waiting behind you on line. You can then go back around to the same or another cashier to add other cards. Again, the $2,500/day per BB account applies.

If you have a GC for which you are not sure if it can have a PIN or you are not sure what the PIN is, figure it out before you attempt to use it. If you can't figure it out and need to experiment, do yourself a favor and do not attempt to use it as part of a split payment transaction.
ok, great, thanks, I assume the same applies for a serve card?

Offline mendy613

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But if you followed the link, you would see that there is also a $10000 monthly limit for the aggregate of several methods of adding funds. So if you added $5000 at Walmart, added $1000 from debit cards online and used the app to deposit a $2000 check this month, you can only receive $2000 this month from other BB accounts.

If i am getting a credit balance to my card in -say- Nordstrom, as long as its under $10,000 it would work, even in one transaction?
TIA!

Offline Malachi

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ok, great, thanks, I assume the same applies for a serve card?
Yes
Denny Crane

Offline David R

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If i am getting a credit balance to my card in -say- Nordstrom, as long as its under $10,000 it would work, even in one transaction?
TIA!
Can you clarify what you are asking? Are you getting a credit balance (I have no idea what that means) or are you getting a credit applied to your account by a merchant you are returning merchandise to? What is it that may or may not "work"?

Offline mendy613

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They are applying a credit to my account.
Will it be declined because it's over the load limits..?

Offline David R

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They are applying a credit to my account.
Will it be declined because it's over the load limits..?
Did you follow the link I posted above to the fees and limits page? There's no mention of a limit to credits from merchants.

Offline mendy613

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Got it, thanks!!

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Has anyone gone over the $2k withdraw limit from ATMs on Bluebird or Serve?  Any negative ramifications?

Online etech0

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Has anyone gone over the $2k withdraw limit from ATMs on Bluebird or Serve?  Any negative ramifications?
is it even possible?
Workflowy. You won't know what you're missing until you try it.

Offline srap

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