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Bluebird

The basics:

Sign up for a free account from Bluebird. Wait 7-10 business days to receive the card. If you have a Serve account, you will need to cancel it and then wait about 30 days before signing up. You need to wait for your physical BB card before you can proceed here.

Please note: As of the beginning of July 2014, you can load a maximum of $2500 a day at a WM register or ATM, up to $5,000 each calendar month into your Bluebird (hereafter: "BB") account. As of September 4, 2014, you can also load an additional $200/day with a debit card, up to $1000/month, though this might be risky, see below, II.4.

You can find answers to many questions here: https://www.bluebird.com/faqs?linknav=us-Prepaid-Bluebird-Home-Faqs#bluebird-checks And here: https://www.bluebird.com/ (just scroll down instead of clicking 'log in')

How to load it:

"Gift" cards (GCs)
Mastercard (MC) and Visa GCs have PIN codes that will make the cards function as debit cards. GCs may be used to load up your BB account in any Walmart, as will be explained below, or to get cash back when purchasing with them. Note that not all GCs work this way. Those from Metabank do, as do others. AMEX GCs are not capable of working with a PIN. They can only be used as gift cards. GCs for a specific business or store (iTunes or Home Depot or whatever) will never work in the ways described here. Note that 'Vanilla' brand GCs can no longer  be loaded to BB.

1. Buy Visa or MC GCs. The larger the denomination the better, since the fee-to-balance ratio will be better. Buy them anywhere, but you get the most out of this if you buy them with a CC that pays more than 1 point per dollar at that store at that time.

2. You will need a PIN for each GC. If you bought a MC GC, call the number on the back of the card or go online to set a PIN. If you bought a Visa, the last four digits of the card number will usually work, as long as you have not used the card yet. If you have used it, you had to set a PIN, so use that.
The # for US Bank MC Gift Cards is 1-866-952-5653. 1/2/<16 digit cc>#/<3 digits from back>#/3/PIN#/PIN#.

3. Go to Walmart (WM).

There are two suggested ways to load the GCs to BB at WM. Via a MoneyPass ATM (preferred) or via any cashier. Neither method charges an additional fee to what you paid when you bought the card. Please do not go to the service desk. Certainly do not refer to the GCs as gift cards, as they are, in fact, debit cards.

3a. MoneyPass ATMs

Not all WMs have MoneyPass ATMs, and MoneyPass ATMs at non-WM locations will not work to load BB. You can search for MoneyPass ATMs at WMs here: http://www.moneypass.com/atm-locator.aspx

Some report that MoneyPass ATMs in WMs near areas with high concentrations of DDFers seem to be permanently out of service. You may need to go farther afield or use the other method, mentioned below.

Follow the instructions on the machine to load your BB card. In some cases, the "WM Money Card" option will work for BB as well. Be patient and careful with your card swipes, as the machines are often slow or touchy. Each GC will be a separate transaction. Remember, the maximum of $2,500/day per BB account always applies.

If you are using high-denomination GCs, have found a very quick ATM, had a fellow BBer ahead of you, or are just experienced and able to complete each transaction very quickly, it is possible that you will complete $2,000 of transactions within about 10 minutes, which locks up the ATM for a while. Take a walk around the store and come back to let the machine unlock.

3b. Cashier

Please remember to be friendly, considerate and compassionate in all your interactions.

Ask a cashier to load your BB account from a debit card. If they don't know how, tell them to use 70 action code (they may need to type 70 first, followed by "action code") and follow the instructions on their screen. They are able to split a single transaction into up to four different cards, but it can be simpler to add one GC at a time, especially with people waiting behind you on line. You can then go back around to the same or another cashier to add other cards. Again, the $2,500/day per BB account applies.

This method should work at any WM - as intended by the BB product - but there are many stores in which some or all of the staff and management are suspicious of such transactions and will not do it. Your chances of convincing them to do something they think will risk their jobs is slim to none so if you encounter such resistance, please: Do take no for an answer and leave courteously to try another store or another day.
You want to stay under the radar as much as possible, so if things start getting complicated, tell them that you just remembered that you need to pick your kid up from school or whatever (have a good excuse ready beforehand) and that you need to leave, but you'll be back later. Th is way they forgot about their suspicions much faster.

4. It is apparently possible to load up to $200 per day to BB from debit cards on the BB web site for free, up to $1000 per month. Please note that people have had their BB accounts frozen or shut down for using GCs to load BB online, and that the BB site clearly says that any debit card used must be in the BB account holder's name. You have been warned.

