Author Topic: Spilled on laptop  (Read 2332 times)

Offline BrooklynCPA

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Spilled on laptop
« on: April 26, 2010, 10:26:29 AM »
A few months back I bought a Dell Inpiron 17 laptop as a holiday gift for our Houskeeper. She spilled ginger ale on it and it is gone!!! She tries drying it out using a blowdryer..... but nothing worked!

I did not buy any warranties besides the standard one year limited warranty every laptop comes with. Are we out of luck or is there anything we can do? PLEASE HELP!!!

Offline Dan

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Re: Spilled on laptop
« Reply #1 on: April 26, 2010, 10:30:13 AM »
When you spill on electronics you need to take out the battery immediately and don't attempt to power it on for at least 2 days.

You are probably out of luck here though unless Dell will still let you buy the complete care warranty for it.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline BrooklynCPA

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Re: Spilled on laptop
« Reply #2 on: April 26, 2010, 10:48:07 AM »
Do you think there is any chance they'd let you but the complete care 6 months after purchase???

Offline Monsey

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Re: Spilled on laptop
« Reply #3 on: April 26, 2010, 03:50:50 PM »
A few months back I bought a Dell Inpiron 17 laptop as a holiday gift for our Houskeeper. She spilled ginger ale on it and it is gone!!! She tries drying it out using a blowdryer..... but nothing worked!

I did not buy any warranties besides the standard one year limited warranty every laptop comes with. Are we out of luck or is there anything we can do? PLEASE HELP!!!
Did you buy it on the starwood credit card or any other card which gives an extra warranty period?

Offline SuperFlyer

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Re: Spilled on laptop
« Reply #4 on: April 26, 2010, 05:10:48 PM »
take off the battery, or anything else that is removable.Look which side has the biggest holes (most ventilation, and put it upwards.

put the laptop in this position, preferably next to a window in direct sunlight, or in another dry but warm place.

leave it there a couple of days.

If you think that some places within the laptop didn't have the chance to evaporate, place the laptop in an more appropriate position, and leave it there for a couple of days too.

With water, it will usually survive, but canada dry, I'm not sure, as sugar sticks, and might cause permanent short circuits.

Offline BrooklynCPA

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Re: Spilled on laptop
« Reply #5 on: April 26, 2010, 05:10:55 PM »
Unfortunately, i bought it through paypal. So i guess i'm out of luck!  :-[

Offline Dan

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Re: Spilled on laptop
« Reply #6 on: April 26, 2010, 05:30:44 PM »
Unfortunately, i bought it through paypal. So i guess i'm out of luck!  :-[
Did you use a credit card through paypal?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline SuperFlyer

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Re: Spilled on laptop
« Reply #7 on: April 26, 2010, 05:58:17 PM »
Did you use a credit card through paypal?

I hope you are not suggesting a charge back if the laptop was in good condition when receiving it...*

* I might need to check up my own yichus...

Offline Dan

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Re: Spilled on laptop
« Reply #8 on: April 26, 2010, 07:49:42 PM »
I hope you are not suggesting a charge back if the laptop was in good condition when receiving it...*

* I might need to check up my own yichus...
Not at all, rather to file an extended warranty claim.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline mancunian

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Re: Spilled on laptop
« Reply #9 on: April 28, 2010, 01:16:45 AM »
With water, it will usually survive, but canada dry, I'm not sure, as sugar sticks, and might cause permanent short circuits.

wasnt diet was it?

Offline BrooklynCPA

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Re: Spilled on laptop
« Reply #10 on: April 28, 2010, 04:10:23 PM »
Alls well that ends well!! Tchiyas Hameisim. The Laptop came back to life!!!!! Thanks everyone for your help.

Offline SuperFlyer

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Re: Spilled on laptop
« Reply #11 on: April 28, 2010, 05:45:12 PM »
Alls well that ends well!! Tchiyas Hameisim. The Laptop came back to life!!!!! Thanks everyone for your help.
what did you do with it?

Offline BrooklynCPA

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Re: Spilled on laptop
« Reply #12 on: May 02, 2010, 11:23:34 PM »
Just let it sit