Author Topic: Denied bonus on SPG card  (Read 6442 times)

Offline HelpMe

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Re: Denied bonus on SPG card
« Reply #20 on: October 22, 2012, 03:34:36 PM »
I'll repeat my statement on what I did to get 60K on 2 cards...
When did the 10k show up? Right away or with the 50K?

Disclaimer: I don't have the card, just asking questions in case I go for it.  :)
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Offline JEWDA

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Re: Denied bonus on SPG card
« Reply #21 on: October 22, 2012, 03:37:46 PM »

Disclaimer: I don't have the card, just asking questions in case I go for it.  :)
I don't think anyone here accused you of having the card ;)
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Offline Dan

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Re: Denied bonus on SPG card
« Reply #22 on: October 22, 2012, 03:43:54 PM »
When did the 10k show up? Right away or with the 50K?

Disclaimer: I don't have the card, just asking questions in case I go for it.  :)
The 60K all showed up on the same day.
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Re: Denied bonus on SPG card
« Reply #23 on: October 22, 2012, 03:59:06 PM »
That's exactly my concern.  The first purchase bonus has always posted immediately for me.  Since it didn't this time, I figured I might not get the remaining bonus for spending $5,000 so I asked about the first 10,000 points.
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Re: Denied bonus on SPG card
« Reply #24 on: October 22, 2012, 04:02:44 PM »
When did the 10k show up? Right away or with the 50K?

Disclaimer: I don't have the card, just asking questions in case I go for it.  :)
For me, the 10K always showed up after the first purchase. The rest of them showed up after the spending requirement was
met.  If the first 10K does show up automatically, it is bad sign. I will think about whether I should spend more on the card to meet the spending requirement.

Offline JEWDA

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Re: Denied bonus on SPG card
« Reply #25 on: October 22, 2012, 04:03:10 PM »
The 60K all showed up on the same day.
How long after spend?
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Offline Dan

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Re: Denied bonus on SPG card
« Reply #26 on: October 22, 2012, 04:04:47 PM »
How long after spend?
Within a week.
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Offline 3ZeroT

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Re: Denied bonus on SPG card
« Reply #27 on: October 22, 2012, 04:33:07 PM »
Within a week.

You seemed to imply earlier waiting a month.  From what I've seen if they don't come within about a week they aren't coming at all (so I don't blame people for asking AMEX at that point)

Offline Dan

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Re: Denied bonus on SPG card
« Reply #28 on: October 22, 2012, 04:34:23 PM »
You seemed to imply earlier waiting a month.  From what I've seen if they don't come within about a week they aren't coming at all. 
I've had bonuses post within a week and I've had them post after the statement.
YMMV.
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Offline myb821

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Re: Denied bonus on SPG card
« Reply #29 on: October 22, 2012, 04:37:15 PM »
The 60K all showed up on the same day.
sorry dan but thats a little misleading as you previously said you did all spend in one shot. so thats a little misleading

Offline Dan

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Re: Denied bonus on SPG card
« Reply #30 on: October 22, 2012, 04:39:32 PM »
sorry dan but thats a little misleading as you previously said you did all spend in one shot. so thats a little misleading
Sorry, but what's misleading?
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Offline myb821

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Re: Denied bonus on SPG card
« Reply #31 on: October 22, 2012, 04:43:25 PM »
Sorry, but what's misleading?
they are trying to figure out if it was normal to not see the initial 10k right away and then get it all at once once they hit the spend  hence helpme asked
When did the 10k show up? Right away or with the 50K?

Disclaimer: I don't have the card, just asking questions in case I go for it.  :)
obviously for you they came at same time cause you did all 5k in one shot

Offline Dan

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Re: Denied bonus on SPG card
« Reply #32 on: October 22, 2012, 04:45:17 PM »
they are trying to figure out if it was normal to not see the initial 10k right away and then get it all at once once they hit the spend  hence helpme askedobviously for you they came at same time cause you did all 5k in one shot
That's exactly why I've said twice in this thread already that I did and I recommend to just spend the $5K and stop calling (and getting your account flagged?) before you do that.
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Offline myb821

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Re: Denied bonus on SPG card
« Reply #33 on: October 22, 2012, 04:46:35 PM »
That's exactly why I've said twice in this thread already that I did and I recommend to just spend the $5K and stop calling (and getting your account flagged?) before you do that.
i agree with you dont get me wrong. but you never said you did all 5k at once so there was no chance to get the first 10k before getting the other 20k

Offline Dan

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Re: Denied bonus on SPG card
« Reply #34 on: October 22, 2012, 04:49:17 PM »
i agree with you dont get me wrong. but you never said you did all 5k at once so there was no chance to get the first 10k before getting the other 20k
I thought that was implied in my statement already.
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Offline myb821

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Re: Denied bonus on SPG card
« Reply #35 on: October 22, 2012, 04:51:15 PM »
I thought that was implied in my statement already.
then maybe I misunderstood sorry. just wanted to make sure everyone realized. But I agree with you 100% spend and dont say a word to anyone and only after a month or so send a message. Hopefully all these reports of being denied are due to people asking questions and getting their accounts red flagged but im not so sure thats the case

Offline 3ZeroT

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Re: Denied bonus on SPG card
« Reply #36 on: October 22, 2012, 04:55:14 PM »
I was confused too myb821, it was good we cleared that up for the people in the thread waiting for a bonus.

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Re: Denied bonus on SPG card
« Reply #37 on: October 22, 2012, 05:18:44 PM »
I'm going through the same thing right now with my SPG...didn't get the first 10k at statement closing, asked about it by SM, and got denied with the reasoning that I've had this product within the past 12 months.  Called, the rep seemed clueless and said it would post in 8-10 weeks.  Asked for a 10k advance (I'm guessing that SPG advances don't exist, but does the rep know that?) so I can book an award room...he put me on hold...and "advanced" me 3k points.  I looked at SPG the next day it was posted as "3k Goodwill from AX". 

Now I'm going to sit tight and wait to see what happens without drawing any more attention.  I'll post back with my results, however it's going to take some time for me to hit $5k spend.

Offline bem684

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Re: Denied bonus on SPG card
« Reply #38 on: November 28, 2012, 02:27:59 PM »
Anyone have an update on this?  I'm still debating if I should try and spend the $5k or just get other cards to spend it on where I'm more likely to walk away with a bonus.  I have spent about $2k on this SPG and I have maybe 2 months left to hit 5k.

Offline ez1985

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Re: Denied bonus on SPG card
« Reply #39 on: November 29, 2012, 10:08:50 AM »
Anyone have an update on this?  I'm still debating if I should try and spend the $5k or just get other cards to spend it on where I'm more likely to walk away with a bonus.  I have spent about $2k on this SPG and I have maybe 2 months left to hit 5k.
I was told by a supervisor (who actually gave me her phone number to follow up)  that I will not receive the 10k points because I do already have a starwood card.  SHe said though that the 20k for spending 5k I will get because I didn't get that the last time i signed up for the card (in 2007).  She said it could take up to 12 weeks to receive the 20k so I should wait until 3 months from the day I hit 5k and if it didn't post she will make sure it does.