Using A MC GC
Frequently a MC is declined at WM

When using the moneypass ATM, press the button ABOVE the BB button.  It may work without the following workaround.
The workaround is to:
1. Swipe MC
2.If you have the black and green screen press Cancel.If you have the white screen with colored touch icons, then right after you swipe a yellow 'change payment' button well pop up for a second, press that (you have to be fast).  You can also push the physical yellow button on the keypad. It does the same thing.
3. Select Debit
4. No Cash Back
5. Enter the PIN

Also seems to work if only $99 loaded.  or 99.99, too.

What to do with the money on your BB:

On the BB site, money can be sent to pay bills that don't normally accept CCs (think rent/mortgage, tuition, insurance, car payment, gas bill, even pay your cc bill) or to anyone in the U.S. for free. Use the 'pay and transfer tab'.  Checks sent online this way are delivered within 5 business days. (It may be prudent not to use BB to directly pay the CC on which you purchased the VRs/GCs that funded BB, but, once again, YMMV.)

Some people would rather use the free physical checks that you can order from BB. Please note that these checks need to be pre-authorized by you online, and a number written on them, before you give them to the person/institution you are paying. For checks of more than $2,000, authorization will require additional information and time. You need to provide the information and wait for confirmation before the check will be valid.

The money in your BB account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by BB, but in moderation should be fine. You can also send money to your bank account online by check, same as any other payee, but this might be risky from the perspective of the bank (not BB) if you bank and have CCs at the same institution.

Useful organizing techniques:

It can be unwieldy and confusing when standing in front of the WM ATM with a BB card or two and a bunch of GCs, some used, some not. The last thing anyone wants is to end up throwing away several hundred dollars on a perfectly good GC because you mistakenly thought it was drained. I'm sure there are contributors to this thread who have woken up in a cold sweat from just such a nightmare. Plus, being unorganized costs you time, and may make it more likely that some employee thinks you are up to something. Here are a few strategies for how to be organized.

1. Cargo pants, or other clothing/accessories with plenty of different pockets. Use different pockets for GCs yet to use and used GCs.

2. If you have more than one BB card, shuffle them into the stack of GCs at the appropriate spots for how many GCs you plan to load to each card. That way, you can just work through the stack and finish/begin each new BB card in turn.

3. A Sharpie marker works well for marking off GCs or BBs that you're done with. The marks even come off the cards with a little alcohol. Careful not to mark yourself or your clothes though.

4. Sort your GCs in ascending order of last 4 digits.  That makes it easier to keep track of which GCs are used.

To Close Your Bluebird:
While logged into your BB account, open this page: https://secure.bluebird.com/Profile/CloseAccount   

This no longer works and the only way to close your account is to call
For more details, including how to close family accounts, see (FM writeup)
« Last edited by justmeha on January 11, 2020, 11:55:46 PM »

Author Topic: Bluebird: Now you can pay bills that don`t take credit card with a credit card  (Read 2286146 times)

Offline HDS

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7520 on: February 13, 2014, 11:17:59 AM »
Is your account at $10k balance? That's the only thing I can think of.

The Member Agreement just says "month", by the way, not 30 days.

Offline Lou Bob

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7521 on: February 13, 2014, 11:22:39 AM »
i heard many times the BB load limit doesn't go by calendar months it goes by last 30 days...
ime, it goes by calender month, not by 30 days
Always use an Amex, you'll thank me one day.

Offline PBaruch

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7522 on: February 13, 2014, 11:22:55 AM »
Is your account at $10k balance? That's the only thing I can think of.

The Member Agreement just says "month", by the way, not 30 days.

Nope.  Definitely not 10k.
What do you do after your dreams come true?

Offline CountValentine

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7523 on: February 13, 2014, 11:28:46 AM »
ime, it goes by calender month, not by 30 days
+1
Month, unless it changed in the last few days.
« Last Edit: February 13, 2014, 11:31:49 AM by CountValentine »
Only on DDF does 24/6 mean 24/5/half/half

Offline CountValentine

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7524 on: February 13, 2014, 11:31:31 AM »
@PBaruch - How about this "sh*t happens"? Did you try again to load the last 200? Did you double check online to make sure everything is straight?
Only on DDF does 24/6 mean 24/5/half/half

Offline PBaruch

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7525 on: February 13, 2014, 11:43:57 AM »
@PBaruch - How about this "sh*t happens"? Did you try again to load the last 200? Did you double check online to make sure everything is straight?

Yah, so it does.  I did not try again to load the 200.  Online everything seems in order with the BB account.  If something was amiss with the account, is there a way to tell online?  Wouldn't they send an email or some warning message if the account was suspended?  I did not get any email or see any such messages when logging in.  I had it suspended when I first opened it (for being reckless) and got a message at that time and called and straightened it out. 
What do you do after your dreams come true?

Offline itsyehuda

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7526 on: February 13, 2014, 11:45:13 AM »
Yah, so it does.  I did not try again to load the 200.  Online everything seems in order with the BB account.  If something was amiss with the account, is there a way to tell online?  Wouldn't they send an email or some warning message if the account was suspended?  I did not get any email or see any such messages when logging in.  I had it suspended when I first opened it (for being reckless) and got a message at that time and called and straightened it out. 

With all the limits of BlueBird, what did they consider reckless?
I remember when a coke was a nickel, and you could buy VRs in OD.

Offline PBaruch

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7527 on: February 13, 2014, 11:46:07 AM »
With all the limits of BlueBird, what did they consider reckless?

I loaded online from a GC and got shut down pretty quickly.  I called and played dumb and said I didn't know it was against the rules and the CS rep I spoke with was sympathetic and reopened the BB account.
What do you do after your dreams come true?

Offline itsyehuda

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7528 on: February 13, 2014, 11:54:17 AM »
I loaded online from a GC and got shut down pretty quickly.  I called and played dumb and said I didn't know it was against the rules and the CS rep I spoke with was sympathetic and reopened the BB account.

I forgot about those days.
I remember when a coke was a nickel, and you could buy VRs in OD.

Offline PBaruch

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7529 on: February 13, 2014, 11:54:27 AM »
Just checked my BB account again - loaded 4800 exactly in the 30 days prior to the failed 200 load.  All I can think of is that it was some sort of glitch. 
What do you do after your dreams come true?

Offline itsyehuda

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7530 on: February 13, 2014, 11:56:53 AM »
Just checked my BB account again - loaded 4800 exactly in the 30 days prior to the failed 200 load.  All I can think of is that it was some sort of glitch.

Was it a Visa or MC that you were loading from?
I remember when a coke was a nickel, and you could buy VRs in OD.

Offline PBaruch

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7531 on: February 13, 2014, 11:57:32 AM »
Was it a Visa or MC that you were loading from?

Visa GC from Staples.  Loaded 4 immediately prior to the last failed attempt. 
What do you do after your dreams come true?

Offline itsyehuda

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7532 on: February 13, 2014, 12:04:54 PM »
Visa GC from Staples.  Loaded 4 immediately prior to the last failed attempt.

Did you double check that the card is active and try resetting the PIN?
I remember when a coke was a nickel, and you could buy VRs in OD.

Offline PBaruch

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7533 on: February 13, 2014, 12:07:04 PM »
Did you double check that the card is active and try resetting the PIN?

When I got home I confirmed that the GC still had 200 on it.  Didn't get a PIN error when trying to load.

Funny that you should mention the PIN though.  On one of the GC's I loaded last night the PIN was never changed, even though I always change the PIN to the same number (for convenience and speed to load) on all of the GC's.  That was another glitch. 
What do you do after your dreams come true?

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7534 on: February 14, 2014, 11:09:24 AM »
I called BB today and they confirmed that loading limits are based on calendar months.  Not sure where the other 30 day information is coming from. 
What do you do after your dreams come true?

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7535 on: February 14, 2014, 11:17:06 AM »
Did they fix your issue?

Offline PBaruch

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7536 on: February 14, 2014, 11:18:33 AM »
Did they fix your issue?
'

I haven't called about it yet - that is for my mom's BB account.  Gonna try to resolve it Sunday.  Loaded 2800 on it so far this month - tried to load VR to it today and still got the error message that can't load to this account and to call BB.  Feh.
What do you do after your dreams come true?

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7537 on: February 14, 2014, 05:07:33 PM »
My fiance got declined a BB!!?? Whats that supposed to mean?

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7538 on: February 15, 2014, 01:50:35 PM »
My fiance got declined a BB!!?? Whats that supposed to mean?
It means you better start rethinking your decision.  ;)

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Re: Bluebird: Now you can pay bills that don`t take credit card with a credit card
« Reply #7539 on: February 15, 2014, 02:14:36 PM »
My fiance got declined a BB!!?? Whats that supposed to mean?
Did you try calling them?